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Cognizant Complaints & Reviews

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Updated: Nov 10, 2025
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Cognizant reviews & complaints page 46

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H
Harshini199
Aug 18, 2021
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Unable to login to cognizant portal to submit my documents

I am not able to login to one cognizant portal.

Getting below error message
AADSTS90072: User account 'nandish.[protected]@GMAIL.COM' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_...⇄ in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign...
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Bharath290
Aug 18, 2021
Jul 1, 2023
This thread was updated on Jul 1, 2023
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1C Onboarding portal login issue.

Hi All,

Could you please advice anyone for below login error as I am not able to login to One Cognizant.

And getting below error.

User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_...⇄ in that tenant. The account needs to be added as...
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Jaipal111
Aug 17, 2021
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Hi,

My date of joining is 2 of September 2021.

I have requested to change my location to Pune, and have submitted the request for the same.

My HR told be the request will be completed.

I am not able to login to my 1c portal as it is saying access have been revoked
.
Can you please help me to get the access and generate the offer.

As I have resigned from my current organisation .

My email id is [protected]@gmail.com
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    D
    Durga Krishna Penumalla
    Aug 17, 2021
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    Address: Hyderabad

    I am Getting This error

    BeCognizantProduction
    Sorry, but we’re having trouble signing you in.

    AADSTS50105: The signed in user 'durgapenumalla628_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'd51c9caa-a78c-42d5-ba89-ffa9a2225c33'(BeCognizantProduction).
    Troubleshooting details
    If you contact your administrator, send this info to them.
    Copy info to clipboard Copied
    Request Id: f0a54d[protected]b2c-899a-706a79ac0c00
    Correlation Id: ede670e2-3789-4a35-98ec-0de0affcc135
    Timestamp:[protected]T04:21:28Z
    Message: AADSTS50105: The signed in user 'durgapenumalla628_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'd51c9caa-a78c-42d5-ba89-ffa9a2225c33'(BeCognizantProduction).
    Flag sign-in errors for review: Enable flagging
    If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.
    Are you able to login now ? is this issue fixed
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      Anu_98
      Aug 17, 2021
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      I have completed my pre-joining formalities without any issues. My date of joining is on 16th of August, 2021. And yet u haven't got my onboarding pass. I tried contacting the HR, he is not answering any of my calls and dodging too. I have sent an email to him and i have also sent a mail to the help centers in cognizant. No response was received.

      I hope they would response soon to my queries.
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        S
        Sureshbeerla
        Aug 16, 2021
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        Address: Hitech city, Hyderabad

        I had completed my selection process. And attend the pre hire orientation meeting on Aug 9th, they told you will be receiving your offer letter in 2days. But I didn't not receive yet. I had sent the cis form but no response

        May I know when do I receive my offer letter.
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          Pujitha Edara
          Aug 16, 2021
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          Hi Team,

          I received offer letter on July 22 and ever since then I did not receive any emails to complete my onboarding.

          I was asked to check the for email in Spam folder by the HR but I'm afraid, I couldn't find it there too.

          However, the team had been saying that they are trying to check but I did not receive any further information.

          Please help me with the issue as my last working day at my current employer is August 25 and my joining date at cognizant is August 27.
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            rao686 munna
            Aug 15, 2021
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            Hi Team,

            I am Nagachantan dugyala. I have attended Hr interviews on 29th july and to submit the CIS form to proceed further, then I have submitted the CIS form with required details and replied back.

            Done with package discussions but it's been more than a 17 plus days now and still I haven't got my offer letter and also no updates.

            Please help me in getting the offer letter.
            candidate id:15597151
            email id :[protected]@gmail.com
            Thanks in advance.
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              Pervala Srikanth
              Aug 13, 2021
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              Sign in Sorry, but we're having trouble signing you in.

