Coindcx — Regarding refund

Website:coindcx.com

I had transferred INR 1500 on 28 May, 2022 to CoinDCX account using bank transfer. The money was instantly deducted from my bank account and credited to the beneficiary account. It’s been more than 14 days and I still do not see the amount reflecting in my CoinDCX account wallet or refunded back to my bank account. There is no customer support and only automated bot interactions on the app. I have raised tickets plenty of times but no proper response.
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