Yamaha Motor India Customer Care
India Yamaha Motor Pvt. Ltd.
Customer satisfaction rating: 54%
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1728
COMPLAINTS

Yamaha Motor India Customer Care

India Yamaha Motor Pvt. Ltd.

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Address
Distt. Gautam Budh Nagar
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201306

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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387
down
195

Customer satisfaction rating
54%
Complaints
1728
Pending
398
Resolved
828
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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Yamaha Motor India Complaints & Reviews

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Yamaha Motor India — delaying in rto registration

 nileshwadile on Dec 10, 2018
1) i purchase yamaha fz s bike on 18/10/2018 from shreeniwas yamaha, pooja park, near sai baba mandir rajiv nagar cidco, nashik. But still my bike rto registration not done. Showroom authority said that there is rto dept. Problem for delaying. So i asked in rto office in nashik about my problem. Then they found it that showroom authority not paid there registration fee. That is why my file is pending for passing. When i asked about this matter to the showroom persons then they give me unsatisfied answers.
2) one more thing i notice that why the showroom persons put purchase date in my rto...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — spares issue

 sumukha rao on Dec 8, 2018
Hi dear yamaha team,

I am very sorry to share my worst experience with one of your service centre located at shimoga 'om ganesh motors'.

I have ordered for some spares (Cone set, mask... Etc...) and it's around 1 months over also paid advance of 500 rs. I have not received any calls regarding the spares.

Vehicle : r15 v2.0
Year : 2017

Please make spares available asap...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — yzf-r3 (abs) / front brake jamming issue

 Dennyoj on Dec 7, 2018
As my bike's front brake keep jamming periodically while trying to reduce the speed it completely holds the front brake only by itself until the vehicle stops or again apply it to release the front brake this is highly risks the life of mine while riding at high speed i already complained about this 4months before but they simply serviced the vehicle and returned it to me but now again it is happening so i took a video also about this issue and shown to the dealer's mechanic they accepted the issue but yamaha's so called service engineer doesn't have any idea about that issue and keep trying to...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — worst yamaha dealer (aquad yamaha kolkata)

 akshayaswaroop on Dec 6, 2018
I am a big fan of yamaha automobile and bought yamaha fz25 on 7th october 2018 from aquad yamaha (Kamarhati, kolkata, west bengal, kol-700058). Even after 2 months of buying a new vehicle in cash, i haven't received any documents like insurance, vehicle registration is still pending and bike is in my home from last 2 months. As a result i can't even drive my new bike without vehicle registration in kolkata. I am recursively contacted aquad yamaha (The dealer), but they giving me a date over date. Presently i'm very disappointed to choose yamaha now because of poor after sales service. Feeling extremely...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — front fork leakage problem

 DBphuke on Dec 6, 2018
I have purchase fzs1 mh20eq2270 16 month ago but last couple of day we oil obser leakage on front fork so accordingly company policy we contact to dealer but he denied to cover on warranty. As per manual front fork, rear shocb has 5 year replacement warranty.. So please resolve thia problem on urgent basis..
Also your dealer not manners how to talk customers..in time of purchasing bike dealer are talk very sweet and after buying and found problem he talk badly.
This is not expected from yamaha. Also me talk my friend not buy yamaha bike beacause very warst experience...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — heavy vibration issue and service provider people are not co-coordinating

 Raman Shankrit on Dec 5, 2018
Hi,
Before describing the problem i would say i am in depression because of yamaha motors as they are mentally and economically harassing me.

Now coming to the point, i purchased yamaha fzs-fi version 2.0 on 19th oct 2018. From the first day heavy vibration issue was there. But vibrations will only start at 48kmph in 4th gear and at 58 kmph in 5th gear. After complaining it was said that it will be fixed in first service.
I have done the first service on 19th nov. After service also the problem did not change even 1%. Then it was said that you come on 24th nov, we...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — yamaha r15 version 1

 chaturbhuj1998 on Dec 4, 2018
Respected Sir/Ma'am!

I am Chaturbhuj, from Rajasthan, India. In the month of June 2018, my bike Yamaha R15 Version 1 broke down in Jaipur, Rajasthan, India. I called Yamaha service centre and they transferred my call to Shubhlakshmi Yamaha, Jaipur.
After few day, in the month of June, 2018 only, two guys came from Shubhlakshmi Yamaha and picked my bike from Maharani Farm, Jaipur. They didn't provide me any receipts or else. They asked me to come Shubhlakshmi Yamaha Centre. I went there in the morning and came back in the evening but they didn't pay any attention to my requests....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — worst service ever - defective battery - brand new bike

 shalu padu on Dec 4, 2018
I have got a brand new Ray Z and found the battery is a defective one within one month after purchasing. Applied for battery replacement in warranty to the dealer. Its been 20 days that I didn't receive the battery yet. It's not even 2 months I have used the bike. Whenever I am calling the service desk, the reply I am getting is battery is not from yamaha, so we wont take the responsibility. The shocking thing is the same reply I got from yamaha customer care as well.
My question to yamaha is we are buying the battery along with the bike. We are paying to you for the battery as well. If the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — start problem, kick/self

 ajit gohain on Dec 3, 2018
Dear
Yamaha motor india company mengnment officer,
मेरा बाइक का model है yamaha sz-rr new

में आप लोगो को कोस दिनी पेहेले मेरा बाइक का "yamaha sz rr" carboretor problem का complent क्या था, आप लोगो ने अस्सी तरह से मूझे मेरा बाइक ठीक नही कर दी, इसिलए मेरा बाइक का ओर एक प्रॉब्लम सुरु हो गेया,, हमारा...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — saluto 125 - more expensive. all parts works only a year. after a year need to spend more money.

