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Cognizant Complaints & Reviews

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Updated: Mar 6, 2026
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Cognizant reviews & complaints page 51

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S
Sonali Balaso Desai
Jun 23, 2021
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I unable to accept the offer so prejoining formalities is not completed. I tried to accept the offer but didn't action performed.
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    Anurag Tejwani
    Jun 23, 2021
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    Hi,

    I have received am email from cognizant talent acquisition team on June 23 at 05.22 am IST and the scheduled session time was June 23 08:20am IST that too with a subject saying "reminder for live session".

    Few things to be noted here.
    1. I have received the mail at 05.22 am ISTwhich is too late for me to check.
    2. Luckily I was awake and I joined the session but the interviewer did not join.

    Having said that, since it was late I missed attending the live session.
    What might be the live session about? Did I miss checking something important.

    Could anyone please give clarity and can I expect an offer letter shortly.

    Regards
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      Kssowmya
      Jun 22, 2021
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      Address: Bangalore

      Hi, I have worked with CTS for 2.3 yrs between[protected], I have been a very good performer and also received many awards during my tenure. But unfortunately I could not exit from the company formally as I was pregnant and was in usa that time on Loss of pay leave and due to pregnancy complications could not return back to India and complete my exit formalities and serve notice period and collect my relieving letter. I was stuck in usa with visa issues and hence when I came to india and visited CTS Hyd HR later after 5 yrs to collect my relieving letter she was extremely rude and made fun of me saying you are coming after 5 yrs to collect. And she said she will not give my relieving letter.
      After many years now I am restarting my career as I got a good offer now I desperately need my relieving letter.i am ready to pay my cost to company too to get the letter as I have not served my notice period. Pls help me whomever to contact as I am clueless.
      Jun 22, 2021
      Updated by Kssowmya
      My emp ID:124601
      Worked location : Bangalore
      Pls give me my relieving letter. I am ready to pay money as compensation . Pls help
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        Saisailaja
        Jun 22, 2021
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        Unable to reupload the pan card

        Address: Chennai

        Hi,
        I am Saisailaja Mallipedda my candidate id:16207859.I mistakenly uploaded wrong pan card details and pan card document.Now I am unable to reupload my pan card document in pre joining formalities.Could you please look into it.

        Thanks,
        saisailaja mallipedda...
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        ayeshashaik
        Jun 21, 2021
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        I am facing a problem regarding pre-joining formalities. we were given particular tasks to complete. In student questionnaire form, it was necessary to fill some data and unknowingly I added the wrong information. Now when I am trying to undo that but I couldn't.
        The informtion which iam tryng to undo is the dates of particular certified courses. The main problem is to delete that particular dates.
        Please help me solve this issue.

        Thanks
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          Nikskediya
          Jun 21, 2021
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          Want to know Interview status

          I had given an interview at Cognizant for Automation Test Engineer on the 2nd June 2021 (2nd round)

          I wanted to check if there is any update regarding the result of the relevant interview as overall interview was good and interviewer also confirmed on the same day that HR team will confirm about my result and get back to me. So, could you please check once and confirm....
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          Anandha Krishnan K R
          Jun 21, 2021
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          I have completed the 1C registration and as I try to sign in I'm having trouble.
          Can anyone please help me with this asap.

          Request Id: df7ca741-ae29-45e7-9d76-4a7d95731a00
          Correlation Id: d509f0d3-498b-4d88-b712-2c5007e02b81
          Timestamp:[protected]T13:12:59Z
          Message: AADSTS50105: The signed in user 'kranandhakrishnan2000_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'bb557c9c-73c3-4026-9da2-0b57ec4204b4'(ENT_onecognizantexternal_SAML_PROD).
          Jun 23, 2021
          Updated by Anandha Krishnan K R
          My e-mail id : [protected]@gmail.com
          Hi,

          I am also facing the same issue. I have email to cognizant but no response from their side. Can you help to resolve this issue.

          My email id : [protected]@gmail.com
          91-[protected]
          Hi,

          I am also facing the same issue. I have mailed to cognizant but no response from their side. Can you help to resolve this issue.

          My email id : [protected]@gmail.com
          91-[protected]
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            koustav_07
            Jun 21, 2021
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            Address: Kolkata, India

            While filling up personal details for bgv, I was facing some interface issues and by mistake my marital status got updated as 'Married'. As a result, I am unable to change it now as it is greyed out. I am also not able to update dependent details as a result, as am I being asked for "Spouse Details". So I am unable to proceed with pre joining formalities.

            Kindly advise me how to change marital status in bgv personal details from 'Married' to 'Unmarried'.
            I am facing similar issues. neither the HR nor the onboarding team is replying. i am following up since last 1 month
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              Kamali P
              Jun 20, 2021
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              Address: 78a, East Street, Zameen Athur

              AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

              Am facing the attached issue.but no response from onboarding and HR side.
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                chandu56
                from Hyderabad, Telangana
                Jun 19, 2021
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                Regarding cognizant onboarding portal login issue

                Address: Cognizant Technology Solutions India Private Limited, hyderabad

                Hi sir/medam, Iam not able to access my cognizant portal getting an error message as below. Can you please help me out on this issue.My date of joining is 14/06/2021 still no response from my hr team. I already releaved from my previous organization. I facing financial difficulties. So please help me out on this issue. Getting an error message like

