[Resolved]  Club Jiva — membership cancellation and refund - misselling

Address:	Mumbai City, Maharashtra, 421306
Website:	www.clubjiva.in

Hi

This is with reference to the membership offered to me by one of the club jiva agents in goa in oct 2015 by giving false commitments and making tall claims about the company. Pls find below my membership number for your reference..
Name - sumesh iyer
Membership no – cj/lcg/b/c220

I have been trying to avail a vacation through them since my booking, however, every time i am denied the booking saying "rooms are not available".. However, we were assured by the sales guy that accommodation shall be provided as per your convenient dates and there shall be no hassles involved. Their customer service people too are hopeless and dont even bother to give a proper response/resolution. I have been asking them to provide the escalation matrix so that i can write to the concerned people, but to no avail

The sales guy - mr. Nebu through whom the membership has been availed is no longer associated with club jiva. He himself has now accepted the fact that the company is fraud and several customers have been duped by the agents.. You may also go through the no. Of complaints lodged against them in various forums. I am now absolutely convinced with the fact this company is really fraud and is into the business of cheating customers by mis selling and misrepresentation of facts..

I earnestly request you to pls help arranging for the refund and also blacklist the company so that other customers too dont fall prey to such unethical practices

Thanks & regards
Sumesh iyer
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