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Cognizant Complaints & Reviews

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Updated: Dec 1, 2025
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Cognizant reviews & complaints page 51

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A
Anandha Krishnan K R
Jun 21, 2021
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I have completed the 1C registration and as I try to sign in I'm having trouble.
Can anyone please help me with this asap.

Request Id: df7ca741-ae29-45e7-9d76-4a7d95731a00
Correlation Id: d509f0d3-498b-4d88-b712-2c5007e02b81
Timestamp:[protected]T13:12:59Z
Message: AADSTS50105: The signed in user 'kranandhakrishnan2000_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'bb557c9c-73c3-4026-9da2-0b57ec4204b4'(ENT_onecognizantexternal_SAML_PROD).
+1 photos
Jun 23, 2021
Updated by Anandha Krishnan K R
My e-mail id : [protected]@gmail.com
Hi,

I am also facing the same issue. I have email to cognizant but no response from their side. Can you help to resolve this issue.

My email id : [protected]@gmail.com
91-[protected]
Hi,

I am also facing the same issue. I have mailed to cognizant but no response from their side. Can you help to resolve this issue.

My email id : [protected]@gmail.com
91-[protected]
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    K
    koustav_07
    Jun 21, 2021
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    Address: Kolkata, India

    While filling up personal details for bgv, I was facing some interface issues and by mistake my marital status got updated as 'Married'. As a result, I am unable to change it now as it is greyed out. I am also not able to update dependent details as a result, as am I being asked for "Spouse Details". So I am unable to proceed with pre joining formalities.

    Kindly advise me how to change marital status in bgv personal details from 'Married' to 'Unmarried'.
    I am facing similar issues. neither the HR nor the onboarding team is replying. i am following up since last 1 month
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      K
      Kamali P
      Jun 20, 2021
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      Address: 78a, East Street, Zameen Athur

      AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

      Am facing the attached issue.but no response from onboarding and HR side.
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        C
        chandu56
        from Hyderabad, Telangana
        Jun 19, 2021
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        Regarding cognizant onboarding portal login issue

        Address: Cognizant Technology Solutions India Private Limited, hyderabad

        Hi sir/medam, Iam not able to access my cognizant portal getting an error message as below. Can you please help me out on this issue.My date of joining is 14/06/2021 still no response from my hr team. I already releaved from my previous organization. I facing financial difficulties. So please help me out on this issue. Getting an error message like

        Request Id: 6716d845-1eb9-40c3-9f55-b76ab21d4301
        Correlation Id: f69dbbfa-9442-4a18-847c-49704ae0f921br...
        +1 photos
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        S
        SUDHARRSUN N D
        Jun 18, 2021
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        Not able to log in into onecognizant platform

        Address: Chennai

        Request Id: 2ed03fe3-d36e-406b-81b8-bf622dfe0600
        Correlation Id: ca7530ed-3116-4b90-a8d7-edc42dd91e5e
        Timestamp:[protected]T06:07:23Z
        Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added...
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        S
        svn sneha
        Jun 18, 2021
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        Address: Kandhanchavadi, Chennai, Tamil Nadu, India - 600000
        Website: www.cognizant.com

        Request Id: 62541b6a[protected]ee-33a1c1d60a00
        Correlation Id: 690174d7-3f2d-48b1-9dcf[protected]bad4
        Timestamp:[protected]T04:41:05Z
        Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
        Am facing this issue since may 10, 2021 . cleared cache, signed out from my account and remained unsolved
        +1 photos
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          S
          Siddhesh Karpe
          Jun 17, 2021
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          Address: Hyderabad

          Today is my 1st day of joining and in induction program the onboarding team and my point of contact told me to you will be getting you employee id today but till now I have not received yet.
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            S
            Santuru Boitai
            Jun 17, 2021
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            It was regarding offer letter ref no:14568027 dated 27-may-2021 to Ms. Prangya Panda as Programmer Analyst .As per the letter the applicant has shown 29 months of work experience which is completely fake.
            Even the applicant has been offered compensation based on that fake experience which is against the ethics of the company.
            Kindly do strict background check for the applicant so that such illegal and unethical things doesn't hamper the reputation the brand of cognizant.
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              Naseena Snega
              Jun 16, 2021
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              I have received pre joining formalities email. I have logged in into the portal and I have accepted the offer letter but couldn't able to upload the documents and my ID proof
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                P
                prateek9934
                Jun 14, 2021
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                I left the company in 2018 on medical grounds and did not serve my notice period. On May 21 2021 i paid Cognizant 44000 in order to release my service letter. Now it's almost one month and the company keeps on delaying the process saying wait for 3 more days from past 20 days. My recent employeer is asking me for the service letter.
                According to their mails it states that i am suppose to get the service letter in 4 -5 working days after making the payment but its been almost a month and they don't even care to reply to my emails.
                Kindly help.
                Emp_id : 666659
                Hi Prateek, I also need my experience letter and I am stuck with this issue. I am clueless how to reach cognizant as I left CTS in 2007 but did not serve the notice period due to heath issues. Pls ket me know whom to contact on CTS and how to proceed further. This will be of great help to me.
                Thanks in advance. Pls help
                Sowmya
                Kssowmya's reply, Jun 22, 2021
                Pls check your DM. I am ready to pay money too to get my relieving letter. Pls let me know whom you contacted.
                prateek9934's [Complaint's author] reply, Jun 23, 2021
                Hi Kssowmya, you need to send mail to the following :
                1. [email protected]
                2. [email protected]
                3. [email protected]
                4. [email protected]

