[Resolved] Club Jiva — Not getting booking

Bbbsss

from Pune, Maharashtra

Address:

Pune, Maharashtra

Shruti Desai
4:54 PM (13 minutes ago)

to support, resrvation
Dear sir/Madam
We are trying from last 15 days for booking the hotel at Goa. But we are not getting any reply from the head office . We need the reservation for[protected] to[protected]. We have frequently called on [protected]/[protected]. they are telling they will call back but till date we have not got any call or mail of reservation.Even today morning she told us that she will give the booking but she will mail in the afternoon. but till now we have not received any mail. now when i am calling the office is closed. Our holidays will be spoiled if we do not get the reservation . Kindly give us the reservation otherwise we will have to cancel our membership . You will have to pay back our amount which we paid for this club .

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Jan 5, 2017

Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

Club Jiva Customer Care's response Dear Sir/Madam
We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva