Club Jiva — cheating with the hiding of facts and shows the false commitment

 
2 Reviews
India
 sharmactae on Mar 12, 2019
My self narendra sharma. I purchased club jiva membership in goa on dated 10th march 2019, where i was riding on bike, once a boy mr. Irshad khan, came to us and told that they are celebrating hotel anniversary, and for this advertisement they are offering us scratch card. He scratch it and found some of the entitle, mr. Irshad told me that you have to come to hotel to collect the price, as this is advertisement of hotel so we accept. We went to hotel on dated 10.03.19 and found that there is change in whole things, that boy made us fool. He apologised and request is to stay there, and told that it was the question of how job. We accept his request and sit in that meeting. Ms. Snehil come to me and told all the things and proposal. He told us to pay 6690/- every year to get these offer, and ask to at very nominal amount for membership, when i heard the membership amount i got shocked, and denied to purchase, than one of the senior mr. Khan, came and start arguing and started insulting us infront of my wife. This was really very redicules and not suit such reputed company. At that time they force me to make some payment and tell that when you need this plan you can pay balance. I calculated the amount which is asking to pay from is 55000/- where 10, 000/- i had already paid. I read all the information share on your website and knowledge from my friends, it is not worthy for me.
According to my expanse i can not bear the cost of this product. Even i am not a permanent traveller.. We are belonging from very normal family and can't afford such high cost. So i request you to kindly cancel my agreement and return my amount.

My agreement number is - cj/gbs/1003/0118
Dated 10.03.19

My mobile number is - [protected]

Complaint Status


[Mar 12, 2019] Club Jiva customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,

Please help for me!

The is my big mistake in my life by register membership with club jiva.

The club jiva guys is very fraud guys. When i registered i have raise cancel request within 24hr for cancellation membership and refund my amount.

I have raised request [protected]@clubjiva.In and [protected]@clubjiva.In 3-4times. But there no response from there side. I have called to club jiva they told me our person call you and sort the issue.

Also there support guys told the membership is not refundable that time i am very tens from club jiva. If you have purchase or register any membership there is refund option is available mean the costumer not happy with this guys or organization. They cancel the all services and refund his amount back.

Please help some for me.

Thanks,
Narendra sharma

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    56%
    Complaints
    272
    Pending
    12
    Resolved
    144
    phone
    +91 88 6715 6777
    +91 81 0878 5544
    location
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    Club Jiva - cheating with the hiding of facts and shows the false commitment