| Address: | Mumbai City, Maharashtra, 411027 |
Three years back i was made to buy their membership with their manipulative tactics. After purchasing the membership, when i tried to book holidays with club jiva, I came to know that whatever presentation was given to us, was full of false promises. For example, we were told that we can break our 7 nights holidays a year can any number of nights as we wish, I was informed by their customer care later that I have to book minimum 3 nights at one resort.
I raised the issue with the customer care and ask for the cancellation. However they kept mentioning clause 12 of agreement which says that membership is non refundable. Now i keep getting mails and sms to pay the AMC amount and would be charged 12% interest if fails to do so. I am not at all interested in continuing my membership and it is unfair practice to force someone to stay member even when they don't willing to.
Requesting some sensible solution from club jiva as it is outright harassment to force people to continue membership. It should be my right to cancel the membership anytime I want. Was this information helpful? | 
Post your Comment