Coindelta — lost 9 lacs - buggy exchange - no response from support

V

venkatbtc

Address:	500090
Website:	coindelta.com

I sold 5876.89 xrp to exchange for btc
Xrp was at rs. 198 while btc was at 12.25 lacs
And what i received after the exchange is 0.2358 btc.
Not sure on what basis the exchange had happened.

Considering the value of xrp @ 198 = 11, 63, 624
Btc for 1163448 when btc price at 12.25 would be 0.94989 btc but was only delivered 0.2358
Some 0.7131 btc has been missed all together which amounts to inr 8, 73, 547

There is no customer care contact number, only way is to reach through email or through their web complaint mail, none of them would respond.

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Comments

S

shubham.yadav

from Mumbai, Maharashtra

Please join our telegram group at https://t.me/coindelta. There you can contact one of our admins. Admins will get your issue resolved on priority.

We receive thousands of email everyday so it may take upto 7 days to respond through email. Please cooperate with us.

Thank You

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J

Jkdamachya

from Hyderabad, Telangana

Transferred my cryptocurrency 17.5 nos of xrp (Ripples) from poloniex to my coindelta ripple address yesterday days . The transaction was succesful to coindelta company but they didnt deposited it to my wallet. I gave them the proof also the transaction report, screenshot of succesful transacttion

. Please help me

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