Yamaha Motor India Customer Care
India Yamaha Motor Pvt. Ltd.
Customer satisfaction rating: 42%
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COMPLAINTS

Yamaha Motor India Customer Care

India Yamaha Motor Pvt. Ltd.

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Address
Distt. Gautam Budh Nagar
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201306

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Customer satisfaction rating
42%
Complaints
1429
Pending
446
Resolved
495
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Yamaha Motor India Complaints & Reviews

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Yamaha Motor India — refund and performance

 Shinesnitha on Jan 19, 2018
Did not give my money back and they give a vehicle with many complaints this was a price vehicle and I paid the amountof Rs 45000 as. Finance to my regsister and rest to the company cheerans motors thrusssur I had availed a loan of Rs 30000 from Hdfc BANK for this vehicle gave me a maintance vehicle as well as my money is withthe dealer can YOU help me out or there is no...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — defected spare parts

 Dakshgill on Jan 17, 2018
Since i purchased bike FZ25 i was getting problem of engine oil leak from oil supply pump. I told about that to the SVC he told it appears before first service. Fine, i waited for first service after first service it continued leaking . I visited another SVC for inspection firstly he said its a leak from washer . They ordered washer. But the problem was that there was crack in pipe . I again visited and told them this is the problem . They said we will order product . It will take time as it is a new model from company. Then finally got that part replaced after wasting soo much time. Again the same...
Complaint comments  Read comments [1]Complaint category Products & Services

Yamaha Motor India — self starter not working

 Liginrag Kuningat on Jan 16, 2018
I am writing this email in regards of my brand new yamaha fascino, which has purchased on 27 december and the mileage is 246 km till now. Complaint is ;self starting is not working! I had tried to reach yamaha show room in thalassery (Both sales agent and showroom number) since today afternoon but surprisingly there isn’t answer and no call back either!! Now looking forward your kind assistance to resolve this issue at the earliest possible.

Look forward to hear from you soon.

Regards
Liginrag...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — not working properly after the service

 Keerthitidc on Jan 16, 2018
We gave our yamaha razr vehicle for 5th service, on 30.12.2017, we received our vehicle after service on 30.12.2017. After the service our yamaha rayz r vehicle is not working properly, center became jam and not working, fedameter is not working properly. We brought our new vechile yamaha rayz r on 14.2.2017, it didn't complete one year itself, but the battery became weak, though it charges it dosenot working properly, headlight is weak, self start is not working. So finally we did not satisfy with your service. So kindly solve this problem immediately. Thank you.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — pathetic and worst service by yamaha pearl and bad and irrespectful response from manager of pearl yamaha service centre and staff

 Mahima Kumar d on Jan 15, 2018
Complaint on pearl yamaha service cnetre
I met with an accident on january 28 i gave my bike for servicing in pearl yamaha on that day they checked and said few parts are damaged and it should be replaced, i said okay please start the work.
After 15 days they said service is complete, when i went for a test drive worst service made to my new bike
No brakes not at all working
Same some bad sound from bike
When i asked y this sound and brakes are not working they took my bike and they hit my bike disk plate with a big hammer and they gave for a test drive again....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — the battery of my fascino and the agency incharge's behavior

 NANCY AWASTHI on Jan 9, 2018
We bought a fascino on 12 january 2017 on 21 december 2017 there was some prblm in the vehicle's battery when we took the vehicle to the agency they told us that you'r battery is damaged and a new battey is needed to be put in its place you should now go to the exide agency and complain about the battery damage before the warranty date to them. When we went there the exide manager told that the battery which they have used in you'r vehicle was 6 months old and the battery's expiry date has passed so you should now go to the yamaha agency and complain about it when we went there the dealer was totally...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — scooty rto passing not done, now it's been 4 months

 AparnaMhatre on Jan 9, 2018
Complaint number is IC-34134-F8J7 : This might be 10th time I'm complaining about scooty I bought in septemer. Even after sharing all the possible details, YAMAHA is not able to provide customer A REGISTERED VEHICLE (RTO Passing). Initially I thought it was Showroom owners fault (i.e. Sakshi motors, Nerul, Navi Mumbai), but I was wrong. Even Yamaha couldn't deliver help to customers complaint. Vehicle bought in September 2017 is still not registered by Yamaha and today is 9th January 2018. Now I have to take strict actions against YAMAHA & YAMAHA India. I wasted my money. I'll do everything to get...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — bike servicing charges

 Vishal423 on Jan 8, 2018
Today i went to samrat motors 74/2 ram nagar, kirana mandi, ghaziabad -201001 for servicing a my fzs bike, my bike purchasing date is 5 aug 2016, they done a paid service instead a free service, then i told him that in my service and warrenty book there is one 6th free service aleready avilable and there was written that vaild for 530 days from the date of purchase but they refused to do free service and they charged me a paid service charges i am very disappointed like this behaviour now what can i do, i wish to get my money back as soon as possible otherwise i will get you to court......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — unsatisfied from royal motors jammu

 Şheikh Áamir on Jan 6, 2018
Recently i visited royal yamaha showroom/service centre at jammu. I was having issue in chain kit of my motor cycle, the company told me to replace chain kit and told me to receive the vehicle after 3 hours. When i went for the delivery of my vehicle, i saw that the self of my bike was not working, head light and indicators also were not working, they changed the front disk pads of my vehicle as the pads were ok. But i thought i must replace the front disk pads and asked them to replace the same. But now i m not able to use my front disk properly. They told me that the front disk will work fine...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — chassis broken replacement has been delayed too much and no response