 Ellapparaj Ellappan on Dec 3, 2018
I bought an yamaha saluto 125 cc last year. I did all the service on time (Before reached the given km). Every time when i give the vehicle to service, they are saying many issues and billing around 1000 rs.in free service period. After an year, i feel the vehicle condition is very poor and i took the vehicle for service. Now they are billing between 4000 to 5000 and saying many part need to replace like chain bracket, break shoes, air filters and some work in fork. When i asked the mechanic he said, the vehicle ran 12, 500 km, after 12, 000 km, need to change all of these parts.
Before...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — fascino - handlebar fitment issue - paint damage

 Balaji5128 on Dec 3, 2018
I bought facino on 14th november 2018 from vardhman yamaha guduvanchery

Vehicle driven only 199.5 km, then i found there us there is no sufficient gap between headlight and body. Because of this issue paint got damaged.

I informed to delar, they told me to check with service center.
Then service center person told not possible to replace the damaged part.
Only we can do repair work. Because its wrongly fitted.

I register complaint in yamaha india, till now one contacted me for this issue.

No vale for customer for after receiving...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — serious issue. I was cheated 45k by yamaha dealer

 karthiibab on Dec 3, 2018
I am a huge fan of you. I owned a fz15 2009 model till last october 2018. I am writing this email because i was cheated by a showroom when i went with a huge dream to buy fz25 to own another machine of yours. He's what happened.

I visited this showroom on sep 2nd and 3rd 2018 (Nadhanii motors yamaha located at ooty - showroom which is not registered yet when i checked with yamaha customer support). The main branch is located at mettupalayam, tamilnadu. I spoke to the manager siva subramaniam regarding the purchase the on road price was 1, 44, 750. I wanted to exchange my fz16 (Which...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — passing of vehicle not done even after one month

 moreavinash73 on Dec 1, 2018
O buied yamaha fz on dt 07.11.2018 from airavat yamaha karad. As i am resident of satara they gold me that they will do crtm passing from karad rto then i have to go to satara rto for passing
Even after 24 days of buying a new vehicle crtm through karad rto still not done any documents like insurance etc are still not given to me. I am tired of calling st yamaha karad. Booking done in the name of akshay avinash more...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Yamaha Motor India — improper servicing

 Pavan Kandrekula on Dec 1, 2018
The authorized service center pearl yamaha kukatpally hyderabad,
They are not maintaining standard servicing.
Engine oil is not genuine and engine sound is not smooth in 300 kms after servicing. Even they don't know how to adjust the breaks. Don't we have other works to visit always for complaints to your service center. We are coming to your service center only for warranty, not for spoiling our vehicles....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — worst dealer

 Parithivazhi on Dec 1, 2018
I booked bike in raj yamaha showroom at velachery branch on 20th nov & i paid full amount for vehicle. They committed to give on 26th nov but still they not handover the bike. They give wrong information in day by day. I'm very disappointment to choose yamaha due to this kind of worst dealer. Feel badly to connecting yamaha. Its affects my personal life also....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — pathetic after sales service

 rituraj140970@gmail.com on Nov 29, 2018
I've been giving my yamaha fascino bike for service center to global yamaha located at near stadium circle in ahmadabad since i purchased it in 2016 and to be very honest my experiene with it has gone only bad to worse. It seems they never fix anything in one go. I always have to come back to tell them about the isssue immedialtey after the servicing and it has happened regularly. This time they went too far. My self start was working properly before servicing and immediately after servicing my self start stopped working properly and when i ent to show them they told me to change the battery and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — arrogant behaviour by spare parts seller, from beeramguda raghavendra yamaha motors.

 surya akki on Nov 28, 2018
Hi Yamaha India,

This is Rajkiran, hereby wanted to share you a story where I encountered a very weird experience with one of your Service centers in Beeramguda, Hyderabad (Raghavendra Yamaha).

I own R15 V1, 38B1 2010 model. I came to Rise Yamaha Showroom which is nearby to me and asked to replace Clutch Plates, Front Disk, One Way clutch, and Self motor, out of which Rise Yamaha has only Front disk with them and asked me for one week of time to get the remaining items. Since it is a too long time, I called Raghavendra Yamaha which is nearer to Rise Yamaha and got...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Yamaha Motor India — yamaha fazer version 2.0 / starter motor issue

 Saravanapradeep20 on Nov 26, 2018
I am working in bosch automotive i had purchased yamaha version 2.0 2 and half year before. I have driven 15200 km till now. I used to service @ correct time. Jst month before i faced chain issue i had replaced total set around 4 k. Now i m facing starting issue. Starter motor is not starting. Motor coil issue. Does this failed within 3 yrs not even came for 20k. Such a bad quality starter motor used. Totally disappointed with a product quality. I choosed this bike only because of quality but now i feeling why i choosen....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — yamaha dealer

 Srivastava01 on Nov 24, 2018
To quality manager,

I had purchased yamaha alpha sooty 1 year back from the sahil yamaha dealer boisar dis - palghar maharashtra, the sooty has run approx 6000 km in 1 year and during 1 year it's speedometer and gear wire has broken. I just want to know that you people used such a bad quality that it gets break in 1 year. I have also attached bill copy for reference. And reply me on lsrivastava52@gmail.com...
Complaint comments  Read comments [1]Complaint category Other

Yamaha Motor India — yamaha fz-s sensor issue

 M ateek khan on Nov 22, 2018
Dear yamaha,
I have purchased a 150cc bike fz-s from ratlam motor on dated 02.11.18, but since 16.11.18 it's giving orange indication of oil. When i contect to delear he just repair relay after some charges. After two days same issue has been repeat after running supped of 70. Plz help to close the same.

Aatik khan
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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