              Address: Warangal

              Am getting the below error pop up while login into the Cognizant Portal.
              AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with...
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              Pooja Manchikalapudi
              Aug 13, 2021
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              I have submitted cis form along with all the necessary documents to HR on July 31, It has been more than 10 days ...I haven't received the offer letter yet. I tried to reach HR via mobile and email but there is no response from them. Please let me know if i will get offer letter or not
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                Ajeet.hcl
                Aug 13, 2021
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                I have done with Tech Interview and HR discussion on 26 June. HR told it will take 2 to 3 weeks to release the offer, bbut till day there is no more communication or mail came from CTS site.

                ajeetmohan.[protected]@gmail.com
                [protected]
                Ajeet. Hcl
                Did you receive the offer letter
                Nope
                Narendra2017's reply, Aug 21, 2021
                Did you contact the hr or not
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                  V
                  Valorant Game
                  Aug 12, 2021
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                  Onboarding pass issue

                  Im a campus selected candidate.
                  I had completed all BGV and pre-joining formalities on1C portal, it was showing completed.
                  I was having doj on 12th Aug, ob pass was not generate 3 days prior to doj as mentioned by them. So i didn't get any meeting link for further process.
                  On doj at 2pm ob pass was available at 1c portal, which is of no use at that time and its valid on that day only.
                  I don't know what to do now....
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                  Tamilmca
                  Aug 12, 2021
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                  I have attended the interview by June 30 for pentaho ETL, after a week I got a mail to send CIS form after another week other hr sent the mail to send CIS form with other documents, I have submitted all. Didn't received offer letter yet
                  Sep 4, 2021
                  Complaint marked as Resolved 
                  Got an offer on aug 31
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                    Narendra2017
                    Aug 11, 2021
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                    I filled my cis form on 27th june. Hr siad that you will get offer letter with 2 to 3 days. It more than 45 days till now i didnt get the offer letter. Give me suggestion wheather i will get offer letter or not
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                      swathi ravulla
                      Aug 11, 2021
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                      Hi,

                      I have completed TR on 06/08/2021 and on 10/08/2021 i received HR call regarding Salary discussion. When can i expect the offer letter...
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                        JeswinRaj
                        Aug 11, 2021
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                        Resolved

                        Hi Team,

                        I am Jeswin Daniel Raj. I have attended technical interview with Cognizant on 03rd July and got confirmation mail on 21st July saying that I have cleared the technical and to submit the CIS form to proceed further, then I have submitted the CIS form with required details and attached other requested documents.

                        I have not got any updates from Cognizant regarding the offer letter yet.

                        Please help me in getting the offer letter.

                        Thanks in advance.
                        Sep 2, 2021
                        Complaint marked as Resolved 
                        Got my offer letter. Please be patient, Cognizant is giving out offer letters to everyone who got selected. Just be patient. All the Best.
                        I got the Live Interview mail on August 16th 2021. After completing the online form for it, I got my offer letter on September 01st 2021.

                        Took me nearly 2 months to get my CTS Offer. Everyone please wait patiently to get the offer letter.

                        All the Best
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                          Diya kumar
                          Aug 11, 2021
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                          I have completed my interviews (on 17th July and 29 July 2021). I have also submitted CIS Form on 19th July 2021, but haven't received the offer letter yet.

                          Can you please tell when I can expect the offer letter.
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                            Ragini Chugh
                            Aug 10, 2021
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                            Hi,

                            I didnt receive the relieving letter as i have worked with the company for 3 months in 2013 but for some reasons i didnt get the letter.

                            Is there any possibility that i can get the relieving letter
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                              Mona980
                              Aug 10, 2021
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                              After clearing both the rounds on July 31st, got a congratulations mail stating, that I have cleared the interview process and to submit CIS form and other documents and also to wait for HR call for salary discussion. After submitting I'm still waiting for HR call.

                              Till now I didn't receive any HR call
                              and today I got a mail with a link to give interview again from a different HR
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              Aug 10, 2021
                              Updated by Mona980
                              Any suggestions?
                              Did you attend the other interview with different hr?
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                                Nikhath Shaik
                                Aug 5, 2021
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                                Hi I have uploaded all my documents required for the background verification and pre joining formalities but still I have not received my onbording pass. My DOJ is on 9th Aug. Whom should I contact.
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