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Club Jiva Complaints & Reviews

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Last updated Jun 7, 2024
Complaints 352
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Club Jiva reviews & complaints(352)

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I wanted to complaint against Club Jiva for their unsatisfactory Services and false commitments by Club Jiva.

I have been in Goa in 2019 and we on our way exploring roads of North Goa, there we met some person which gave scratch voucher and we are now have lucky winner voucher and in order to avail this we have visit one hotel conference hall. We agreed and we followed them to avail voucher. Like us, they we also taking other...
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amrao1
May 1, 2024
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Non Booking of Hotel room

Address:Mumbai

I have requested for Hotel booking on Club Jiva website on 4th April.
Inspite of multiple reminders on phone call, whatsapp messages and emails, I have not received any confirmation from them.
Purchase agreement number is CJ/LCG/B/B039...
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Dakshit
from Indore, Madhya Pradesh
Jan 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for refund my membership fee and 3 yrs service charges

Address:Indore

Club Jiva is a fraud company.
I am a member of club jiva since 2018 and its been almost 5 years and the company couldnt even arrange 1 trip. Whenever we enquire for bookings either they say that we not have hotels in that area or no bookings for the specified time period.

When we try to call them or confront them regarding the same they very confidently lie to us saying that they didnt recieve the mail or we are trying...
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Prashant P.
Jan 1, 2024
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Tour & Vacation ( Hotel Stay)

Dear all club jiva members,

I am member of clubjiva and I stay in Baroda, My complaint against Mr.Niraj Tanna ( So called Karishma Tanna"s Brother ), Farzana ( Mr. Tanna informed she is assist my all booking ), Mr.Hitesh (He is Help ful till july 2023 and now always busy and not responding and misguide and not initiate my booking ) and Other all cheater employee of Club jiva . I am trying since november to book my holiday...
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Y
Yogbane
Dec 30, 2023
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Membership Fee

Address:Mumbai

This is a Fraud company and just want to cheat the customer by lucrative offers. It happened with me in Feb 2021 when I was in Matheran with my family, they called me for some promotional events and then somehow managed me to purchased their travel product and I paid their fees of Rs.1 Lac at that time because they gave me assurance that there is a 15 days grace period and if customer want they can cancel this agreement and get their money...
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S
smitana
from Chennai, Tamil Nadu
Nov 13, 2023
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Fraud cheater company

Dear all club jiva members,

I too is member of clubjiva and I stay in Mumbai went there office of Andheri twice but there office is shut down few months back as per the confirmation received from society watchman and few members of society.

So it means they are closed no office not even attending call, hardly they reply mail and every time they reply same line to Wait as they are working on our request.
br...
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Oct 30, 2023
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Booking related

Address:Andheri East

I have given three different dates and six different locations. But on every mail I have received reply stating there is no room available. I don't understand, is club Jiva really exists or not.

Very worst and rediculous service....
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S
siddhesh7689
Oct 27, 2023
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No service in return of membership

Address:Andheri Mumbai

Club JiVA convinced my parents to pay for the membership to pay for the package, but every year we face the same problem for last 5 years. No one answers phone call, hotels not available, and if we give notice JIVA team 6 months ago, Jiva is not able to reserve. Jiva will ask you wait until the last month before your holidays planned, and by that time all their hotels are booked, so my parents had to cancel or change their plans several times....
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SandeepJha1
from Pune, Maharashtra
Oct 25, 2023
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No information regarding the age of children while selling the membership

Hello my membership id is CJ/MP/R/01004 while selling the membership they told us this is for 4 person of your family, both husband wife and two children. Infact last year the gave me booking for GOA for my family without any issue. Now they are saying the gae of children can only be 6 years and 3 years. Which is neither mentioned in any of the document nor verbally told to me. This is simple case of cheating and fraud.

So...
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Smita S P
from Mumbai, Maharashtra
Oct 17, 2023
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Not providing service

Address:Mumbai jogewhwari

I have taken membership and it's about to end but they are not available on call and maIls and not giving my pending nights resort room booking.