                Request Id: 6716d845-1eb9-40c3-9f55-b76ab21d4301
                Correlation Id: f69dbbfa-9442-4a18-847c-49704ae0f921br...
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                SUDHARRSUN N D
                Jun 18, 2021
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                Not able to log in into onecognizant platform

                Address: Chennai

                Request Id: 2ed03fe3-d36e-406b-81b8-bf622dfe0600
                Correlation Id: ca7530ed-3116-4b90-a8d7-edc42dd91e5e
                Timestamp:[protected]T06:07:23Z
                Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added...
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                svn sneha
                Jun 18, 2021
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                Address: Kandhanchavadi, Chennai, Tamil Nadu, India - 600000
                Website: www.cognizant.com

                Request Id: 62541b6a[protected]ee-33a1c1d60a00
                Correlation Id: 690174d7-3f2d-48b1-9dcf[protected]bad4
                Timestamp:[protected]T04:41:05Z
                Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
                Am facing this issue since may 10, 2021 . cleared cache, signed out from my account and remained unsolved
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                  Siddhesh Karpe
                  Jun 17, 2021
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                  Address: Hyderabad

                  Today is my 1st day of joining and in induction program the onboarding team and my point of contact told me to you will be getting you employee id today but till now I have not received yet.
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                    Santuru Boitai
                    Jun 17, 2021
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                    It was regarding offer letter ref no:14568027 dated 27-may-2021 to Ms. Prangya Panda as Programmer Analyst .As per the letter the applicant has shown 29 months of work experience which is completely fake.
                    Even the applicant has been offered compensation based on that fake experience which is against the ethics of the company.
                    Kindly do strict background check for the applicant so that such illegal and unethical things doesn't hamper the reputation the brand of cognizant.
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                      Naseena Snega
                      Jun 16, 2021
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                      I have received pre joining formalities email. I have logged in into the portal and I have accepted the offer letter but couldn't able to upload the documents and my ID proof
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                        prateek9934
                        Jun 14, 2021
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                        I left the company in 2018 on medical grounds and did not serve my notice period. On May 21 2021 i paid Cognizant 44000 in order to release my service letter. Now it's almost one month and the company keeps on delaying the process saying wait for 3 more days from past 20 days. My recent employeer is asking me for the service letter.
                        According to their mails it states that i am suppose to get the service letter in 4 -5 working days after making the payment but its been almost a month and they don't even care to reply to my emails.
                        Kindly help.
                        Emp_id : 666659
                        Hi Prateek, I also need my experience letter and I am stuck with this issue. I am clueless how to reach cognizant as I left CTS in 2007 but did not serve the notice period due to heath issues. Pls ket me know whom to contact on CTS and how to proceed further. This will be of great help to me.
                        Thanks in advance. Pls help
                        Sowmya
                        Kssowmya's reply, Jun 22, 2021
                        Pls check your DM. I am ready to pay money too to get my relieving letter. Pls let me know whom you contacted.
                        prateek9934's [Complaint's author] reply, Jun 23, 2021
                        Hi Kssowmya, you need to send mail to the following :
                        1. [email protected]
                        2. [email protected]
                        3. [email protected]
                        4. [email protected]

                        ******
                        First mail the exithelpdeskIndia with your employee number that you want to get experience letter, they will send you a link to make the payment. After making the payment, wait for 4 -5 days and then send the email to the other 3 emails.
                        *******

                        After sending the mail, call on this number : 1800 208 6999 ( Cognizant India ), and give them your employee number and tell them to forward your email on priority to the team leads of the respective teams. Please attach the payment receipt from online banking in every mail. Hopefully you will get your salary slips and experience letter in a month time ( max ) during covid. All the best for your future. If you have issues feel free to email me on : [email protected]
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                          Manasa GKR
                          Jun 14, 2021
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                          I'm not able to login to one cognizant portal, it's displayed as 'sorry trouble In singing you' and in March I have received internship offer letter via college and I have accepted that submitted documents. And after a month I got mail to submit documents but to submit the documents unable to open portal . Please help me I'm facing this issue from many days

                          AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account"
                          Request Id: f1246146-be5d-433d-806a-4ed91b7a6300
                          Correlation Id: 39eef758-ea39-4fc4-b692-9bf5c296acc8
                          Timestamp:[protected]T03:44:59Z
                          Message: AADSTS90072: User account @gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

                          im afraid i might lose the offer
                          Unable to login into onecognizantexternal.cognizant.com
                          Did the problem resolve?
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                            Manasa GKR
                            Jun 13, 2021
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                            Issue in Logging to one cognizant portal

                            Have got an internship offer via college now that I have to accept the job offer and uploading documents through the respected link sent by cognizant
                            for past many days its showing that
                            "Sorry, but we’re having trouble signing you in.

                            AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD)...
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                            HARIKRISHNAN R S
                            Jun 12, 2021
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                            Person name Princy jerose has mailed us for interview process and you are selected for the post from JerosePrince.[protected]@cognizant.com
                            This mail address as it came from cognizant mail id we thought it is real and but she collected money of 2000 for getting us laptop and I'd card but still now we are not getting anything from cognizant. As she is fraud. Kindly take required action against her and kindly give us bck our money from her. I have attached the person pay slip so kindly take action on her immediately.
                            I didn't get any mail from cognizant as taken action against her
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                              Mr.Proton
                              Jun 12, 2021
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                              Hi Team,

                              I am not able to login into 1C Onboarding portal.

                              Kindly please help me
                              to move further, this is my issue
                              Candidate I'd 15613898
                              Mail id [protected]@gmail.com
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