Cognizant Technology & Solutions — Missing baggage

Address:Hyderabad, Andhra Pradesh

I flew with jet airways from London to Hyderabad via Mumbai on the 17th of May and when I landed at the Hyderabad airport at about 3 pm, I waited for over an hour for my luggage (tag no[protected] to arrive at the conveyor belt only to realize that my bag was missing. No one there seemed concerned and after repeated questioning, I was given a missing bag receipt and was advised that it would reach me later that night. > > I had come over to meet my fiance's family for the first time post my engagement and had bought gifts for them from London which were in the bag. I had all my necessities in the bag, I was left stranded at the airport and had to unwillingly spend a lot of money buying clothes and shoes etc at the last minute while the family was kept waiting due to this harrowing experience I was going through. > I was called to inform that my bag was found the next day and would be delivered a day later. I only received the bag after 4 days. On checking the contents of the bag, I was furious as a 'Lot of my stuff was missing'. I have complained about the missing articles and was told that I would receive a call back, but I still await one. > > Here is a list of things which are missing from my luggage and which I want to be returned: > 1. A laptop bag with a few expensive clothes in it worth Rs 20000 > 2. A brand new mobile phone worth Rs 30, 000 > 3. A brand new pair of sandals worth Rs 4000 > 4. Expensive cosmetics worth Rs 10000 > > I request an investigation and my things returned. > > Anticipating a swift response. You can reach me on [protected] > > File Ref number: HYD9W15369 >
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Aug 05, 2014
Updated by Kanit Mathur
The complaint is against Jet Airways
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