Cognizant — I haven't received any updates on DOJ

My DOJ was 5th Oct. But my onboarding pass was not generated. Also I didn't receive any mail regarding joining. when I tried to raise a query they said I have to wait for update in DOJ.How long they will take for this?
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Hi Kamali,
Did your issue resolve?

I am facing the same as my joining date is 3rd Nov 2021 but i am not able to login to 1 cognizant portal and also not able to contact any of HR.

My last date in my current company is 30th oct.

Please help me in providing details to solve this issue
Did you receive any update from cognizant
Jainshal's reply, Oct 26, 2021
I received update today from HR ( who was not responding till date) that My offer letter was rejected due to Collabera (my previous employment).
Although i didn't get any notification about the rejection. In fact, i got the call that my BGV was successfully completed.

Now, they are generating new offer and they will send it by EOD today.
I will update here once i get it.

Also, You can call Cognizant customer care number - 18002086999 if nothing works.
This will guide you whom to drop email.
kusuma kokurla's reply, Nov 10, 2021
your offer is revised?

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