[Resolved] Club Jiva — fraud company, I need a refund

wsminnitinmis

from Delhi, Delhi

Address:	Mumbai City, Maharashtra
Website:	www.clubjiva.in/?page_id=1240

I took a membership from goa by being lured into it an year back. When i call for a holiday their number is never working. The mobile number given on docs is not working and the landline says the queue is closed even during business hours. Multiple emails to them with no reply. When i called dae they told me that i my membership does not reflects as club jiva never forwarded it to dae. I have paid a huge amount and they also took annual maintenance charge from me a couple of months back. I want to request for a refund as i cannot trust such organization. I wish no more customers are fooled by this company and government should declare them as frauds to avoid any more fatalities.

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Oct 28, 2017

Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Club Jiva Customer Care's response Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva