[Resolved] Yamaha Motor India — samukh motors in medavakkam chennai. - lost my original aadhar card and misspelled my last mane in the invoice and insurance | |||
Hi, To whom so ever this may reach to... I recently bought a yamaha alpha from samukth motors in medavakkam chennai. The asked me to submit mu original aadhar card for vehicle registration purpose, at the time of delivery on 19th jan 2019 when i asked for my aadhar card, the showroom people said that they have in another file and will return it to me the next day. But when i asked them the next day they very coolly said that they have lost it and asked me to get another copy by myself. Adding to this they have also misspelled my last name on the invoice and as well as the insurance. Today it has been 5 days (24/01/2019) there is no communication from the showroom. When i called them today they said that the insurance company server i dead across the country and they are still waiting foe the server to be up and running. (I wonder how on earth this can happen!!! Is the insurance company in such a bad state that they cannot get their server up and running if its a nationwide issue?) Regards, Frank. Was this information helpful? | |||
Feb 25, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jan 25, 2019 Yamaha Motor India Customer Care's response Dear Frank Gnanapragasam, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
3270
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Inappropriate behaviour towards customers.
Poor service provided.
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 08:00 P.M.
Regards
Team Yamaha