The onecognizantexternal. Cognizant.com is the portal which is handling pre-joining and on-boarding process for cognizant new employees who has been selected and got offer letter.
I yet to join in cognizant this month end (27/4/2020). I regularly checking the portal for details. Today (17/04/2020) suddenly this portal server is shown as 'service unavailable'.
My fear is weather it is temporary? If so when will it work again. It is no only my problem, so may people will face the same issue.
May 29, 2020
Complaint marked as Resolved Main Issue for this complaint is, External Portal not working. Due to that we feel uncertainty of our job in which some of us relieved from current job.
Now the portal is working and I also got updated date and offer letter for that date from the portal.
So I'm closing this complaint as resolved.
I pray god give good path for all who suffers.
Thank you all.
Apr 29, 2020
Updated by Govindaraj Jayaratchagan Ya I got reply from HR that the issue will be sorted out more likely on April 30.
And after that joining date will be finalized.
May 04, 2020
Updated by Govindaraj Jayaratchagan I'm receiving replies like, The issue will be sorted out shortly .
And after that we will receive a updated offer letter with new date and we can proceed on that.
If i receive any other updates I will update here.
And I'm expecting same, If anybody have latest updates about this issue, Please Comment here
Thanks in advance
May 06, 2020
Updated by Govindaraj Jayaratchagan Now the portal is working. But my on-boarding pass not yet generated.
I mailed to my HR about it .
Let's hope for the best .
May 11, 2020
Updated by Govindaraj Jayaratchagan Again portal is not working . I'm expecting in this week end.
I got one information clearly from my HR . that is joining date will be extended till the portal is stable .
but when portal will stay up and stable . Not sure about that.
May 18, 2020
Updated by Govindaraj Jayaratchagan The portal is working now, but not sure about how long will it be there . if somebody needs to check anything can be used.
I will update if I heard anything from HR
May 19, 2020
Updated by Govindaraj Jayaratchagan My HR told portal is may be up for testing. She does not get any information regarding this from their internal team. Once she got conformation then she will start processing .
May 20, 2020
Updated by Govindaraj Jayaratchagan As of now the portal is showing with
This is to inform you that One Cognizant External Site (https://onecognizantexternal.cognizant.com) is down for regular maintenance activities between below mentioned time period.
Wednesday, April 22 to Sunday, May 31.
so we can expect June 1 on wards smooth on-boarding.
May 21, 2020
Updated by Govindaraj Jayaratchagan Now the portal is working, Let's See what next