[Resolved] Club Jiva — about giving free voucher of hotel booking

rudra2010

from Vadodara, Gujarat

Address:	400102
Website:	[email protected]

Club jiva vadodara, gujarat, giving me free hotel voucher at now i booking for that, on they given us [protected]@clubjiva.in website in voucher, we email on this website then told first time that we giving booking before 15 days which date you want to go we are planning to go on 1st oct 2017 now they give us answer that you have not book hotel on this website and 3 month not availability of booking so they give us answer many ways and cheat us. On call they did not give any proper answer and not take any responsibility and west my time. We visited clubjiva vadodara, gave this voucher we spent 2 hours clubjiva vadodara then after clubjiva promise me we give 5 n 6 days confirmation voucher, now they do not supports and cheat us also

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Oct 29, 2017

Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Club Jiva Customer Care's response Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva