[Resolved] Cogzidel Technologies — Fraud - Scam | |||
I purchased an application from the company that was totally different from what was described in their webpage. The company was contacted several times and they either made further promises that were not kept, or just totally ignored my contacts. I paid this product through Paypal; the company, Cogzidel, uses Paypal's "vintage" (it is 2014!!) refusal to cover "intangible items" under their "Consumer Protection Services" as an aid to their frauds. Cogdizel offers a warranty that is not honored, basically, after you pay them the only thing you can expect is passive ridiculous answers and promises that they know they can not honor or total silence. DO NOT PURCHASE ANYTHING FROM THIS THIEVES!! If you unfortunately did, these type of "companies", or better crooks, shouldn't be allowed to perform any business whatsoever, HAVE NO MERCY REPORT THEM TO THE AUTHORITIES; here are some useful links to do so: If you are in the US: You will be reporting this to the FBI, among other, go to http://www.ic3.gov/ If you are outside of the US: Go to http://econsumer.gov/ If you use econsumer.gov don't stop there, the webpage has a link to find protection agencies in several countries (http://www.econsumer.gov/english/members/overview.shtm) after you report in econsumer.gov I encourage you to find out if an agency from your country is listed there and to proceed to report them in your country's agency too. Please make sure that your complaint is valid and well supported, reporting them is serious stuff. In my case, I have the supporting proof and am 200% sure the company is fraudulent and thieves. I did report them to the FBI and to econsumer. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Mar 18, 2015 Cogzidel Technologies Customer Care's response Hi Carlos,
We are from Cogzidel Technologies,
We certainly understand your frustration. We understand your unsatisfactory experience with our product and services.Please accept our sincere apologies for the trouble this may have caused to you. .
We take this opportunity to look to the insights of your problem and resolve it. We request you to mail us at [protected]@cogzidel.com , with a detailed description on your product purchase and problem that you have faced. We will make every effort to see we provide the best solutions possible to your inconvenience. We are deeply concerned with your allegations on us because customer satisfaction is our top priority and we ensure the service at our company to reflect that principle.
We highly appreciate your feedback as it will assist us in becoming better at work. We look forward to serve you. For further assistance, please contact by dialing to +[protected] or you can Skype us at cogzidel.
Regards,
Rohini
The Negotiator - Customer Relationship Management
[protected]@cogzidel.com
Cogzidel Technologies Private Limited
www.cogzidel.com
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+91 45 2428 2000
First Floor, “Madura” 184, North Veli Street, Madurai, Tamil Nadu, India - 625001
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