Yamaha Motor India Customer Care
India Yamaha Motor Pvt. Ltd.
Customer satisfaction rating: 58%
Submit a Complaint
1882
COMPLAINTS

Yamaha Motor India Customer Care

India Yamaha Motor Pvt. Ltd.

TwitterFacebookYoutube
Address
Distt. Gautam Budh Nagar
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201306

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
451
down
220

Customer satisfaction rating
58%
Complaints
1882
Pending
378
Resolved
1002
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Yamaha Motor India related photos (266)

Yamaha Motor India Complaints & Reviews

Sort by:

Yamaha Motor India — my bike is pursuing brake problem and since 1 month service centre has not resolved it it's to difficult for me to go service centre again &a

 Himanshu Ag on Aug 18, 2019
My bike is having brake problem and since 1 month it has not been resolved i am from jhansi it's not possible for me to visit service centre again & again if on next visit my problem is not resolved i will sue the company in consumer forum for the charges i have incurred. I have visited 4 times and again and again i get the date from company i request that as soon as possible resolve my problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — smarter card

 Asif srk on Aug 17, 2019
I bought yamaha r15 v3 on 20 june 2018 from aquad yamaha (Kamarhati, kolkata, west bengal, kol-700058). Even after 14 months of buying a new vehicle. I haven't received smart card and bike is in my home from last 14 months. I am recursively contacted aquad yamaha (The dealer), but they giving me a date over date. Presently i'm very disappointed to choose yamaha now because of poor after sales service. Feeling extremely bad after connecting to yamaha and they're simply wasting my time. Please look into this matter or please tell me the procedure to get my money back....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — poor quality service and charging high prices than mrp..

 Anonymous Guy on Aug 14, 2019
Maximum retail price of yamalube engine oil is 320 whereas the company is charging 325/ for the same which is illegal and company can be held liable for compensating customers under various provisions of consumer protection act 1986.
Moreover i bought a saluto it was great before service but after the first service the riding quality deteriorated. Now the bike doesn't pick up frequently when i accelerate suddenly it seems like the engine has stopped plus it gives a backward push to the bike as if brakes are applied. Then suddenly after few seconds it zooms off....
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Yamaha Motor India — very bad customer, service mechanics break the parts and turning it to the customer

 amulcyril on Aug 11, 2019
I had no issues with the speedometer, after service it is not working, and durning delivery itself i immediately informed the mechanic and now they are saying it is not working before the service itself, turning their mistakes towards the customer.
Teflon coating added in the bill and did not polished the bike with tefflon, cheating is going on here...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — no proper response on bike number plate even yamaha fascino was bought a month back

 Suganth kumar on Aug 10, 2019
Hi sir,
I have bought a yamaha fascino from nadhini motors mettupalayam, it’s been a month vehicle was bought and we haven’t got the number plate from them. We are unable to use the vehicle with the free pass provided to use vehicle without number plate. Looking for your prompt response to act upon this and help us getting my vehicle the number plate.

Details:
Showroom name - nadhini motors
Location - mettupalayam (Velanganni stop)
Vehicle reg no: tn 40 s 6556...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — booking amount of yamaha mt 15

 afzal.choudhary on Aug 8, 2019
I had booked a yamaha mt 15 at rishaan motors chinchwad for which i paid rs 5000 as intial booking amount before bike was launched which was fully refundable as told by the representative there on 20th march2019. I cancelled as i wanted white colour. As on 8 august 2019 rishaan motors chinchwad is refunding rs4500 why? In fact they should pay me interest for the delay and hardships caused to me with innumerable followups and visits to their showroom for mere rs5000. Sometimes either their manager is sick or sometimes some madam...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha — ray z battery self start and kick start

