Club Jiva — booking request since 1 month but they not provide any confirmation

Address:

382424

Date : 14/10/2018.
Complaint : i asked to book for a room on 14th sep 2018. I continuously followed in email for 3-4 times but they says booking not available on dates i given. I then ask them to provide their dates of availability. After some days they reply with one date and i asked to book for that date. Its almost 25 days completed, they still not provide me any confirmation or any updates on booking status.

I asked to cancel my membership, but they reply membership is not cancellable. Now i want to file a cheating case against club jiva for harassment.