[Resolved]  Club Jiva — Fraud : not refunding money nor keeping promise

Address:400102
Website:www.clubjiva.in

I visited goa in aug 2015. A man came to us & introduced themselves as club jiva representatives. He gave us scratch cards. One of them we got prize. So he told us to come to party of club jiva completing its 5 years & then attend small seminar of 1 hour. We meet ms. Sana. They gave complete introduction about club jiva. First they offer 3, 00, 000/- rs. Membership for 25 years. When we refuse to take membership they gave another offers. At last we accept one of them. 1, 00, 000/- rs for 5 years as trial package. At that time we paid 40000/- rs as token amount. We paid it also, because we think we will get good service while we go for tour. But now while i am trying to book a room for matheran, they are not giving good response. I am trying to book room since long. But i don't get any reply from them. Also they are differing from their promises, when they done at the time of booking. Now i want my amount back. Club jiva employees just give good response while taking membership. After that they ignoring us. They are fraud and not responding. I want my money back
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Sep 30, 2016
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Club Jiva Customer Care's response
Dear Sir/Madam
We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva
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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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