[Resolved]  Club Jiva / Holiday Kart Pvt Ltd — A classic case of "iski topi uske sarr"

Address:Mumbai City, Maharashtra
Website:clubjiva.in

Club Jiva/Holiday Kart pvt ltd is a classic case of "Iski topi uske sarr", To say differently, the kind of activities this Club Jiva/Holiday Kart indulges in is "To rob Peter to pay Paul" while it first rents few units, then falsely showcases 10% stake as 100% to its prospective members, and force them to pay hefty amounts for membership, and from behind only rents 1-2 units, and then re-rents these rented resort units to its members for a very high price (by illegally putting utility charges), and totally deviate from what they promised earlier while forcing their membership on scapegoat tourists.

They are a classic case of "Iski topi uske sarr" is because they don't own any single unit inside any resort / retreat in India, not even a room. They are just taking 1-2 portions / units on rent, Which means Club jiva/holiday kart pvt ltd, rents 1-2 units for a time period and then re-rents it to their members day wise, so of course when the members directly rent from these list of resorts, the members would get a very cheaper price compared to the excessive utility charges etc. that club jiva/holiday kart already imposes on the members. On top of that, we never know whether they have mentioned Sub-letting in their agreements as well and when the resorts (whom this club jiva foolishly calls as their home properties) stake holders may ask them to leave their premises/take a walk, for these reasons that they misrepresent while luring the tourists into taking memberships, and these resort credibility also becomes at stake over a period of time, and any resorts would not want to have such a bad reputation/bad name which club jiva/holiday kart pvt ltd already possesses right since the beginning.

This feedback by all victim members is applicable to all these companies having same directors as Club Jiva/Holiday Kart Pvt. Ltd / Vacation Concepts Private Limited / Ananta Oorjaa Entertainment Private Limited.

Even DAE is beginning to have a bad name because of associating with club jiva/holiday kart pvt. ltd. and may dis-associate soon with club jiva/holiday kart

Since club jiva / holiday kart isn't capable of giving/rendering any services as promised and hence we all victim members would wish to dis-associate from Club Jiva, and keep no connection what so ever with such an Unprofessional and pathetic company,

Additionally we victims request the Ministry of Tourism (Central) and Ministry of Tourism (Maharashtra, Gujarat and Goa) to please intervene and investigate and take immediate action on Club Jiva / holiday kart pvt ltd and help us (tourists) customers to protect our basic consumer rights.

Please contact me at [protected]. lets unite and fight with these scammers and cheaters...
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Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2015
Club Jiva Customer Care's response
The refund towards your membership is approved as per cancellation terms and conditions. We have notified you regarding the same via email. We request you to update your comments and mark the complaint as resolved.
Complaint comments 

Comments

Hello Consumer Complaints forum,
My refund is being processed, and as per the discussions with club jiva member relations team, they don't force anyone to remain a member who doesn't have a genuine need of a timeshare membership and wants to disassociate, As we personally have many commitments and can't use their services because of time constraints, club jiva member relations team has allowed us to cancel the membership and currently processing the refund, hence I do not seem have any complaints against them, as long as entire refund is processed asap.

I think there has been some misunderstanding with respect to ClUb Jiva and their member relations team. In fact we happened to observed club jiva also happens to have a list of happy and satisfied customers also, who are able to utilize the potential benefits of a Timeshare membership, and even their directors are go od law abiding citizens. In fact all timeshare companies have a standard protocol, and they operate in the same way and club jiva is also operationally the same. I do not seem have any complaints against them, as long as entire refund is processed asap.
Regards,
Deepak

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