[Resolved]  Club Jiva — Fooling people on basis of promotional vouchers

Address:4000
Website:club.jivas.com

In the month of June 2015 I went to matheran with my family. These people caught me on main road outside kumar resort and asked me to choose one voucher from a bundle. I did the same which the scratched and told me that I have won a holiday package for which I have to hear their presentation for 30 mins. I agreed the same and attended the presentation which went for more than 3 hours to convience me for membership of 1.5 lacs. I was not convinced and took the promotion voucher and went home. In September 2015 I had requested Jiva booking team to do the booking for the month of January but I got reply as booking request is accepted within 15 days of the date and not more than that. Email I'd [protected]@clubjiva.in Recently in the month of Dec when I planned to go for booking, I received reply as booking is freeze for the members and non members till 4th Jan 2016. Now on 9th Jan I again tried to plan for holiday these people are saying voucher booking can be processed before 15 days of booking. These people are simply wasting our time and energy. They have only approached us saying lucky draw and now they are simply runing away from their commitments. They don't want to do any booking. They are wasting customer time and energy by making them fool. Hence I would like to file complaint against them.
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Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2016
Club Jiva Customer Care's response
Dear Sir/Madam We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to ClubJiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details. We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details. Warm Regards Team Club Jiva
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    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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