 Karthikeyan Kumar on Aug 7, 2019
I have purchased a new yamaha ray z in october 2018. It was just 6 months and the bike was not starting either by self or kickstarter. When gave it for service, they inspected and told battery discharged and they charged the battery at a cost even though it is under warranty. Daily usage is 10 km's. Again the same issue occuring after a month. And they have still not identified the root cause and replaced the spares as it costs huge for them. Pick up/drop facility is also at a cost even it is under warranty. Worst service ever. Both pallikaranai and adyar branch....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — delivery of yamaha r15 v3 dark knight

 Mekh Mohan on Aug 2, 2019
I have booked a bike for me @santhosh motors near sbi varkala trivandrum kerala and have paid the full amount to them on 29/07/2019 and haven't got my bike delivered till 02/8/2019 i have paid ₹171000 full amount and now they are asking ₹3000 more and have to wait till further more days when i am calling at their sales service person they are not at all taking the call....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — regarding my front alloy rim sagged [Resolved]

 David Vinay on Aug 1, 2019
Date of incident : 22 july 2019

Just after my 3rd service on 29th june, my bike front alloy wheel got sagged due to which disc and caliper also rugged.
Its has been 6 month from the purchase of bike. The service center told that the total expenses will charger to 10k. The insurance company told its not having any physical damage so its not covered under policy. They told its manufacturing issue so company will have to repair.
Service center is saying that insurance company will pay and insurance company is saying its company manufacturing issue.
Insurance...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — complain of when vehicle given for service, paid service:443, spare parts cost for each, again cost of fitting separately!? it was not there earlier.

 Gour Pada Bhowmic on Jul 31, 2019
Matali bt road, barrackpore. Very good centre. Yesterday invoice no:02656/19-20 given for paid service with some meter problem for model: ray-z, chesis no:467, parts changes are:starter-1, 172.00+change fee:106, throttle-1, rs. 305.00+change fee:177.00 and throttle-2 rs. 270.00+change fee:271.00 total spare cost: (172+305+270)=747.00 and change fee: (106+177+271)=554. Oo plus paid service charges;443.00 please ensure and justify. Justice. Confirm at my contact no. [protected]. Total bill was rs.2084.00
Vehicle own by my wife soma bhaumik, i am her husband. Pls do needful and give your valuable...
Complaint comments  Read comments Complaint category Unauthorized charges

Yamaha Motor India — my vehicle not properly service. rpm complaint

 Smart Vetri on Jul 29, 2019
Respected sir/mam,
I am vetrivel one of your customers owning yamaha R15 V3 model. I have left my vehicle for service but the complaint i registered wasn't rectified instead they give me reasons without rectifying my faults. The main fault registered was, rpm light wasn't blinking after I took back my vehicle from service center when I asked them regarding this thing they give me irrelevant reasons instead of rectifying the fault. Instead they did not respond me properly. Their service is improper, they aren't doing the service well and are blaming the customers if any complaints are being...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — not satisfied quality of service

 haider.danish1 on Jul 29, 2019
A month ago shiva motors yamaha delhi serviced my bike now i m facing very big problem in the speed of 70 to 80 my bike suddenly stopped and not start after taking some self bike starts and suddenly stops this kind of service yamaha is given to us kindly do needful as soon as possible bad service quality shiva motors yamaha delhi durgapuri poor service quality...
Complaint comments  Read comments [2]Complaint category Products & Services

Yamaha Motor India — charging extra money

 Sassyon Gaming on Jul 28, 2019
I have done my 2 paid yamaha r15s from kamla yamaha lower parel earlier they they told me that you have to pay around 4200 for the service but when i come to pay the bill they have charged 4633 but when u totall all the thing in bill cost is come around 4371 that mean they have taken 262 extra and i also want to y they charged 500 for serviceing if they already charging labour cost from us...
Complaint comments  Read comments [1]Complaint category Tax Services

