Coindcx (neblio Technologies Pvt Ltd) — Deposit problem

I Transferred INR.9800 to my coin dcx wallet on May 11th 2022, the amount was deducted from my bank account however it’ was not added to coin dcx wallet. It’s been 1 day now, the money is still not reflecting in coin dcx wallet nor it has been refunded back to my bank account.
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Hi i deposit two amount on yesterday INR 99000 / INR 750, and i am mail back to back but know one respond on its.

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