Cognizant — offer letter not received for stibo position

Address:Thane, Maharashtra, 421306

On 4th jan 2019, i had my technical telephonic round. After 4 days hr had told me that i had cleared technical round and shared cis via email. I have filled all my details that cis and emailed her.
After that i have received a url from cognizant talent acquisition to upload my photo in there portal.
Yesterday (24th jan 2019) i received a call from chennai cognizant team that we have initiated offer letter already but when i had check my email i didn't found any mail from cognizant.

Please let me know what is the status of my offer letter.
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I too attended on 15th December 2018 in Chennai location..Got call on 21/01/2019 that my offer letter is released, but offer letter have not been received in my email id..I am unable to reach HR too since she called me from landline..
Can you connect with me on [protected]@gmail.com to co-ordinate with updates

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