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Cognizant Complaints & Reviews

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Updated: Jul 22, 2026
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Cognizant reviews & complaints page 46

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K
Kamali B
from Cuddalore, Tamil Nadu
Oct 18, 2021
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My DOJ was 5th Oct. But my onboarding pass was not generated. Also I didn't receive any mail regarding joining. when I tried to raise a query they said I have to wait for update in DOJ.How long they will take for this?
Hi Kamali,
Did your issue resolve?

I am facing the same as my joining date is 3rd Nov 2021 but i am not able to login to 1 cognizant portal and also not able to contact any of HR.

My last date in my current company is 30th oct.

Please help me in providing details to solve this issue
Did you receive any update from cognizant
Jainshal's reply, Oct 26, 2021
I received update today from HR ( who was not responding till date) that My offer letter was rejected due to Collabera (my previous employment).
Although i didn't get any notification about the rejection. In fact, i got the call that my BGV was successfully completed.

Now, they are generating new offer and they will send it by EOD today.
I will update here once i get it.

Also, You can call Cognizant customer care number - 18002086999 if nothing works.
This will guide you whom to drop email.
kusuma kokurla's reply, Nov 10, 2021
your offer is revised?
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    NEETHU J
    Oct 18, 2021
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    I have completed my HR discussion last month and i havent received yet
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      V
      Vas Anth
      Oct 18, 2021
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      I've completed all the interview process from the campus. But my name is missing in that list.
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        S
        sumichowdary
        Oct 18, 2021
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        My Doj is on Oct 22 but I am unable to login to 1C portal to accept my doj as well as to submit documents. I raised a query multiple times in c2c still this problem is not resolved.
        Error says
        AADSTS90072: User account from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizant.cognizant.com'(onecognizant.cognizant.com_SAML_AzureAD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
        HI, Was this issue resolved?
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          S
          saidarshan850
          from Hyderabad, Telangana
          Oct 15, 2021
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          I completed my Genc interview on 30 september but i still did not got my interview
          results. I want to know my interview status.

          Name: RANGINENY SAI DARSHAN
          Superset ID:1149618
          Email: [protected]@gmail.com
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            P
            poojaraut
            Oct 14, 2021
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            Address: pune

            I was working with cognizant employee, So i want to withdraw my entire PF amount for my personal medical emergency.I tried to send email but all emails are getting delivery failed also I could not update my adhar card and bank account details as there is name change after marriage so kindly help some one to get me my PF for medical issue
            Nov 09, 2021
            Updated by poojaraut
            Hi still today my name as per adhar card is not approved by cognizent chs team its still showing pending can some one escalate this its pending from long time

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              A
              Amit Kandhiyal
              Oct 13, 2021
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              Address: Gurgaon

              I was interviewed in cognizant on 6 sep for Node js project for Gurgaon location.Cleared my technical round and got HR round on 16th September and after this round I uploaded my all required documents on email id.
              After upload documents I didn't get any update form your team.
              Could you please help me into this.

              Thank you,
              Amit Kumar
              [protected]@gmail.com
              Mobile: [protected]
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                T
                Tanya Swaraj
                Oct 12, 2021
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                Resolved

                Address: Bangalore

                I gave HR round on 28th September but did not get any response from the HR after that, even after submitting all my documents.
                Oct 13, 2021
                Complaint marked as Resolved 
                I have got my offer letter today
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                  A
                  aswathi v
                  Oct 11, 2021
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                  Address: Cognizant chennai

                  I was interviewed in cognizant on 29th Oct for senior Associate project for chennai location.Cleared my technical round and got HR round on 1st October.I was assured by HR that I will receive offer in 1 week.

                  After 1 week no reply from HR and hence I mailed them and got to know I am rejected due to high CTC expected.
                  During my HR round they asked me for my expectation and offered more than my expectation and finally sending such a mail.

                  Really Really bad on HR process with cognizant.Please don't waste people's time i[censored] don't really need resource by giving such wierd reasons
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                    K
                    Kishore249
                    from Chennai, Tamil Nadu
                    Oct 11, 2021
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                    I have cleared my interview on oct 1st 2021. Last week wednesday got a call from HR and discussed salary.

                    After that no update from them. I have even called them back to discuss about joining bonus and offer letter which I forgot to ask.
                    But they were are not responding in emails and phone calls to.

                    Please anybody let me know or to whom I can contact about this?
                    Hi any update
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                      G
                      Gajanan Tekale
                      Oct 11, 2021
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                      I have completed interview process also hr round salary discussion and location it's 1 week has passed away but I haven't received offer letter yet.
                      Any update from them?
                      Saidg's reply, Oct 31, 2021
                      Hi bro any update on your offer letter
                      No sir not yet, could you plz help me sir what should I do?
                      I'm also a candidate only. Me too waiting for my offer letter. Have you called back your HR?

