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Coindcx Complaints & Reviews

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NKDua
Apr 28, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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coin dcx member 44412892068 (narinder dua 2310)

Not withdraw of Payment against Coin DCX [protected] for Rs. 8, 58, 637/- from 22.04.2024 and my account is also blocked... Pl chek and withdraw my payment asap....
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mrityunjay.pibm
from Pune, Maharashtra
Nov 4, 2023
Nov 8, 2023
This thread was updated on Nov 8, 2023
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Portfolio dashboard not working since 11days

Dear Sumit sir,

This response is not expected on 11th day of my repeated complain via support services of your coindcx app;

Following are my concern:

1. Why it is delaying,

2. Is this reply from your team on 11th day of my complain is expected???? That your team have forwarded this complain to concerned department and your team have not received any responses from that team.br...
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Sophie342
May 10, 2023
Apr 25, 2024
This thread was updated on Apr 25, 2024
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Unable to Withdraw

For the past weeks, I have been trying to withdraw my money but it kept writing errors, I advise everyone not to put their money on this site and if you have your money stalked with you can as well reach out. If not for Glowbancircuit Tech i checked on google.. They were the ones who assisted me to get my funds back....
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pravin1124
from Nellore, Andhra Pradesh
Mar 12, 2023
Jul 30, 2025
This thread was updated on Jul 30, 2025
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CoinDCX not refunding INR 2,00,000

Website: coindcx.com

Case 4068568 and 4063470 - Refund of INR 2 lakhs need to be sent by Coin dcx to my alternate ICICI account as primary bank has limits.

Niyo Dcb my primary bank registered with Coin dcx has already given their consent (attached).

Coin DCX not refunding my INR 2, 00, 000 to my alternate ICICI bank account inspite of providing consent from primary bank (Niyo DCB) and Cancelled cheque of alternate bank account,...
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Al Basti
Jun 12, 2022
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Website: coindcx.com

I had transferred INR 1500 on 28 May, 2022 to CoinDCX account using bank transfer. The money was instantly deducted from my bank account and credited to the beneficiary account. It’s been more than 14 days and I still do not see the amount reflecting in my CoinDCX account wallet or refunded back to my bank account. There is no customer support and only automated bot interactions on the app. I have raised tickets plenty of times but no proper response.
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    Asheesh.km1992
    May 19, 2022
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    I had transferred INR 2000 on 11th May, 2022 to CoinDCX account using bank transfer. The money was instantly deducted from my bank account and credited to the beneficiary account. It’s been more than 8 days and I still do not see the amount reflecting in my CoinDCX account wallet or refunded back to my bank account. There is no customer support and only automated bot interactions on the app. I have raised tickets plenty of times but no proper response.
    +2 photos
    Hi Asheesh, we regret the inconvenience caused. Kindly 'Submit a Request' mentioning the details of your issue at https://support.coindcx.com/hc/en-gb/requests/new, so our team will get it resolved for you at the earliest.
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      Alakesh100
      from Guwahati, Assam
      May 14, 2022
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      Address: Mumbai
      Website: coindcx.com

      Hello there. I hope everyone is doing well. I deposited an amount of money using Easy Bank Transfer option on CoinDCX which was successful. But sadly its been more than 24hours its not reflecting in my wallet till now. If I cannot invest in the right time, what's the use o[censored]sing this exchange platform? So please if possible help me out and others who has the same issue of transferring money and not getting in wallet in the time of need.
      Thank you.
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        Pragatijoshi78
        from Pune, Maharashtra
        May 14, 2022
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        My money Rs 5000 is debited from my savings account on 12th May .it's a UPI method bank transfer from Gpay on NeblioTechnologies pvt ltd account. Raised 6 tickets it says agent will call in 6hrs but no communication at all .no calls or email.sent email 3 time with screenshot. No response. It says money rejected after 24hrs on coin dcx .but money debited and transaction is completed and successful on GPay.its more the 48hrs I have not received money in coindcx wallet and no refund also .checked bank statement also..it is not returned..there is no agent over the chat also.its a machine who gives questions and responses. They have no customer service contact number.where I can speak with someone. Pls help to get my money return..kindly do the needful. I will be very thankful to you...[protected]@gmail.com.
        [protected].
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          James_John99
          May 12, 2022
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          Website: CoinDCX.com

          I deposited 1000 rupees to CoinDCX app on 11.05.2022 at 11.24AM. They claim to add money within 2 hours and it's been over 36 hours. And amount is not yet credited. I have provided them with bank statement and Reference number countless times and yet they have not replied or called me back. And they don't even have any customer service number. They're dealing with money of millions of customers and yet they can't even open a customer support centre. No chat option for Deposit or Withdrawal section also. New customers stay away from this CoinDCX app.
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            Mrityunjoy bose09
            from Bhubaneswar, Odisha
            Apr 14, 2022
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            Website: coindcx.com