Regards
Smita Prasad
[protected]...
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Address:A401, Sahjanand park, kudasan , gandhinagar

I have availed club jiva membership in 2019 by paying 1 lakh for 10 years. Now whenver i wantto avail servixes they are neither responding on time nor providing booking to the promised resort or hotel. They keep on changing hotels and day by day the level of hotel is deteriorating. Also all prominent loxation are also removed or having very limitedand that too in a veryblow budget hotel.on the other hand in just 3 years they have increased...
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Address:Club Jiva, 6th Floor, Sambhav House, Veera Desai Road, Andheri (W) Mumbai – 400053
Website:clubjiva.in

In a fraudly way, they sold us, their trial membership plan of 14 day/13 night staty free in al over india, valid for 2 years, in Dharanshala, Guy name, was Mr. Rahul, and one girl by the name, Sristika, she was telling she is from Sikkim, So these two guy and there were their team of 5 to 6 people some from account department also there, they all were at Sapphire hotel in Dharanshala and they informed us about their plan, we refused to buy...
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V
Vipin_Kumaar_Varma
from New Delhi, Delhi
Apr 28, 2023
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Fraudly they sold us plan and now no communication and no body picking up the call.

Address:Club Jiva, 6th Floor, Sambhav House, Veera Desai Road, Andheri (W) Mumbai – 400053

On 23rd April'2023 I (along with my wife and my son) meet with your team, in Dharamshala as who were in a very cheated way called us in your fraud campaign, saying that Club Jiva company is celebrating its anniversary of 20 years of service, one of your executive provided us one scratch card and said open it and you will get an exciting prize if you won, and but condition is that you have to scratch only after the completion of the seminar...
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Address:ahmedabad

Dear Jiva Team,
I am writing this email to express my deep dissatisfaction with the services provided by your club. I had taken membership in your club with the expectation of receiving luxurious facilities such as a 5-star property, pick and drop services, and many more amenities. However, the services provided to me did not meet my expectations. Additionally, I did not get personal RM 24*7 support or room booking priority as well,...
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A
Amit Valodara
Apr 4, 2023
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Cancel my member ship

Address:AMITKUMAR HIMMATBHAI VALODARA A 308 akshardham residency near c.r.patil sankul nasvari

Two days ago we attend ed ur seminar in daman.then they gave us argument. Finally I read the agriment. They dont tell us about maintance charge 9000.we can't afford to pay this amount. So please I request you to cancell my member ship.and refund our money..and contact us as soon as possible....
+1 photos
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RAJNISH SHRIVASTAV
Mar 28, 2023
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Regarding Booking

Address:Club Jiva6th Floor Sambhav House, Veera Desai Rd, Andheri West, Mumbai, Maharashtra 400053

My membership number is CJ/MA/0907. I request them to book an hotel room at Nainital from 5th Aug2023 to 8th Aug2023. I given request via email on 15th Feb2023. But after contacting and writing them so many mails regarding status of my booking first they said we have sent your request to our IRA Property and will let me know.
Now they are telling me that you please mail us in the mid of April2023. or give alternative option.
...
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B
Brindesh
Jan 24, 2023
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Fraud company - Don't deal with them

Address:Mumbai

Club Jiva is a fraud company. For them money is everything and no customer service. I have taken membership with Rs. 67000 for 10 years in 2019. Due to corona pandemic, we have not used any holidays. In 2022, Ms Nusrat has asked to pay AMC of 2019 to avail a week holiday during, which is valid use till 2029. I paid Rs. 8250 AMC in January 2022. When I have asked for a week holiday in January 2023, they are asking for AMC again for year 2021....
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H
harshtuse
Jan 10, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
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Fraud service

We are a member of club jiva since 2018 and its been almost 5 years and the company couldnt even arrange 1 trip. Whenever we enquire for bookings either they say that we not have hotels in that area or no bookings for the specified time period. When we try to call them or confront them regarding the same they very confidently lie to us saying that they didnt recieve the mail or we are trying but after taking a follow up they switch off their...
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Kesar Verma
Dec 6, 2022
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Refund not received

I order a order on 25 November from burger club, for some reason I cancel it. And still they didn't give my money back. Zamoto is the horrible customer service...
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M
Martinj1
from Vasai-Virar, Maharashtra
Nov 19, 2022
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Club Jiva asking for maintenance charges

I had taken a membership for 25 years in 2019, and not availed any holidays due to pandemic.They provided different type of room and also asking for maintenence charges without providing the required services.Now when i am asking for a vacation they are saying that my account is blocked for nonpayment of maintenence charges.I have paid 2.5Lac as membership, If you cant provide services then refund my membership amount...
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