Cocacola Company — pathetic customer service.

Address:

110010

Respect team,
Hi, am rohit agarwal and i am retailer of yours.
I hold few outlets in delhi cantonment area.
Recently i received some msg from your team that i have some gc coupons to redeem so i call on your employee i know named mr bali (‭[protected]‬).
I confirmed the thing and said that i can placed a order for the following, which i did.
After few minutes he called and asked that do i have a due payment to make, on which i said i guess no.
Later on i got a call from an unknown number (‭+[protected]‬).
The person on the call was to aggressive and started miss behaving, and when i asked who the hell you and the # is going on.
Then on that he said i have a due amount and i dint made the payment, on which i asked him if the payment is due you must have came to ask the payment.
But again he started howling and said (Tu kyo ni diya * n all other abusing words).
And told that he is putting mr bali on conference, which he did.
Mr bali was asking him to come back to office and have a word but he was busy abusing me.
Later i called mr sandeep rai (‭[protected]‬) the senior among them, on first take he was trying to avoid the matter but when i keep putting my point then he said that he will look after the matter.
Mean while the per who was abusing me kept on saying that i have singed a paper.
I have no idea that i ever singed a paper that allow you people to abuse me or my family.
Being a reputed brand i never expect this from you people.
He was threatening me to kill on call, which is against the law according to the supreme court of india.
I hope u people will take necessary action against this people.
Till then as my personal safety i will like to request you to shut down all my deals with you.
And i request that non of your employ will come to me with out calling me up or sending me a mail, as i have be threaten by you people that you will kill me and my family.
Hope for a proper investigation and a quick feed back from the corporate team.

Thanking you
Rohit agarwal
Cont: [protected].