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PayPal Complaints & Reviews

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Updated: Mar 21, 2024
Complaints 228
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31
Unresolved
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PayPal reviews & complaints(228)

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A
Abdulkhan70
from Mumbai, Maharashtra
Mar 21, 2024
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Address: Mumbai

I have to wait for my hard earned money inspite of making sure it is right there are disputes from the customers end neither would be but PayPal wants me to wait on my money while on which they earn the interest for 180 days the accounts restricted I understand but y can’t I have my money I’m. No longer have interested in using the platform but I need my money y y should I wait for my money even after I provided the product Made sure the tracking is update and talked to the customer also worst site to work with.
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    Travephile Holidays
    Oct 2, 2023
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    Permanently limiting my account, holding the funds for 180 days

    Address: sector 21, Gurgaon, Postal code- 12202

    I am a new user to PayPal. I have submitted all supporting documents to PayPal and it was all verified. Talking about my first transaction I got $ 47.05 into my PayPal account and then to bank account successful but after that all my payment are now on hold. Unfortunately, my PayPal account has recently been subjected to limitations, and I am unsure of the reason behind this action. I have about $ 1, 023.28 USD on hold and now i am getting...
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    kamal kapoor789
    from Bhopal, Madhya Pradesh
    Aug 26, 2023
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    My fund 17.62 doller recived by honeygain but not transfer my bank account my bank account icici bank ltd.allready link my bank account but no transfer my bank account
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      K
      kamal kapoor789
      from Bhopal, Madhya Pradesh
      Aug 26, 2023
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      My paypal balance 17.62 dollers recived through honeygain but no transfer amount is my icici bank ltd my bank account is link in paypal account. but no transfer in my bank account .
      PayPal customer support has been notified about the posted complaint.
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        H
        Heena Pratik Zaveri
        Jul 18, 2023
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        Website: www.etsy.com/shop/NishvGems?ref=seller-platform-mcnav

        Hello paypal,
        my Name is heena pratik zaveri my paypal account in permantly limited time in one month. i am selling 925 sterling silver jewellery in etsy store and all payment accepted in my paypal account only and etsy only accepted paypal payment method not any other payment method etsy accepted so please check my account and restore my paypal account last week one order place my customer in my paypal account purchasing in my etsy store. i am humble request to you please last 3 year i am used my paypal account continue work with etsy and paypal. restore my paypal account.
        PayPal customer support has been notified about the posted complaint.
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          Mobasasira
          Jun 30, 2023
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          I hope this message finds you well. As a seller on Etsy for the past five months, I have been using PayPal as my preferred payment method. Unfortunately, my PayPal account has recently been subjected to limitations, and I am unsure of the reason behind this action.

          On June 1, 2023, I had my first transaction, after which PayPal contacted me via email requesting transaction proof, photos, and tracking numbers. I promptly provided all the necessary information they demanded. Following this, on June 17, 2023, I had my second transaction. However, PayPal once again requested confirmation of my bank details and the submission of my identity documents. In response, I submitted my bank statement and PAN card as requested.

          To my surprise, upon logging into my PayPal account, I discovered that it had been permanently limited without any prior warning or explanation. I would like to emphasize that I have not engaged in any illegal activities, nor do I have any pending cases against me. If PayPal requires any additional documents or information, I am more than willing to provide them promptly.

          I kindly request to reinstate my PayPal account. My livelihood now depends on this account, as I have left my job to pursue online selling on Etsy with PayPal's assistance in receiving payments.

          Thank you for your understanding and prompt attention to this matter.

          Account details
          Name: Mobasasira Khatoon
          Email address: [protected]@gmail.com
          Phone Number: +91 [protected]
          Reference ID: PP-L[protected]

          Sincerely,
          Mobasasira Khatoon
          PayPal customer support has been notified about the posted complaint.
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            prasanjeetsinha
            Jun 12, 2023
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            My name is prasanjeet sinha. I live in pune, Maharashtra. I have a bank account at ICICI bank at pune maharashtra. There was a fraudulent transaction that occurred on my debit card on[protected] IST at approximately 2.42AM in the amount of 9339.29. The transaction reference number is VIN/PAYPAL GRE/[protected]/[protected].

            I have reached out to ICICI and reaised a dispute request regarding this fraudulent transaction SR90950224.

            It looks like the transaction happened in paypal and i didnt do this transaction. so please help me get my money back.