            I Mrityunjoy Bose transferred an amount of Rs.4300 To CoinDcx by IMPS through the registered Bank account on 14/04/2022.As the amount is transferred successfully to the Coindcx account but it is not reflecting in the INR Wallet and also no response has been given from Coindcx.Please refund my Money as soon as possible.
            Name-Mrityunjoy Bose
            Registered Number-[protected]
            Alternative Number-[protected]
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              Kapil Rohilla
              from Delhi, Delhi
              Mar 25, 2022
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              Website: Coindcx.com

              Sir,
              I withdraw my money 12 January 2022 but amount not credit in my account.i help for coustomer support coindcx.i escalate my issue 7 times I send my bank statement agents call me send bank statement refund your amount but day by day delay for response and after few days he msg on mail your amount successfully sent provide reference no[protected].i visit in my bank brach share this reffrence no he track payment bank says there no amount credit in your account. After that I contact on Coindcx I told the conversation with the bank.Then he said, talk to your bank itself, no one is replying from the company's side.
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                Vishal tiwari12
                from Ludhiana, Punjab
                Feb 27, 2022
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                I have made a withdrawal from an app named coindcx. They promise to make payment within 24 hours but it's been 3 days since I have requested the withdrawal the customer support just give me an excuse saying we have sent the matter to internal stuff whenever I ask about my money. I need my funds back
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                  coindcxmarketing
                  from Mumbai, Maharashtra
                  Jan 31, 2022
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                  We would like to revise the Username from CoinDCXmarketing to CoinDCX Care. Please do the needful as earliest as following.
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                    V
                    Vickybhosri
                    Jan 31, 2022
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                    They lotted my money
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                      chalama reddy
                      Jan 21, 2022
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                      Hi sir good afternoon sir I chalamareddy I made one transaction on 1 st jan 2022 by adding funds to coindcx wallet during this process the transaction is declined by mobiki i mailed to coindcx team but they are replied evry time we are working on still not resolve it is almost 21 days completed still not resolve issue please raise complaint in this
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                        Anto98
                        Jan 19, 2022
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                        Address: Mumbai maharashtra india
                        Website: Coindcx.com

                        I make investments on coindcx app since a year now . I had invested in a coin named FANTOM TOKEN (FTM) ..I have total of 8 FTM token . But when im trying to sell it …it only shows 7 FTM token.
                        I have bought this coin at an average price of 208.24 and the invested amount is 1666.78 rupees so as of now when the price got hiked i was trying to withdraw my money including the profit . But it only show 7 FTM token . This is really pathetic situation my money is being abducted by these people . I mailed them the issue for help and they are sending me unrelated emails to my enquiries ! They are not even taking time to hear from my side …sending some unrelated stuff and sending a mail saying that the issue has been solved
                        But still im not able access my missing 1 FTM token …without it i cant withdraw my money because i will be in loss .
                        This is a serious matter …being such a famous platform taking millions of peoples trust they shouldn’t be doing this to the people who made them popular .
                        Im adding pictures of the FANTOM token before and after im trying to sell for reference
                        Please help me resolve this issue and help me get back the money which i deserve .
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                          chalama reddy
                          Jan 16, 2022
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                          Resolved

                          The amount can not refunded in either of coindcx wallet or in bank

                          Hi sir I made one transaction that is on jan 1 I was trying to add money to coindcx wallet the amount deducted from my account and not credited to my wallet also so as a result of that I mailed to coindcx helpers they gave me response that the transaction was declined by mobiki which is patner of coindcx the amount will be refunded to your account with in 7- 10 working day I waited upto jan 15 which is eleventh day of working days of bank...
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                          Pareshsshah
                          from ahmedabad, Gujarat
                          Jan 12, 2022
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                          I am Paresh shah

                          I have deposited 30000 by netbanking in my CoinDCX account on 6th Jan 2022, despite of raising many tickets things not resolved yet .
                          Jan 13, 2022
                          Complaint marked as Resolved 
                          Funds received in my account just now. (13/01/2022 - 03.31 PM )
                          Paresh shat I do facing same prblm please guide me what I want to do to get amount please dontmine if want to help mail to me [protected]@gmail.com
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                            siva9683 d
                            from Sathupalli, Telangana
                            Jan 10, 2022
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                            Address: Mumbai

