Compare DTH — Refund of rs 1798/- not received

Address:	New Delhi, Delhi, 110095
Website:	www.comparedth.in

I had booked a new DTH connection through compare DTH on 2 nd december 2015. Then I got a call that I should pay 200/- more for installation . then I cancelled the deal on same day and and taked to sikander and also send an email. After that I was informed that I will get refund within 7 days. 17 days are passed . No refund has been made . meanwhile I have called them daily and also wrote mails several of times but no respond received. On call they said wait it is in process . one of there agent say it is done. Other one say it is in process will take some more days. What do they mean some more days? A year or never. I think this is a fraud company. They are earning interest by holding our money for long. They should be penalise.