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Compare Dth / Vserve eCommerce Sales & Service — Money deducted but no product delivery or refund for dish tv box

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:www.comparedth.com

I have still not received my refund, neither the dishtv box. Either process refund or let me know.
I want an immediate action to be taken on this.

Name: arvind kumar rana
Mobile: [protected].

Below are the payment details.

Payment amount : 1899.00 inr

Merchant website : comparedth.com
Date :[protected]:49:38

Merchant reference number : cdt10001
Ebs payment id : 26548021
Payment mode : hdfc bank account
Amount : 1899.00

Customer name : arvind kumar rana
Customer email : [protected]@gmail.com

Status : success

Thanks & regards,
Arvind kumar rana,
Phone: +91-[protected]
+1 photos
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Comments

Dear Arvind Rana1

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply
Dear Arvind Rana1,

Hope you are doing good.

As per our conversation with you on [protected], you had a concern with the installation and our team has guided you regarding the same.
Regards,
Online Team
DishTV
Reply
Thanks for your help so far. However, I am still waiting for the balance recharge of rs. 300 as promised and i made payment for. please help on the same.
Reply
DishTV Customer Care's response, Jan 6, 2017
Dear Arvind43456

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

Regards,
Online Team
DishTV
Dear Arvind43456

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Reply
yes. thanks. late but ok.
Reply

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