                      In my case, HR is not picking up calls
                      Same they not recieved when u clear last hr round in my case she said u got offer letter within 2 week but not yet 1 week completed.dont know when will I get what about u
                      Kishore249's reply, Oct 13, 2021
                      Same here
                      Received offer letter
                      Received
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                        P
                        Priya Roogi
                        Oct 8, 2021
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                        Sir, I had given the interview on 29 th July 2021, still I did not receive any updates of my interview. Please can you tell me how to know about my interview status ?
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                          S
                          SaiPranav
                          Oct 8, 2021
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                          Hi,

                          My DOJ has been changing multiple times and last confirmed on Oct 5th and all my documentation work has been completed. However, I am not able to login to the 1C portal. I have been raising around 30 tickets regarding the same and tried multiple ways of logging in using IE, Edge and Chrome. But still the issue remains same.

                          Lately my DOJ has been moved to OCT 26th. But I am still not able to login to the portal to accept the DOJ.

                          The error says -
                          "User account 'td.[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account"

                          Please help me with this issue.
                          Did they resolved it? I am also facing same issue
                          sakirahmed's reply, Oct 23, 2021
                          My issue resolved by cognizant, anyone facing similar issue please mail to [email protected] with attached screenshots
                          Karthikdevarajan's reply, Oct 24, 2021
                          Thanks
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                            G
                            Ganesh_03
                            from Chennai, Tamil Nadu
                            Oct 8, 2021
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                            Address: Chennai

                            I have cleared technical round and got call from hr for salary discussion round in August. Hr informed that I will be getting offer letter in 2 weeks but I didn't receive my offer letter on time. I dropped a mail to concern hr and got response that offer is waiting for business(project team) approval. After waiting for 8 weeks when I again dropped a mail i got response that unfortunately our team has not selected you for further consideration. Kindly don't make the candidate to wait for longer time if you could not provide the offer.
                            the same thing happens to me.. they are entertaining with the candidate carrier. I have completed till HR discussion, after that no response from the HR side. When I called multiple times with different numbers, she said that my offer was put on hold. the reason is she is telling me that I am lagging in communication. that's why it's on hold. what a stupid answer they are given. This kind of thing should be addressed legally.
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                              K
                              Kishorer.1993
                              Oct 7, 2021
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                              Hi Team,

                              I have a pre approved offer of 60, 000.

                              But Unfortunately the loan EMI tenure is very low if you give EMI tenure to 365 days. I will apply the loan.

                              Thanks,
                              Kishore
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                                E
                                Eshan Taneja
                                Oct 7, 2021
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                                Address: Noida

                                My joining date with Cognizant was on 1 Sep 2021. I've submitted all pre-joining documents 10 days before.

                                On 1 sep my onboarding pass was not generated and postponed my date of joining to 9 sep 2021.

                                The reason was form 16 from my first employer. I've not received the form 16 from that company because that's a start-up amd my salary is not taxable. Though I've submitted all other documents like appointment letter, experience letter, relieving letter, salary slips. So cognizant asked me to get email confirmation from that employer why I didn't get form 16. Shared the confirmation email screenshot with them and my joining date gets postponed to 13 Sep 2021.

                                On 13 sep also I didn't get joining with Cognizant and none of any team of Cognizant replied to my emails.

                                On 28 sep 2021 I got email from my recruiter my BGV is not cleared as per their system. I asked the reason of Bgv failure again there ia not any response from recruiter.

                                Cognizant is one of the worse company to work with. Many my friends ex cognizant employees warned me to join Cognizant. But I ran over its name.

                                Cognizant haven't left me anywhere and made me jobless.
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                                  Kishore249
                                  from Chennai, Tamil Nadu
                                  Oct 6, 2021
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                                  Address: chennai

                                  I have attended interview on october 1st as virtual and october 2nd I got mail from CTS that I have been selected and send the documents to HR. After sending that no reply /call I get. There is no proper response. May I know it will take to get my offer letter?
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                                    N
                                    Neelamadhav Panigrahi
                                    Oct 5, 2021
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                                    Resolved

                                    Hi Team,

                                    I am Neelamadhab panigrahi. I have attended technical interviews on 17th september and on the same date got confirmation mail saying that I got selected and to submit the CIS form to proceed further, then I have submitted the CIS form with required details and replied back.

                                    Later on 26th september 2021, I got HR call and discussed about my package and designation, after that HR confirmed that they will release my offer letter in 6 days, but it's been more than a 10 days now and still I haven't got my offer letter and also no updates.

                                    Please help me in getting the offer letter.
                                    Oct 16, 2021
                                    Complaint marked as Resolved 
                                    i recieved my offer letter from cognizant on 8th oct 2021
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                                      Srivathsan Vijaya
                                      Oct 5, 2021
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                                      Address: Chennai

                                      I got selected at CTS by August 2021 and uploaded my documents for Background verification.
                                      I haven't received an offer letter yet which was supposed to be released last month.
                                      No proper response from the CTS HR team as well.
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                                        Srivathsan Vijaya
                                        Oct 5, 2021
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                                        Address: Chennai

                                        I got selected by August 2021 and uploaded documents required for Background verification the same day.
                                        I haven't received my offer letter yet.
                                        No proper response from the CTS team as well.
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