Compare DTH / Vserve Ecommerce Sales & Service Customer Care
Vserve Ecommerce Sales & Service Pvt. Ltd.
Customer satisfaction rating: 8%
Submit a Complaint
662
COMPLAINTS

Compare DTH / Vserve Ecommerce Sales & Service Customer Care

Vserve Ecommerce Sales & Service Pvt. Ltd.

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Address
27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden
Delhi
New Delhi District
Delhi
India - 110095

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
197
down
133
+91 11 4569 3517  [Complaints]
up
241
down
210

Additional info
Customer satisfaction rating
8%
Complaints
662
Pending
0
Resolved
56
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Compare DTH / Vserve Ecommerce Sales & Service related photos (154)

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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Compare Dth / Vserve Ecommerce Sales & Service — invoice & warranty card not received

 Harkesh Rewaria on Oct 9, 2019
Dear team,

My order id - 108762 & customer id is - [protected].

I inform you that i have installed hd airtel dth on 20/09/2019. But i have not received invoice copy & warranty card.

I have many time called to dth campare office & service engineer but no any response from your side. I request you pls resolve my issue as soon as possible.

Otherwise we will take legal action regarding this matter....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DTH — dth tv connection

 nadig sk on Oct 4, 2019
Dth installation : [protected].
Despite talks over phone to the customer care and even after making complaint about non instalation, finally, sent a sms message to state that "booking is cancelled on customer request" but i did not cancel at all but they said that now cabel voilent area!. No service is possible. As there is no hopes to get dth connection now there is no point waiting for me to indefinately. I there fore now, request you to cancel my booking and refund the deposit paid at the earliest. Order #18734 was placed on june 16, 2019 and is currently booking done. Order details product total...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — shoes not received

 swati123456789 on Sep 25, 2019
Dear complaint team,

I am not received my shoes till time so complaint to you my order date is 19 sep 2019 & i am call manny time your compare dth customer care no [protected] but no buddy clear time explain to me about my shoes

And future service i am not received dth invoice form your side so please provide me asap.

I am requested to you please resolve my issue asap.

Thanks & regards.
Lavkesh srivastava
Mobile:- [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — refund not received. no revert for compare dth

 Nilesh Toraskar on Sep 22, 2019
Hi

I have not received the refund for more than one month. They took my payment online n than said they will not installed due to some problem.

Your order#cdt[protected] on https://www.comparedth.com is successful.

I have been sending mails to them for refund but nor reply.

Request you to pls look into

Regards

Nilesh
[protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — refund according new dth connection

 D. Shukla on Sep 20, 2019
I booked a dth connection on 3rd of sep paying 1699/- via [protected]@paytm. On 5th of sep. L cancelled my order due to some personal reasons but till today i did'nt receive my money. Although i make numbers of call to dth complaint section & forward two complaints on compare dth complaint section but with all efforts i did not get my money back. Pl. Make payment as early as possible...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — my airtel dth invoice and free voucher and one month offer pack

 Ashish somvansi on Sep 19, 2019
I have purchase my airtel dth connection through compare dth online services before two days but i have not received my invoice till now. No one is replying about it. When i am calling to thier customer support, executive received my phone. When i am asking about my invoice, offer pack they are disconnecting my phone. It's fraud to customer. They are cheating to customer. No one is responsible person to deal these issue. I requested to google please don't use their platform for cheating customer for suchtype site. I will go in consumer forum for these issue. Please bann these site...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — shoes

 Harshad Jogyani on Sep 17, 2019
Compare dth merchant reference number is cdt[protected]
Dish tv installation number [protected]
On sunday, 14 august a customer executive of compare dth called me, providing me with information about the dish rv and tata sky offers along with shoes offers. They made me pay 2861 rs on the call at the spot on your site for tata skay tv. Its been more than 2 days now and neither i got any email nor anybody came to give me my new connection or installation. Also there is no information given to me how will i get my shoes. Whenever i call comparedth customer care they either...
Complaint comments  Read comments Complaint category Other

Compare Dth / Vserve Ecommerce Sales & Service — installation problems

 Rajmunda on Sep 12, 2019
Mene mere ghar ke liye dishtv hd+recorder 1080p setupbox order kiya tha jabki mere yhan only hd box 720p ka lga h or koi bhi recording option nhi h.
Or aapki employee ne mujhe 2 coupen 1 shos ka offer diya tha
Coupon to mail pr aaye h but shoos ke liye koi bhi mail nhi aaya h.
Mene inke customer care pr bahut baar cal ki h pr ye kisi ki bhi nhi sunte h...
Complaint comments  Read comments [1]Complaint category Education

Compare Dth / Vserve Ecommerce Sales & Service — fraud company

 Sk Kkk on Sep 10, 2019
Sir, i have purchased one product on 10/09/2019 (Dish tv hd) where there was a free offer (Pair of shoe), paying rs. 3649/- as a shipping charges against above on merchant website : comparedth.com vide ebs payment id :[protected] the payment has been made successfully from my side. Now sir, i have enquired regarding the same to compare dth customer care over phone but no one can give me information about the status of the product. I have gone through the review from various customer that no one has availed the same offer. I expect you would be kind enough to take a necessary step regarding the same....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — I received m3 band is not working and not charging

