[Resolved]  Club Jiva — As per commitment we did get any service.

Address:400088
Website:www.clubjiva.in

Me:- hi, date:- 8th march-2017
Any update? If you are not able to full fill clients requirement then please return my amount. I don't want your service.
You:- date:- 8th march-2017
We would like to inform you that your booking is confirmed kindly pay amc charges to get confirmation voucher.
Me:- date:- 8th march-2017
I will pay later amc charges, first let me check it becouse i have already pay rs-45000/. So what advantage for me? When i make a plan for next time before that will pay it.
You:- 8th march-2017
Dear sir/madam

Greetings from club jiva!!!

Thank you for writing to us.

One of our customer care executive will get back to you.
For any further queries feel free to contact us.

Warm regards,
Member relation team

You:- 31 th march 2017
Dear sir,

Thank you for transacting with club jiva.

Please find the enclosed confirmation voucher confirming your booking. You are requested to carry
Your confirmation voucher and photo id proof along with you at the time of travelling to the resort.

We wish you and your family a wonderful holiday full of happy memories. We are eagerly awaiting your feedback on the holidays and club jiva services, as its most important for us.


Do you see after your last reply when you you confirm me? “one of our customer care executive will get back to you.”8 march to direct 31 march.

Now if you are going to cut my nights and day then let me know i will took lrgal action action and send you legal notice.
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Aug 6, 2017
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Club Jiva Customer Care's response
Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva
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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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