            My account number:[protected]
            Mobile number:[protected]
            Full name: Prasanjeet Prodip Sinha

            If needed any further evidence i will provide.
            PayPal customer support has been notified about the posted complaint.
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              S
              satyam024
              Jun 5, 2023
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              Reference ID: PP-L[protected] my account got restricted for no reason & funds are hold.
              PayPal customer support has been notified about the posted complaint.
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                C
                Chaitaly Bibi
                May 13, 2023
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                I've been attempting to get a refund of my funds from PayPal for several months, but I've been encountering errors. I strongly advise against depositing your money on this site. I was able to recover my money thanks to Durafox Tech. I came across their services via Google, and they assisted me in regaining access to all my funds.
                PayPal customer support has been notified about the posted complaint.
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                  A
                  Anusha.1011
                  from Bengaluru, Karnataka
                  Mar 25, 2023
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                  Address: Buyee, tenso.inc japan

                  Hello sir/ma'am
                  I had ordered an induction cooker from Buyee, a Japanese online website and payed 3, 567/- Rs ( $41.01 ) on 25th October 2022. Transaction id- 75K65161FW473611A . The seller sent me an email stating the item was shipped on 31st October with tracking CL[protected]JP and on 2nd December sent me another email stating the package was returned back to their warehouse(see attached pic). I raised a dispute with PayPal for "item not received" and "refund not received" and provided all the payment proof as per their request. They closed the case in favour of the seller without looking at the evidence, claiming I did not provide delivery proof of return for the item which I've not even received. Please take action against PayPal and issue me my full refund. Thank you
                  +6 photos
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                    K
                    knotknot
                    from Mumbai, Maharashtra
                    Feb 7, 2023
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                    Hi,
                    I got my first order on etsy india and got the payment in my paypal account on Jan 10 2023. I completed and shipped the order on 19th Jan 2023 and customer received the same within a week and gave 5 star review on etsy. Since it was my first transaction with paypal, they held the money for 21 days after which it was showing in balance of paypal account. First I was told that it will be transferred in my bank account in 5-7 business days and then after that they asked for id proof and proof of transaction so that after reviewing in 3 days they will transfer the amount in my bank account. As soon as I uploaded the Pan card and material sourcing bill, I got an email that they have permanently limited my account.
                    The order amount was approx 160 USD out of which paypal deducted their fees and the balance showing right now is 152.16 USD.
                    The dresses were handmade with the threads and with so much hardwork. Please resolve the issue and help me getting my hard earned money.
                    +1 photos
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                      Trisha Lafleche
                      Dec 19, 2022
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                      Address: 300 Privilege St apt 208 Woonsocket RI

                      I want to cancel reason why is because you refuse to change my phone number when I made an attempt to make an update on it and 2 when I couldn't find the card you had to go and charge me 5 dollrs for a new one I don't think so bye!
                      PayPal customer support has been notified about the posted complaint.
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                        B
                        br_nujam
                        from Delhi, Delhi
                        Nov 17, 2022
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                        Address: New Delhi, Delhi

                        I tried to purchase a subscription o[censored]World through Paypal; this was attempted using my State Bank of India debit card, which was successfully enabled for international transactions.
                        This purchase was attempted twice on 17th November, 2022 between 11:30 and 11:45 AM.
                        PayPal customer support has been notified about the posted complaint.
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                          rn1133
                          Oct 14, 2022
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                          Address: 2B1,Second Floor,IL&FS Financial Centre, Plot C-22 G-Block, Bandra Kurla Complex, Bandra (East) Mumbai Bandra Suburban MH 400051 IN.

                          I have been a paypal user from last 2 years, I never had any issue with them, neither I ever had major disputes over payments, I run various social media accounts and do promotions and my payments were coming from corporations as well and suddenly out of the blue my account is permanently limited.
                          I literally need paypal to help with my college education as I pay my fees using the money I earned from my business. I need my paypal account back.
                          my paypal email was "[protected]@gmail.com" Please help me with this, I'll be very grateful.

                          Please Help
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                            M
                            morphlit
                            Oct 6, 2022
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                            Address: RGA Tech Park, Building-1, 1, Sarjapur - Marathahalli Rd, Carmelaram, Hadosiddapura, Chikkakannalli, Varthur, Karnataka 560035, India

                            A case (case ID: PP-R-SVU[protected] was raised against me for a refund of 1797$ on 24 Oct 2021 by paradyme investments ([protected]@paradymeinvestments.com) for a project that they decided to terminate and PayPal kept the entire amount in its wallet until the case was resolved. After to and fro discussion and PayPal acting as a mediator to resolve the dispute closed the case on 2 Nov 2021 in my favour and gave a timeline of 60 days for the refund to be credited back into my account.
                            But suddenly after 60 days of waiting period, PayPal says that they won't be able to refund me the money as it has been closed in the favour of paradyme investments. Now it's been almost a year since PayPal is not responding to my complaints and have terminated my Paypal account.
                            PayPal customer support has been notified about the posted complaint.
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                              S
                              Son123$
                              from Salem, Tamil Nadu
                              Oct 3, 2022
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                              Address: 5/206 perumal Kovil Theru kottamettupatty

                              At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that's inconsistent with our User Agreement and therefore can no longer offer you PayPal services.