 Vkj1979 on Sep 10, 2019
Mere airtel dth connection ke sath 199 me m3 band offer tha jo mujhe working condition me nahi mila hai.
M3 band na to on ho raha hai aur na hi charge ho raha aapke complaint Number par call karne par koi call attend nahi karta aur ek bar call attend hone par bhi kuch nahi huaa.
Pls mere m3 band ko replace kar naya m3 band bheje jane ke liye jo process kare.
My mo no
[protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — shoes is not received

 rakeshrakesh raj on Sep 9, 2019
Sir maine ek dth kharida tha jisme hume offer ke tahat shoe milna tha dth mere ghar pe lag gaya offer wala shoe ke liye delivari charge v online paid kar diya 20-25 din ka samay liya gaya but aaj 1 mahina 5 din ho gaya avi tak shoe nai mila complante karne par kaha jata hai 7 se 10 di wait kar lo 2 baar main complante kar chuka hu avi tak nai aaya hai shoe...
Complaint comments  Read comments [1]Complaint category Online Shopping

Compare Dth / Vserve Ecommerce Sales & Service — issue regarding failure to provide new dish tv connection from compare dth site

 Om Maheshwari on Sep 3, 2019
Hi sir,
My compare dth merchant reference number is cdt[protected]
Dish tv installation number [protected]
On sunday, 1 september a customer executive of compare dth called me, providing me with information about the dish rv and tata sky offers along with shoes offers. They made me pay 1550 rs on the call at the spot on your site for dish tv. Its been more than 2 days now and neither i got any email nor anybody came to give me my new connection or installation. Also there is no information given to me how will i get my shoes. Whenever i call comparedth customer care they either...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — I don't receive my set up box

 Yuvraj Singh Rajput on Aug 24, 2019
I am order a set top box yesterday and i am pay the booking amout 599 but the set up box was not received me yesterday i talk your service provider miss devika. And i request you to plz call back me in my no. I talk tje tata sky customer care to this region so he was talk. Me to you don't recieve your set up box so we are remove the dealership of compare dth so plz sir i need my sut up box fast and call me in my ragister mobile number my name is rajendra singh...
Complaint comments  Read comments [3]Complaint category Broadband

Compare Dth / Vserve Ecommerce Sales & Service — cdt-shoe-1551255597 108527304155

 AshishT87469222 on Aug 19, 2019
Hi,

Kindly recheck the cdt-shoe-[protected], ccavenue reference:[protected],
Which i paid the amount on 27/02/2019 13:53:27,
But till now i haven't recieved any information and when i called to customer care the mail has send to me which i attached,
So kindly recheck and confirm me my order where has been struck and when i can get this offer.

Regards,
Ashish tiwari....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — airtel dth

 B k Rawal on Aug 19, 2019
While offering for airtel dth connection operator told that you are eligible for 2 sport shoes being under 100 connections on the day and you have to pay only shipping charges only where is that gift no mail regrading this is sent to my regd email address. My customer id at airtel is [protected] with 2 connection. Pl clarify at the earliest

Regards

B k rawal...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — quality of shoes and size.

 Dharmendra Raiquar on Aug 18, 2019
I had purchase a dishtv connection from compare dth in 1999 they promise me to give free shoes after that they charged 199 for shipping charges of shoe, but when i got that shoe it was so cheap in quality and size was not that which i demanded. From last 30 days coustomer care is not helping me u was jst call them again and again but i didnt get any positive response. Comparedth is a fraud, liar and a cheap company....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — quality of shoes and size issue

 Dharmendra Raiquar on Aug 17, 2019
I had purchase a dish tv connection on 10 june, my connection is of 1999 in which they are promising give me free shoes, i get that shoes on 30 july but its quality is tooo pooor and size is of 7 whereas i demand for size 9.Plzz help me or otherwise take that shoes back to you and i called customer care but they are not giving any response of my complain....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — shoes not received after payment [Resolved]

 DileepKKum on Aug 17, 2019
Have purchased new airtel dth on 20-jul-2019. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my ccavenue on 20-jul-2019. Have made several calls but there has been no response from your end till date regarding time of delivery, i have left no option but to file an official complaint with consumer court....
Complaint comments  Read comments Complaint category Online Shopping

Compare Dth / Vserve Ecommerce Sales & Service — compare dth shoes & watch not received after payment

 Amit Sharma Haritash on Aug 16, 2019
I have purchased tata sky dth connection from compare dth. Made full payment for same.
On making full payment i was to get shoes vouchers + cutomer will get m3 watch (Helath band free) with dth connections.

But i have received shoe voucher only. And when i use this coupon the coupon you is not valid,

Nobody attending given phone. If at all some one attend they donot respond to querry and divert to some one else.

Request to fulfill your offers to have trust for next deal.

There are so may compalints about compare dth.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — tata sky dth connection

 omshirpur on Aug 13, 2019
I have purchased tata sky dth connection from compare dth. Made full payment for same.
On making full payment i was to get shoes vouchers +holiday vouchers - cherry holiday voucher free rs.1000, letscompare.in voucher free rs 1000,

Till date i have not received shoe voucher.
Nobody attending given phone. If at all some one attend they donot respond to querry and divert to some one else.
Request to fulfill your offers to have trust for next deal.

There are so may compalints about compare dth.

Tata sky to look in to matter...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

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