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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Mar 25, 2023
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West Bengal State Electricity Distribution Company [WBSEDCL]
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West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints(1340)

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Address:South 24 Parganas, West Bengal

Almost every night power cut at this summer time. Even today right now power cut for more than 4hours. How can people live like that. We are paying for a uninterrupted service. Once the power is gone at night it will come only next morning. Why this suffering inspite of paying proper bill at proper time???
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    Address:DC-104, Narayantala(West), P.O. Deshbandhunagar, Kolkata 700059

    Consumer no:[protected]
    Name: Durga Rani Ghosh
    Address: DC- 104, Narayantala (West), P.O. Deshbandhunagar, Kolkata 700059
    the current pin code is 712602 which is wrong and should be corrected to 700059
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      Address:NANDAKUMAR,PURBA MEDNIPUR,WEST BENGAL,721648
      Website:www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

      On 6th march i have paid a bill throgh a upi app of 1100 rs bill payment successful through the app bt wbsedcl not reflecting the payment.repayment showing with late payment.please help
      +1 photos
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        Hi
        My credit card account was debited for the amount but after that the payment got failed and i checked it on WBSEDCL portal. The amount is still not refunded back to my credit card. I paid the bill through credit card.

        WBSEDCL consumer id:[protected]
        Billdesk reference number: BD0130630A7AAAK6NUAF
        +3 photos
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          Address:Hadia, Sutahata, Purba Medinipur, Pin 721654, West Bengal.

          My consumer Id is :[protected].
          I have paid electricity bill last 06.03.2023 through Paytm wallet which is sucessfull. But now My local electric office says the payment has not been made and I have to pay again. I showed them Paytm money recive but they didn't want to understand it.
          +1 photos
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            Address:Turzum T.E

            Consumer no[protected].This is second time my meter reading is not done.
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              Address:Turzum T.E

              Consumer no[protected], this is second time my electricity reading is not done.
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                Address:Kolaghat

                Respectively Sir,
                I am sk Aftab Hossain, vill+post - Bhogpur, Dist- Purba Medinipur, West Bengal, pin-721151

                Consumer ID[protected]
                Name - Sk Earshad Ali
                Registered mobile no- [protected]

                Sir, I would like to Inform you that after receiving the bill. I have paid the billing amount of Rs 299.00 Through phonepe application by QR code sccaning procedure and the payment was successful. The...
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                Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through Google pay upi on 29/01/2023 for rs. 581 The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
                UPI transaction ID[protected]
                Google transaction ID CICAgJDI_a6ZNw
                It is requested to kindly look into the matter at the earliest.
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                  Address:Baruipur

                  I have made a transaction ( please refer to the screenshot attached to this complaint) of INR 1086 on 23.01.2023. Though the amount has been deducted from my bank account, till now it's showing as 'failed' transaction on WBSEDCL website. Please update the amount against my consumer number[protected] Biswajit Mazumder) as soon as possible. Thank You.
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                    Address:baigachi Jagadish Pur Hat howrah

                    I have paid Electric bill amount 1196 upi
                    but no payment 28.12.2022.
                    ID[protected] .please refund the money. please
                    airtel thanks upi with bank SBI
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                      Address:Jagadish Pur

                      I have paid Electric bill amount 1196 upi
                      but no payment 28.12.2022.
                      ID[protected] .please refund the money.
                      airtel thanks upi with bank SBI
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                        Address:baigachi Jagadish Pur Hat howrah

                        My Electric bill 1196 amount debited but no payment 28.12.2022.. please help refund the money. .
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                          Address:Consumer Id 201412844 Wbsedcl, Bankura West Bengal
                          Website:[email protected]

                          A payment was made through wbsedcl.[protected]@icici for payment of bill against con Id[protected] on 15/12/2022
                          The auto generated payment receipt is not generated and status still pending
                          Please look into the matter.
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                            I have paid Rs 800 on 2nd November against the monthly bill of November month through upi payment. The payment confirmation is pending on the WBSEDCL side. Please look into the issue and do the needful.

                            Consumer Id :[protected]
                            UTR no. :[protected]
                            Transaction Id : T2211022315403803656876
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              I paid my electricity bill through Vidyut sahayogi app through UPI payment on 5th sep, 2022.Money was deducted but the bill was pending.I contact to our electricity department but they told me that they do nothing for return my money because the bill was pending and not received to their end. so, please check & refund my money as soon as possible.
                              Consumer name-sarat chandra sarkhel
                              Electric office -Cheliyama(purulia)
                              Pin-723146
                              +1 photos
                              Nov 2, 2022
                              Complaint marked as Resolved 
                              Please contact me (phone number -7001596944)
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                                Address:Bc road, vill-kansona(bottala), P. O-mediahat ,P s-gopalnagar ,743262

                                The whole electric wire has been disconnected from the electric pillar by storm long days ago and inspire of giving information it is not resolved.
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                                  Address:Bc road, vill-kansona(bottala), P. O-mediahat ,P s-gopalnagar ,743262

                                  The voltage is fluctuating in our area since today's morning and till the evening it is not resolved inspite of lodging complain for it. Even there is no whisper about the lodged complain.
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                    Address:Nabadwip

                                    Hi I am a coustomer at wbsedcl nabadwip branch . There are some applications for load enhancement request made by mistakenly with the wbsedcl app. I tried to cancel my application by visiting wbsedcl office but they deny to cancel the application and they are telling I have to pay money for load enhancement and I don't want to do load enhancement.
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                                      My residential electricity was disconnected today forcefully with threats. However, there is no written notice/intimidation for the same in my email or by post. The details are -

                                      Customer ID[protected]
                                      Payment due - Rs. 19749

                                      We do pay our bills regularly (which can be verified by our payment history), last dues are skipped by mistake. But, this harassment of the genuine customer is unacceptable, and...
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