                              Any bank or card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive payments. Funds in your balance will be held for 180 days, after which we’ll send you an email with instructions about withdrawing your funds.
                              PayPal customer support has been notified about the posted complaint.
                              Oct 03, 2022
                              Updated by Son123$
                              please limitations problem solution
                              Oct 03, 2022
                              Updated by Son123$
                              There’s a problem with your account. Please go to the resolution center so we can help you resolve this quickly. Paypal

                              Oct 03, 2022
                              Updated by Son123$
                              Please add bank account my paypal account problem solution
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                                H
                                Hartesh Kumar
                                Sep 20, 2022
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                                Address: Futura IT Park, 334, Elcot Sez, Rajiv Gandhi Salai, Chennai, Tamil Nadu 600119

                                Hi,
                                This is Hartesh Kumar. I have a paypal account.
                                Mail ID: [protected]@gmail.com

                                Recently my Paypal Account Is limited permanently without any proper reason.
                                So I need help to know which policy did I break and by what method I can resolve this limitaion from my account!

                                I do freelancing works in which I create 3d models for products, gaming assets for clients.

                                My paypal account got permanently limited without any reason provided for it on September 18, 2022. The payment I got from my Client was on hold because paypal is asking for documents proof for service.
                                I followed the process as per their instructions I uploaded the mail screenshot in which I sent the 3d models files to client on his mail address and also uploaded the my national identity card proof( adhar card).
                                Then I recieved a mail from Paypal that they are reviewing my documents.
                                And after few minutes they are telling me that they are limiting my account permanently.
                                I was totally shocked why they did this they even did not tell the proper reason for this.
                                I tried many times to contact paypal customer service neither they are replying on message nor they are recieving calls.

                                I am from India and My client is from Romania and he is fully satisfied by my freelancing service and has no issue He is in touch with me on Discord.
                                Client mail ID: [protected]@gmail.com
                                I haven't received any claims in my paypal since I created it.
                                So Its obvious I am legit here.

                                If you need more proofs of transactions, to chats to all other things I am ready to provide everything.
                                BUT BANNING/Limiting my paypal account without any proper reason is not a good thing to do.
                                And the customer care service is so poor.

                                Please help me solve this problem. I am a legit person. And banning/limiting my account without any proper proof or reason, wont be good enough. I am ready to Go to court If needed.
                                Please don't treat me as a Bad person here.

                                Please recheck your decision. And if you need more proofs or anything such. Just let me know. I am always ready to provide proofs.
                                But please reconsider your decision and remove this limitation from my PayPal account.

                                Hartesh
                                +1 photos
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                                  Davinderpalsingh500
                                  from Amritsar, Punjab
                                  Sep 10, 2022
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                                  Hi,
                                  I worked for an international party and delivered work on time for which I got $110. Then I submitted my next work for $85 and waited for payment. However, the party then asked to refund $132.38 because they think my work was not good. And did not pay me the next $85. Later the pay said that they will use my work some other way, but never made the payment for $85. However, PayPal continues to charge me with -$110 as refund status. I have given proofs of email from the party and yet its been two weeks and nothing has been done. That is a completely negative attitude towards us when people believe that western people are always correct and Indians are wrong. I think such people need to realize that Indians are at the top CEO positions of today's business world. My work is genuine, plagiarism free and completely relevant and yet if any issue rises than the middle party such as PayPal India should be fair with both sides and depend upon proofs rather than keeping ahead their irrational and mentally sick conventional thoughts ahead.
                                  Regards,
                                  Davinderpal Singh
                                  ([protected]@gmail.com)
                                  PayPal customer support has been notified about the posted complaint.
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                                    D
                                    Davinderpalsingh500
                                    from Amritsar, Punjab
                                    Sep 10, 2022
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                                    Hi,
                                    I worked for an international party and delivered work on time for which I got $110. Then I submitted my next work for $85 and waited for payment. However, the party then asked to refund $110 because they think my work was not good. And did not pay me the next $85. Later the pay said that they will use my work some other way, but never made the payment for $85. However, PayPal continues to charge me with -$110 as refund status. I have given proofs of email from the party and yet its been two weeks and nothing has been done. That is a completely negative attitude towards us when people believe that western people are always correct and Indians are wrong. I think such people need to realize that Indians are at the top CEO positions of today's business world. My work is genuine, plagiarism free and completely relevant and yet if any issue rises than the middle party such as PayPal India should be fair with both sides and depend upon proofs rather than keeping ahead their irrational and mentally sick conventional thoughts ahead.
                                    Regards,
                                    Davinderpal Singh
                                    ([protected]@gmail.com)
                                    PayPal customer support has been notified about the posted complaint.
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                                      V
                                      Vishwjeet kumar 2003
                                      Sep 7, 2022
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                                      Address: Kobil islampur Bihar,

                                      I sale toys online using Shopify with paypal as a payment gateway but today paypal has told me that my buisness involves high level of risk and they are limiting my account permanently.i want to know what is the risk in selling toys or I have violated any laws or I am involved in any fraudulent activities.i want to restore my account and continue to do my buisness
                                      PayPal customer support has been notified about the posted complaint.
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