Club Jiva — Membership cancellation

Address:

400102

I paid for club jiva membership at goa in october 2015, and i didn't received membership certificate for long time. I mailed for cancellation and refund but not satisfactory reply received. I heard many fraudulent complaints against club jiva. Now i want to cancel membership and want refund of fees paid. When i ask for gift voucher booking, reply received that booking stalled still 2 months.