Yamaha Motor India — yamaha zr street rally edition

 Netra Teron on Jul 26, 2019
Why dealers of different states were taking high charges on ex-showroom price. Yamaha zr street rally edition show room price is around 60 thousand in disc variant. But seems in arunachal pradesh they were charging high enough it's 63500, how that possible?
Take me note as a feedback that please don't charge unnecessarily. It's hurts when giving money for free services.
And i don't understand why talking money for tft which is valid for 1month.
At least don't charge for tft. Unnecessary charges....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — complaint against sri nivash motors, srivilliputtur. [Resolved]

 Paramaguru natarajan on Jul 24, 2019
Kindly inform you that, I purchased a Ray Z scooter dated on 01/July/19 from the dealer Sri Nivash Motors in Srivilliputtur, Tamilnadu. Postal code number is 626125. The dealer promised to do register (RTO) the scooter with in a week. But almost one month finished, still not yet registered the scooter. I paid the full amount of Rs 72000/- ready cash. Every day I am facing too much problem from the traffic Police. Many more time I contact to the dealer and requested them to do clear this issue. But they did not give the right answer every time. This issue not only for me. This issue for all customers...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — complaint against dealer.

 Paramaguru natarajan on Jul 24, 2019
Kindly inform you that, l have purchased YAMAHA RAY Z scooter on 01/July/19 from Sri Nivash Motors at Srivilliputtur, Tamilnadu. Postal code is 626125.
I paid full amount Rs 72000/- ready cash. The dealer promised to me that to do register (RTO) the bike with in a week. But still not yet registered. Almost one month finished. Many more time I contact to the dealer and requested to them to do clear this issue. But they did not give the right answer every time. Same time I am facing too much problems every day from the traffic Police. This issue not only for me. This is for all customers who...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — engine gasket cover gets damage

 Dignesh Khandagale on Jul 24, 2019
Recently I bought a r15 v3 bike in mumbai. Few days ago the engine oil start leaking from the head of engine. Then i complaint it to clear the problem in showroom. They said me that your bike engine magnet gasket cover gets damaged due to some reasons & they also said me your bike engine casing also get a cracked thats why the oil was getting leaked. I have a questioned that within 2 months of new bike how the engine magnet gasket cover gets damage? & casing also gets a crack? How the new bike have an internal issue?...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — dealers are misleading customers

 Skoley999 on Jul 24, 2019
This is to inform that i owned a fascino scooter 12 months ago. It started emitting too much smoke and consuming engine oil. I submitted the scooter to a service centre naming bijoy automobile who are selling bike under the logo and banner of yamaha. They are showing me an unauthenticated bill of rs 4689 as different engine parts. When i complained it to glory enterprise (Auth. Dealer) who actually sold the bike to them, they said that they have no connection with the dealer. But glory enterprise has told me earlier that i can also make service from them.
So, this is my humble request to...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — complaint about accessories

 siva mariappan on Jul 23, 2019
I bought a bike from yamaha showroom, padi.. They told me to give accessories incl crash bar.. It has been more than 4 month's.. They dint given the same..2 days before i met with an accident in which front side of the bike was totally damaged. If they given that crash bar it may prevent from this faral accident.. Im really frustrated.. After selling the bike they wont care about anything.. Very worst management... Very poor customer service.. I regreting now about why i bought this bike from yamaha. Such an irresponsible service.....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — kick related problem

 Shailendri singh on Jul 21, 2019
Ray z - very irritating and very poor service. Parts unavailibility - i purchased part from another shop and i provided.
2nd one is they told me your kick is improper by engine cover and i repaired that from another place and i provided. After that they completed my scooty when i was coming back to home. That stopped on the way. And was same problem. And now not working....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Recently Discussed

(8 minutes ago)
Reliance Digital
whirpool washing machine
(15 minutes ago)
Dishtv
no response from technician even after 5 days
(47 minutes ago)
Ut Enterprise Aurangabad
scamming with people by providing scam data entry jobs
(48 minutes ago)
Star Vijay / Vijay Tv
for stopping radha krishna serial
(48 minutes ago)
Flipkart
representative denied to take exchange product

Featured Complaints