[Resolved] Club Jiva — Misinformation about the membership

Amul67

from Bhubaneshwar, Odisha

Address:	Mumbai City, Maharashtra, 769014
Website:	www.clubjiva.in

Cj/lcg/b/b283 - this membership was given to me at la calypso, goa at the time of my family's outing - at the initial payment of 40, 000 on the spot for blue membership - which according to the salesgirl can be availed throughout the year. After returning from goa when i went through the details then i found that blue membership are for "of season tourists" - and in season they are given later priority than red members. I was totally shocked by this - which was not told by the lady at the time of discussion. I dont want to go with this and i want the refund. I have all the documents which in case you want i can forward.
Hoping for a response.

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Jan 5, 2017

Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

Club Jiva Customer Care's response Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva