West Bengal State Electricity Distribution Company [WBSEDCL] — unwanted huge amount electric bill

Hi All,

I am really surprised after looking electricity bill by West Bengal electricity distribution Company. August, 2018 they provided bill amount 13, 738/- which is quite impossible, we never received such kind of big amount of bill and I am sure there is mistake in their calculation somewhere, I am out of Kolkata from last two years, so there is no usage, my question is how this big amount bill got generated against my name. Please investigate and help me to overcome this situation. Please go though my all past records what was the bill amount every time and justice accordingly. I raised case in WBSDCL portal but they closed it without resolving the issue and keep on sending email to pay bill. But why should I pay a wrong bill with a wrong amount against me.

Here is my details:
Consumer ID:[protected]
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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Comments

The meter has been functioning abruptly for sometime now. The meter has stopped working now. As a result thefuture meter reading will be affected and we will end up paying more. So do the needful and please change the meter as soon as possible.
Sandip Saha's [Complaint's author] reply, Aug 6, 2018
Thanks for your reply, but pls let us know how can I did off this huge bill which I never used, I will apply for new meter but pls don't put a huge bill which is really not used by me. I must gate justice here
Sandip Saha's [Complaint's author] reply, Aug 6, 2018
Today am going to meet Barasat division DM for justice, let see how she reacts, everything will upload here.I am suffering lot with my little daughter in Kolkata without electricity.
Sandip Saha's [Complaint's author] reply, Aug 7, 2018
As discussed with DM have dropped an application to replace faulty meter and recheck wrong bill amount.
Not satisfied with service, however I have paid full 14000/- money to get my electricity back, no justice at all, now my question is why are we suffer like this, does public money have no value?, I request electric office please don't put wrong bill to consumer it's really not good and very tough to pay.

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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