Compare DTH — Shoes not delivered after payment

Address:110051

Have purchased one dish tv on 22-Mar-2016.The offer of sports shoes was offered with the purchase of the dish, I availed it and paid the shipment cost (Rs. 199/-) through my cc on 23-Mar-2016. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, Could I expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which I will have no other option but to file an official complaint with consumer court.
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Have purchased one dish tv on 22-Mar-2016.The offer of sports shoes was offered with the purchase of the dish, I availed it and paid the shipment cost (Rs. 199/-) through my cc on 23-Mar-2016. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, Could I expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which I will have no other option but to file an official complaint with consumer court.
I purchased Dish tv from compare dth and I have been assured that I will get the free sports shoes only need to pay 100 rs as shipping charge when I got the mail it was mentioned I need to pay Rs.199 or extra. I tried to call the support team and they cut my call several times
Dear Nitin(Nitin D Suryan ),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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