[Resolved]  Club Jiva — booking of rooms

Address:	Mumbai City, Maharashtra, 390003
Website:	www.clubjiva.in

Recently we had gone on our holidays to Goa in Jan and to be very honest the club doesn't offer the type of rooms as per the agreement and my holidays actually got spoiled because of the poor arrangements at the resort. The club did the bookings in Resort Tio at Calangute Beach and the room we got was a small one room and not upto the standards as expected. There were many complaints as under:-
1 The size of the room was so small that i was not able to open all my bags.
2 There was no dressing table or not even a single mirror for getting ready.
3 The upholstery of the room was very poor.
4 There was no exhaust fan and the space was left open for mosquitoes to come and have dinner with us.
5 There was not even a single tube light in the bedroom giving a very dull look.
6 On enquiring i came to know that this room was booked by some agent and no mention of STUDIO ROOM as given in agreement.
Even after repeated request the resort could give us different room only after two days which was really bad.