Compare DTH / Vserve Ecommerce Sales & Service Customer Care
Vserve Ecommerce Sales & Service Pvt. Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
588
COMPLAINTS

Compare DTH / Vserve Ecommerce Sales & Service Customer Care

Vserve Ecommerce Sales & Service Pvt. Ltd.

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Address
27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden
Delhi
New Delhi District
Delhi
India - 110095

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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162
down
118
+91 11 4569 3517  [Complaints]
up
187
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183

Additional info
Customer satisfaction rating
9%
Complaints
588
Pending
0
Resolved
52
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Compare DTH / Vserve Ecommerce Sales & Service related photos (130)

Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Compare Dth / Vserve Ecommerce Sales & Service — airtel hd dth connection not yet installed

 rati kant on May 24, 2019
Sir
As per your terms and condition I have booked a Airtel HD dth connection on 23rd May 2019 at about 1130am but till now neither any seller contracted nor dth installed. Accordingly on approached with your complaint officer they assured that your dth will be installed but 28hrs already passed. Solicit instruction please.

Regards... Laxmi...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — refund amount 899

 Sailesh Reddy Kalathuru on May 23, 2019
I had made online payment to https://www.comparedth.com/ as per instructions of the sales executive for an offer of installation and delivery of tata sky hd box on 21st may 2019. However https://www.comparedth.com/ failed to get it installed and delivered to me at my home. I have been trying to reach them out for the last 2 days to refund my money but they are not refunding. Please help me out in refunding my money regards, sailesh [protected]...
Complaint comments  Read comments Complaint category Other

Compare Dth / Vserve Ecommerce Sales & Service — new connection demo problem..

 Pothai Navdurga jagran samiti by Rambabuji on May 23, 2019
I took a new airtel connection on 19th, which has not been installed yet, can i know when my installation will be?
I ordered disth on 9th may 2019 by paying 699 with from comparedth.com. They promised to deliver the priduct within 24 hrs of order but the product is not delivered yet.
I came to know that compare dth is a fraud company. There are only negative reviews of this cimpany. Please give my money back.
I am going to consumer court if my money is refunded.
My registered mobile number on compare dth.com is [protected]...
Complaint comments  Read comments Complaint category Schools

Compare Dth / Vserve Ecommerce Sales & Service — regarding in dth installations

 [email protected] on May 22, 2019
I ordered tataskyhdbox6 month offer on 20th may 2019 by paying 2450 with shoes offer from compare dth.com. They promised to deliver the priduct within 24 hrs of order but the product is not delivered yet.
I came to know that compare dth is a fraud company. There are only negative reviews of this cimpany. Please give my money back.
I am going to consumer court if my money is refunded.
My registered mobile number is [protected]/[protected] on compare dth.com is, i m sending other details..
General information
Ticket id: aee-344-0a8bd
Full name: shimla
E-mail: [email protected]
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — delay for sports shoes - voucher no. ne0043945vi

 dishtv2018 on May 22, 2019
Have purchased one dish tv on 06 dec 2018. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through online transaction on 09 jan 2019 with order merchant reference number : cdt-shoe-[protected] and ebs payment id :[protected]. Have made several calls (But nobody attends) and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post...
Complaint comments  Read comments [1]Complaint category Business & Finances

Compare Dth / Vserve Ecommerce Sales & Service — wrong and does not exist and the product delivered is totally different than one shown in video.

 Venkata Yazali on May 22, 2019
I placed the order after watching video of product on facebook. My order no. Is: qctxsvz765, supplied by smashing commerce pvt ltd, khasra no. 626, behrampur road, sector 71, gurgram 122001.

Product delivered is totally different than one shown in video, link of which is shown below.
https://bestphonemount.in/product/ultimate-phone-holder-cod-7u-inr?utm_source=%5... />
The contact number is wrong and does not exist and the product delivered is totally different than one shown in video.
....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Compare Dth / Vserve Ecommerce Sales & Service — comparedth.com fraud on installation amount

 Nkit007 on May 20, 2019
Hi,

I have made the payment of 899 against the new connection of tata sky hd with 6 month subscription. Executive from tata sky came for installation and asked me to pay remaining amount as informed by the merchant comparedth.com
But tatasky was put on hold as they were telling me to pay total amount of rs. 5000
I tried contacting the comparedth.com for complaint but there call are always on hold.
I expect this is a fraud. It's been two days and no action taken from their team yet.
They assured me by sending the email as well.
But till now issue...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — dish tv new connection [Resolved]

 Pubgy on May 20, 2019
I have booked new dth connection last month 29th April. But this is not installed because cable violen area. I. Have follow up refund last 20.days but I have not. Given any satisfactory answer pls solve my complaint. As soon. As possible I have follow my refund but compare dth team cut my call not provide any satisfactory answer also customer care number is always busy kindly do the attention and solve my complaint as soon as possible....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Comparedth — new connection bought but not installed yet

 RituSin on May 17, 2019
I have bought new connection yesterday for tata sky through comparedth and made full payment for installation and also 6 months recharge through ccavenue. After payment done, sale member told me that they will call for asking the installation date but not called yet and also not receiving my call, not listen to the complaint. I have tried all numbers mentioned on their website, some are out of service and on some when they receive, after listening that i have bought the connection, they disconnect the call, i tried approx 150 times but not getting any solution. I was thinking tata sky is a good...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — tata sky installation

 asheesh srivastava on May 17, 2019
Dear sir
We paid to vserve ecommerce sales and service ([protected]) by phone pay app 14. May.2019.
Transaction id-p1905141808368849565441
There is no confirmation mail & call only receive a sms. Your member says me that he send invoice in mail & installation within 4 to 48 hrs.
Within two days same answer given but no action taken. I calling many time in your costumer care no.
Please help.