 Venkatramanan200488 on Jan 5, 2018
My vehicle has been given at ia motors salem, chassis replacement has been ordered and still not received the material, response from yamaha has been too worst.
Nearly 15 days my vehicle has been in service centre waiting for chassis.
The chassis hasn't been received by the dealer at service point, also their was no response from the concerned officer.
Please solve me the issues because my job is full of travelling and i need a two wheeler for my marketing job....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — ddi unit

 Ashvani Tyagi on Jan 4, 2018
My name is ashvani tyagi from सादाबाद hathhras mob no. Is [protected] my bike is yamaha fazer 2.0 problem cdi unit my complent all ready yamaha टोलफ्री नंबर regular. 20/11/2017 but till date not risponse pls i m not saetifaid your sirvice pls request for you... Calll me urgently and you saitisefide doing me jandu service h is कंपनी की samgha पैसे chaiye mughe bus...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Yamaha Motor India — battery problem

 Rajan Rana1 on Jan 4, 2018
As i purchased yamaha r15 6 months ago and a serious problem of draining battery arises. I'm unable to start it. The thing is it doesn't pick self and therefore i'm unable to start it. Although i've complained to the nearest agency but instead of repairing they are making excuses. Please i'm requesting you make it ok or replace it. So company should pay attention to my complaint....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — given for service and not getting a proper response to get the bike back from erode supreme yamaha

 Ajay Jr on Jan 3, 2018
It's the first time ever worst service or behaviours given by the supreme yamaha service providers. They have given the estimate time as 05.45, but i didn't get a call back from them. I called them at 06.00pm and then at 06.45pm and then at last 08.00 pm. But only they have informed will call back. But they didn't turned back and called back. It was very very irritating and i have called these many times and didn't get a proper response. Need a very clear explanation from the concerned team and a solution that i have to pay for the service and if this is a kind of service by the service providers...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — disappointed from service

 Rooh on Jan 3, 2018
I am so disappointed from this serving center the name is"yamha showroom and servicing center, lumding, my accident happened 2 month before and i gave my bike at servicing center, after my insurance process they told me we will order the product it will take two months for repair but they didn't not repair and also not giving proper response and service. The behaviour of staff and manager is not good....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — r15s.. product and service issues

 Aravind Cp on Jan 2, 2018
I have purchased a new r15s bike from sun motors in chennai on august 22 2017.. Right from the first day i was facing some problems in bike. The problem was the temperature indicator was on when i have just travelled 5-6 kilometres hardly. I told this problem on my first service. But the very next day i faced the some problem. Then i went to the service centre again and questioned them "why does it occurs again and what have you done in the first service" for this gave me an answer that "sir, we didn't take it serious and we thought it would be corrected by itself", then they changed the coolant...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — yamaha bad service - take action asap

 Gaurav S Rajput on Dec 30, 2017
Dear yamaha,
There has been a lot of trouble while getting my rayz repaired from the service station:
1) spare parts are not available in gwalior. It comes from delhi taking a long time.
2) it took 40 days to repair engine, crank-axel[protected] to[protected]
3) your serviceman (Job card no-0153) are not fully-trained. The rayz wasn't able to get repaired even by 3 serviceman. The service centre then gave rs 300 to other third-party to get repaired.
4) rs 6500 was the cost to get repaired.
5) there is no calling service response from service centre, even...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — rto pending

 Yashaskat on Dec 30, 2017
Respected sir
I am yashwant tanaji askat from mankhurd mumbai.
Sir i was purchase bike (Yamaha fz) from your company dealer sakshi motors located at nerul navi mumbai at month of march 2016... But till date bike is not registered... I was contacted to rto agent and he said me registeration amount including penalty is upto 20000... Sir i have not able to pay this amount. Please help me for bike regeneration.....
Complaint comments  Read comments [1]Complaint category Tax Services

Yamaha Motor India — vehicle

 rishabh mardia on Dec 29, 2017
Respected sir,
We have given our vehicle yamaha fascino for repairing on 08/12/2017 at petal yamaha service station in indore. They repaired the vehicle incompletely and given back us on 12/12/2017. Its our humble request to you to help us. We are facing lots of problem while driving the vehicle. We have visited several times here and requested to repair it fully but no help received
Thanking you
Maaz khan
[protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — fake bills without doing job to bike

 kavilikatta Bharath kumar on Dec 29, 2017
My name k bharath kumar number [protected].. I made a message via facebook but haven't received a response till date and also tried to call you but your helpline number is temporarily out of service. Ok i claimed for insurance for my bike till then my bike is parked in service center. And before leaving i asked manager should i pay for it? He said no.. And also asked should i pay for estimation bill? He said no again and later on when i said i'll take off my bike he said pay for rent and bill and when i asked him means he said you have to pay and take bike and in the payment bill he mentioned for...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — emi creation

 Amar Seth on Dec 29, 2017
Dear sir/ma'am,

This is to let you know that i have bought a yamaha saluto rx on 06/12/17 from m/s mishra automobiles located in varanasi.

I have made the payment through my
Credit card as i was told by the dealer that they will make a emi on it but it has not been made and now when i complained about it to them then they replied that they cannot help me out.

Please let me know whether it could be done from your end or i need to go to the consumer court about it.

The bill is attached to this email. Please go through it and reply...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Recently Discussed

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Yamaha Motor India
refund and performance
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self starter not working
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Yamaha Motor India
defected spare parts
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not working properly after the service
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Yamaha Motor India
charging cost for replacing/repairing faulty parts.

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