[Resolved]  Cognizant Technology Solutions — offer letter not released as fulfilling all the eligibility criteria

Hi everyone, my self saurabh i have attended the cts off campus drive on 8th jan, 2019 at pune premises, hinjewadi phase -1. I went there for the technical and hr rounds after clearing my amcat assessment test. The drive is held for the post of programmer analyst trainee, in which i have cleared both the rounds tr and hr after that i had a discussion with the hr and she told me that i have to join immediately and i will get the offer letter within a week. Next day on 9th jan, 2019 i received a confirmation mail from the talent acquisition team that you are shortlisted for the further process of background verification and document validation. I have attached the scree-shot of that mail below. Now it has been 2 weeks passes away and i did not get any updates from the cts regarding my offer letter. Please help how i can communicate with the hr team to get my offer letter