Cognizant Technology Solutions — Unable to login cognizant portal authentication error

Address:

hyderabd

Hi Team,

I am nishitha here.

I am a new joinee of cognizant. Previously I registered my authenticator for 1oneboarding cognizant portal. but unfortunately that application is lost in my mobile. I need to proceed with my formalities. From 4 days onwards i was trying to login but asking to approve in a mobile authenticator app. But i lost that application and I was trying to register again but showing error. unable to log in. my DOJ is 29/04/2023. but i am unable to join due to this error. again i have a joining date on 2/5/203. Could you please fix the issue.