                            Yesterday night marsh(Unmarshal coin) price 32rupees suddenly morning going price 8000rupees only coin Dcx pro lot of time price is going down and up I don't know about this glitch I am investing 1lakh rupees on 61/- rupees rate I found 1642coins now this coin is going yesterday rate now 50% loss so this only coindcx pro app problem so I am send mails also but no one responding now please take action on coindcx pro
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                              wedielo
                              Jan 6, 2022
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                              Hello
                              Today 6 January I have deposited 40067.28 rupees through mobikwik upi .The money got deducted from my account but coindcx declined rejected the transaction. And I haven't got refund yet.
                              Please help.
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                                Website: WWW.COINDCX.COM

                                I have deposited 40064 rupees to coindcx through mobikwik upi and the amount successfully deducted from my account. But the amount is not credited to my account....
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                                SOURABH CHOURSIYA
                                Dec 28, 2021
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                                Address: Mumbai ,Maharashtra
                                Website: support.coindcx.com/support/home

                                I had done UPI TRANSACTION ON 10DEC RS 4500/- MONEY was debited from my account but not credited in my coindcx wallet. trans.. was in underprocess nd got rejected by coindcx from that day too till now I'm waiting for my refund amount. I tried to mai /call customer support too many times . Please kindly look into the matter and resolve my problem and return my money back to may account . I want my transaction back into my wallet

                                I filed complain everywhere like coindcx customer support, kotak mahindra bank, kotak customer support, kotak bank, Twitter, phonpe
                                I didn't received satisfactory response from everyone they all said to me that they'll inform me and resolve my issue

                                Mu coindcx ticket number
                                My ticket number is 1920642, 1920613, 1891860, 1887917
                                I raised many tickets but I didn't received any satisfactry answers
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                                  yashwanth samala
                                  from Hyderabad, Andhra Pradesh
                                  Dec 26, 2021
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                                  My money debited from mobikwik but not deposited in coindcx since 24 hrs
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                                    bhaskarsingh97
                                    Dec 26, 2021
                                    Resolved
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                                    Resolved

                                    Money got deducted but not credited

                                    Money has been debited from my account on 8th Dec but that money has not been reflected in CoinDCX inr wallet and the CoinDCX wallet shows your transaction has been rejected.
                                    Then I raised a ticket regarding my refund which I paid through UPI. They said it will get credited within 7-10 days. But it's the 18th day and still I didn't get my money back....
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                                    Vamsi Oleti
                                    from VIJAYAWADA, Andhra Pradesh
                                    Dec 25, 2021
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                                    I have done two withdraw transactions by using CoinDcx, but amount has not been reflected in CoinDcx, when i raised an issue through mail, they are asking the source hash, when i checked source side amounts has already deducted in the source side, I'm attaching screen shots of the transactions here, the details about transactions are given below,
                                    1st Deposited date : 18/12/2021, amount is $55 at 20:37,
                                    2nd Deposited date : 25/12/2021 amount is $59 at 10:48 am.,
                                    Thanks & regards,
                                    Vamsi Mohan Oleti.
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                                      Shantanu Nath
                                      Dec 25, 2021
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                                      Website: Coindcx

                                      Money deducted from my bank account but not credited in my coindcx wallet.. Please return my money
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                                        Shantanu Nath
                                        Dec 25, 2021
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                                        Website: Coindcx and Mobikwik wallet

                                        Money deducted from my bank account through Mobikwik wallet but not credited in my coindcx wallet. Please return my money
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                                          tanujit21
                                          from Shyamnagar, West Bengal
                                          Dec 18, 2021
                                          Resolved
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                                          Resolved

                                          7 days over. CoinDCX is not refunding my amount 1002/-. Please, solve my issue as soon as possible. Details are given.
                                          +3 photos
                                          Dec 30, 2021
                                          Complaint marked as Resolved 
                                          Finally, I have got my amount refunded in my bank a/c today.
                                          Sir,
                                          I withdraw my money amount-17809rs 12 January 2022 but amount not credit in my account.i help for coustomer support coindcx.i escalate my issue 7 times I send my bank statement agents call me send bank statement refund your amount but day by day delay for response and after few days he msg on mail your amount successfully sent provide reference no[protected].i visit in my bank brach share this reffrence no he track payment bank says there no amount credit in your account. After that I contact on Coindcx I told the conversation with the bank.Then he said, talk to your bank itself, no one is replying from the company's side.
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                                            Kiran Kumaar gundala
                                            from Vijayawada, Andhra Pradesh
                                            Dec 15, 2021
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                                            Deposited amount 30000 rejected but not received inspite of so many complaint no response from coindcx please help me submitting with proof
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                                              swapan21
                                              Dec 15, 2021
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                                              Website: coindcx.com

                                              I make INR Deposit on CoinDCX by UPI method. My money has been deducted from my bank account. But my Deposit is Rejected on CoinDCX. It's been 7 days but I haven't got my money back in my bank account.
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