Compare DTH / Vserve Ecommerce Sales & Service

[Resolved] Compare Dth / Vserve eCommerce Sales & Service — dish tv not installed even after 30 hrs

rns123mktg

Address:

Patna, Patna, Patna, Bihar, 800007

Dear sir,
Yesterday on dated 24.03.2019 I pay an amount of rs 1999 for new Dish TV connection at approx 10:45 am and your customer care person assured that same will be installed within 24 hrs but today date is 25.03.19 and now time is 17.47 pm but still my connection is not installed.
So if my connection is not installed today before 08:00pm then I will go for Cunsumer Case. Below is the payment and order details.

Merchant reference no- CDT[protected]
EBS Payment ID[protected]
Payment MODE- Master Card TP
Amount- 1999
Customer Name- Ram Niwas Singh
Customer email- [protected]@gmail.com
Status- Success.
Mobile no- [protected]

Regards
Ram Niwas Singh
Mobile no- [protected]
Patna.

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Aug 5, 2021

Complaint marked as Resolved

Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.

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Comments

Girijesh Tripathi

Dear sir my number is [protected] today I have paid 1799 for Dish TV they have promise for dish TV & offer give 2000 voucher. after payment nobody response me what I can do how, to possible this is very well organized fraud anybody support me how can i refund my payment through

Girijesh Tripathi's reply, Mar 28, 2019

how to refund my money

DishTV Customer Care's response, Mar 29, 2019

Dear Girijesh,

We are sorry for the experience you had. Please share your mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Apr 6, 2019

Dear Girijesh,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Dear Ram Niwas,

We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Dear Ram Niwas,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV