Compare Dth.com — Shoes not received after payment from compare dth

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Website:	CompareDth

Have purchased one dish tv on 08-Dec.-2015.The offer of sports shoes was offered with the purchase of the dish, I availed it and paid the shipment cost (Rs. 199/-) through my net banking 08-Dec.-2015. I Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, Could I expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which I will have no other option but to file an official complaint with consumer court. The following information I gave for as approve. Merchant Reference Number : CDT-SHOE-[protected] EBS Payment ID : 45617610 Payment Mode : State Bank of India Netbanking Amount : 199.00 Customer Name : PC SHANDIL Customer Email : Status : SUCCESS S.No Product Price Qty. Subtotal 1 DISH TV HD PLUS RECORDER 7 MONTH FREE WITH SHOES VOUCHER 3799.00 1 3799.00 Vendor Details: Name: Vserve Email: [protected]@comparedth.com, [protected]@comparedth.com Phone: [protected] AM to 6 PM Monday to Saturday ) Address: 27/2, LIC Colony wali road, Jhimil Industrial Area, Dilshad Garden, Delhi -110095. Order Details: Order ID: CDT[protected] Order Date/Time: [protected]:44:58 Order Status: Pending Payment Status: Paid Txn.ID: [protected] Payment ID: 45607691 Grand Total: Rs.3799.00 Thank You for using CompareDTH