Thanks & regards,
Asheesh srivastava
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — airtel dth hd recorder connection

 singh.k786 on May 17, 2019
Dear sir
Today i m booked a new airtel dth hd recorder conection thru your webside i have already paid 699rs thru online your team said me sir today your instalation will be done within 4-6 hours but still nobody come install my connection so sir i need your help kindly arrange a instalation engeener regardibg install my connection asap,
Thanks regards
Connection booked name - mohit
Mobile number-[protected]
Order number-your order#cdt[protected].
Alternet mobile number - [protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — I have not received the dth connection inspire of making the payment through neft

 Shamsambrose on May 17, 2019
I had ordered tata sky dth through compare dth on 15th may and still not received the connection inspite of making the payment through neft. When i call the customer care number they disconnect the call and do not even listen to the complain. I thought that tata sky is a reputed company with the brand image. But they give out their distribution to such third class distributors like compare dth and do not keep a check on distributors....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — dish tv new connection (order#cdt1557300967)

 Anish pj on May 15, 2019
Please be informed that we have placed order on may 8th (Order#cdt[protected]) for dish tv with comparedth and it's been a week installation has not been yet completed. Now with series of follow up too no proper updates on installation. Every day they promise for installation when we call customer care but no response after that. And we are not able to cancel the same order placed as they don't refund the money....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — shoes not received yet now

 lalteshkk on May 13, 2019
Dear, i have purchase new dish tv in feb2019 i have paid connection charges and shoes shipping charges in feb2019 but my shoes is not received yet now. Order# cdt-shoe-[protected] ccavenue reference #[protected] order date 18/03/2019 18:02:49
Billing details customer: kamal kant sharma |[email protected] | [protected] address:h. No. 21 gali no. 1 sanjay colony, arthla, mohan nagar, uttar pradesh, ghaziabad 201007. India
Pay mode: credit card - mastercard bank ref #: lv5889...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Compare Dth / Vserve Ecommerce Sales & Service — no refund received despite of numerous complaints

 Renuka Dhotre on May 13, 2019
I had booked tata sky and did online payment of rs899 they told me there is no line of signal so i cancelled on 8 th april and asked for refund but till date that is 13 may i have not got my refund they only make false statement that it will be done in 24 hrs m tired of calling now they don't even receive call first when use to receive they only use to tell that it will b done within 24 hrs now i feel i shud suggest everyone not to use comparedth sorry to say this...
Complaint comments  Read comments Complaint category Other

Compare Dth / Vserve Ecommerce Sales & Service — paid money for new dth connection on 06 may but no response

 Dr.Rakesh Trikha on May 8, 2019
Have made a booking for tata sky dth connection through above company.
They asked to pay 1790 odd rupees online for booking, which i made online.
Company confirmed they have received the payment and technician will visit within 4 to 24 hours.
Till date no one has visited, have asked for refund and send numerous mails, but of no use.
Their call center people disconnect the phone whenever i have called them for refund.
The government says we will make bhratchar mukt bharat, how do i belive when companies are befooling customers like this??
Have made them payments...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — paid money for new dth connection yester that is on 06 may but no response

 DrRakesh Trikha on May 7, 2019
Have paid the money through patm yesterday for new tata sky dth tv connection.
Got your message also on my registered mobile [protected], technician will visit within 4 to 24 hours.
But have to still get a feed back.
Is this the way to cheat people???
writing to consumer forum also.
Will request comparedth.com to refund my money at the arlies.
please confirm and acknowledge
Dr.Rakesh Trikha...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — payment of rs. 899 done for tata sky dth but installation not done yet.

 PrakashVerma on May 1, 2019
I have made the payment on for rs. 899 on
https://www.comparedth.com/online-pay.php
For tata sky hd setup box.
They confirmed that the installtion will be done within 24 hours. But i haven’t received the installation details nor they are reciving my calls.
They have provided helpline number too which is never reachable.
Please help me to get the installation done or get the refund.

I haven’t received the installation yet.

Order no: cdt[protected]
Payment id:[protected]

Please help. This is a fraud site....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — refund against non installation of dth connection

 Sachin Gosrani on Apr 30, 2019
Request for refund for non installation of DTH connection mail dated 21.04.2019 has been done. I was assured to get back my refund in 5 to 7 working days. But yet the refund amount is not recieved till date. I have spoken to the company yet today and they are seeking more 7 to 10 days for refund hereon. Kindly take some stern action against the company as they are misleading the consumers and keep us harassing for our refund. the order and payment details is as follows: Order no CDT[protected] / CC Avenue Refrence #[protected] and Bank ref #[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — refund against cancellation of dth connection

 Sachin Gosrani on Apr 30, 2019
Cancellation of installation against merchant reference no. CDT[protected] vide EBS payment id:[protected] has been placed on 21.04.2019. Yet the refund amount has not been processed. They had assured me to refund the amount in 5 to 7 working days after placing the cancellation request. But yet they are asking to wait for 7 to 10 days more. Action needed urgently....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

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