                ******
                First mail the exithelpdeskIndia with your employee number that you want to get experience letter, they will send you a link to make the payment. After making the payment, wait for 4 -5 days and then send the email to the other 3 emails.
                *******

                After sending the mail, call on this number : 1800 208 6999 ( Cognizant India ), and give them your employee number and tell them to forward your email on priority to the team leads of the respective teams. Please attach the payment receipt from online banking in every mail. Hopefully you will get your salary slips and experience letter in a month time ( max ) during covid. All the best for your future. If you have issues feel free to email me on : [email protected]
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                  M
                  Manasa GKR
                  Jun 14, 2021
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                  I'm not able to login to one cognizant portal, it's displayed as 'sorry trouble In singing you' and in March I have received internship offer letter via college and I have accepted that submitted documents. And after a month I got mail to submit documents but to submit the documents unable to open portal . Please help me I'm facing this issue from many days

                  AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account"
                  Request Id: f1246146-be5d-433d-806a-4ed91b7a6300
                  Correlation Id: 39eef758-ea39-4fc4-b692-9bf5c296acc8
                  Timestamp:[protected]T03:44:59Z
                  Message: AADSTS90072: User account @gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

                  im afraid i might lose the offer
                  Unable to login into onecognizantexternal.cognizant.com
                  Did the problem resolve?
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                    M
                    Manasa GKR
                    Jun 13, 2021
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                    Issue in Logging to one cognizant portal

                    Have got an internship offer via college now that I have to accept the job offer and uploading documents through the respected link sent by cognizant
                    for past many days its showing that
                    "Sorry, but we’re having trouble signing you in.

                    AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD)...
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                    H
                    HARIKRISHNAN R S
                    Jun 12, 2021
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                    Person name Princy jerose has mailed us for interview process and you are selected for the post from JerosePrince.[protected]@cognizant.com
                    This mail address as it came from cognizant mail id we thought it is real and but she collected money of 2000 for getting us laptop and I'd card but still now we are not getting anything from cognizant. As she is fraud. Kindly take required action against her and kindly give us bck our money from her. I have attached the person pay slip so kindly take action on her immediately.
                    +3 photos
                    I didn't get any mail from cognizant as taken action against her
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                      M
                      Mr.Proton
                      Jun 12, 2021
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                      Hi Team,

                      I am not able to login into 1C Onboarding portal.

                      Kindly please help me
                      to move further, this is my issue
                      Candidate I'd 15613898
                      Mail id [protected]@gmail.com
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                        H
                        Harshith Mahasamudram
                        Jun 11, 2021
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                        Sir I am unable to login in one cognizant website It shows access denied. I sent so mails to the cognizant but there is no perfect resposnse. Please help me to solve this issue sir.
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                          Yashika Mottera
                          Jun 11, 2021
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                          I had cleared my CTS exam through Amcat and my interview was scheduled. But on the day of interview my interviewer didn't join the meeting. I didn't receive any mail regarding this for their inconvenience. Will my interview be rescheduled?
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                            S
                            Sukriti P
                            Jun 10, 2021
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                            I've received my DOJ, but I'm not able to login to the OneC portal and due to this I'm unable to accept the joining and complete other formalities. Kindly resolve the issue as this is the 3rd time I'm receiving joining and the previous 2 times also I could not get onboarded because of the same issue.
                            Below are the details displayed when I try to login into the oneC portal

                            Troubleshooting details

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                            Request Id: eedcfd65-d[protected]d57-851f97c81300

                            Correlation Id: b3330b56-220d-45fb-92ce-58318fd5202f

                            Timestamp: [protected]T09:17:59Z

                            Message: AADSTS90072: User account [email id]from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
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                              J
                              Jun 10, 2021
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                              Dear team,

                              Yesterday I had got two mail.first was from talent acquisition team and another was from Mamatha.[protected]@cognizant.com for interview at 06 pm. So I had filled in the form and joined the interview at time with the first mail code given to me. So no one has attended that interview. After that I got to know this that in both the mail's the joining code was different. So I tried to join for another code but at that time it was not connected.so it's a humble request to kindly reschedule my interview once again as it was done by mistake.i have already mailed to the HR
                              Mamatha.[protected]@cognizant.com but no response has came from her side.
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                                Pandurang@123
                                Jun 8, 2021
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                                Address: At post Ghutewadi Tal Shrigonda dist Ahmednagar

                                Hii Sir I got only Text message about tomorrow's interview metting but I don't get any mail or link for tomorrow metting . Please give me reply urgently because tomorrow my interview .
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                                  Address: Hyderabad

                                  I left Cognizant in 2021 January. After 2 months, I have decided to withdraw full amount. Due to incorrect IFSC code and Father's name, my PF withdraw request was denied.

                                  I have contacted Chennai PF office. They said these corrections will be done by your employer ( Cognizant). So, I have dropped an email to cognizant exit help desk team along with the attachments as proofs. Till now I have not received neither reply nor resolution...
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