[Resolved]  Clubjiva.in — cheater company for holiday package

Address:400102
Website:clubjiva.in

Respected all tourism department of the india,

Myself kiran p. Vaghela from ahmedabad, gujarat.

I would like to inform and aware of the most cheater company clubjiva in india that is cheating on every citizen of india. This company is selling rooms for fixed hotels. But the rooms and hotels are very limited and they are selling to unlimited citizens of a well-known city. They are targetted to every citizen of tourism city of india and marketing for 4 start and 5-star resorts/ hotels in india like ramada, radisson blue, cambay etc. But actually, at the time of booking, they are never giving those specified properties because they do not have it actually. They are force to citizens for the immediate payments for 5 or 10 years membership. After taken payment, they become free to promise. Finally members loss their money. Member never enjoys hotels as they want and as a promise given by clubjiva. They have only 10 rooms at hotels and say all others members simply get the answer "no availability", "we are a time-sharing company", "choose another dates" etc... Members actually do not know they have lucky draw system and first come first serve system. They never explain these type of very important condition at the time of payment.

They are giving in written of guarantees of room but at the time of booking no guarantees because of limited rooms are shared with millions of members.

And more things if the member wants their dates then they have some rude staffs. One of a staff member is mr. Hitesh he handles such types of very unsatisfied members. He force to the member just forgot your money and holidays and rooms.

What we citizens of india expect from the government to protect such a fraud company.

1) if a company can't able to give room then they must cut the amount and give back to the member for book elsewhere
2) stop making unlimited members if they have limited rooms
3) don't make a false promise like 4 stars or 5-star properties
4) don't demand extra money if they fail to give stared properties.
5) there must be controlled on such types of fraud company
6) member always have room if they want to place and dates
7) the company is responsible to give guarantees of rooms to members

Finally, request you to keep aware all citizens of india for saving their valuable money by such types of cheater company.
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Sep 27, 2018
Complaint marked as Resolved 
After many arguments, he finally has given me a suitable hotel that fits my payments. Some or less they are worried about their brand and customer satisfaction.
Club Jiva customer support has been notified about the posted complaint.
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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all Club Jiva contact information