Yamaha Motor India Customer Care
India Yamaha Motor Pvt. Ltd.
Customer satisfaction rating: 52%
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1678
COMPLAINTS

Yamaha Motor India Customer Care

India Yamaha Motor Pvt. Ltd.

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Address
Distt. Gautam Budh Nagar
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201306

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
367
down
189

Customer satisfaction rating
52%
Complaints
1678
Pending
407
Resolved
769
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Yamaha Motor India related photos (230)

Yamaha Motor India Complaints & Reviews

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Yamaha Motor India — rusting issues with my fazer25 and no solution from service cent.

 Aadesh Dhawle on Oct 19, 2018
I have been facing various rusting problem with my bike fazer 25 from 1-2 months of purchase. Various internal parts some nuts bolts have started rusting and the major rusting is on the disk brakes which is very dangerous.After repeatedly complaining the service center they have ignored my issues.The service centers name is Aims yamaha thane.I am providing the details expect you to give me proper solution for the same.
Vehical no:MH 04 JE 8027
Model:fazer25
Contact no:[protected]
Mail id:adidhawle.ad@gmail.com...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — quality of yamaha bikes to indian consumers

 vireshswift on Oct 17, 2018
I own szrr version 2 purchased on 1 jan. 2017 reg no. Hr51bm*. From that date till now it's a piece of #. At 1700km it's meter wire torn out i complaint at service centre they simply asked get the new one it's a common problem in our bikes and u paid labour+ spare. Then again at 3200km it's meter cable worn out again i paid the same now serious night mare come at after service just clocked 64km and the spark plug fused am driving at night around 10 pm and bike won't start i called my friend and he pushed my bike with his bike around 8km at night imagine it. Now more over...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — air leak issue in rear tire of yamaha rzs-fi

 sathyaqa on Oct 16, 2018
I have booked Yamaha RZS-FI at Sri Motors, Kattupakkam, Chennai and got it delivered on 18th February 2018. From the day one I am facing low air pressure problem in the rear tire. Even I have checked for any puncture but there was no puncture reported. Still I am facing the air leak issue in my bike rear tire. This tire was fitted with Tubeless tire. I need the concerned team response to replace the complete Rear Tire along with Rim Assy....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — fascino/ service

 Nidheesh Muralidharan on Oct 13, 2018
Hi sir/madam
My mother in law have a fascino scooter, i have done the service on 09/10/18 at pace motors south nada, kodungallur. And they adjust headlamp position for no reason. I didn't tell them to adjust. Yesterday (12/10/18) headlamp start fidgeting.. And i went to the service center today and ask them how it happens. Nobody knows who repair my fascino even service advisor. Now they told me to change the doom.. It's their fault. So kindly take action to this dealer for doing like this....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — free service but charging high price

 Rajakfz on Oct 13, 2018
I have given my yamaha fz bike for second service at walters yamaha, #33, medavakkam high road, kilpauk, chennai-600 010. They changed engine oil only but i have paid rs.950.00. Explanation also not sufficient and correct. Please confirm why this much money for free service?. Please visit | investigate and take urgent action because many customers are suffering....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha — servicing

 Aldenn Dsouza on Oct 12, 2018
Scooter was given for 2nd service at yamaha service jakkasandra.
Front disk breaks are making bad sound and getting skid. Extremely bad servicing.
Totally dissatisfied.
The executive there asked to ride 15 km to check.
The scooter makes sound just like a old 20 years scooter or a truck... Wherea the scooter is just 3 months old and 1500 kms run.
Kindly suggest what to do?...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — I m complaining about my yamaha r3

 Bhanu Tandon on Oct 11, 2018
To whom it may concern, sir i have bought a yamaha r3 bike 2018 model in april 2018 from royal yamaha motors, jammu and ever since i have bought it, the front shock absorbers of my bike are not performing well, they are giving a weird nose when they go down and come up, i have told this about my dealer and he said when the engineer comes from the company we will tell u and u can tell your complaint to the engineer, and the engineer comes from the company at the date 9/10/2018 and i had got a call frol the dealer and i had gone to the showroom at the above said date and the get my bike checked by...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — pathetic service given by adarsh workshop okhla

 Nkumar01 on Oct 11, 2018
I am purchasing yamaha fz250 since 13/02/2018. Last 1.5 month i have facing so many issues like ignition switch lock loose, brake not working properly, starting problem, noise is coming from engine side & chain set. My vehicle is in workshop for last 15 days they don't have the parts even they never called me and never update he status when my parts received or not i am very much dissatisfied with the services provided by the workshop & specially mr shukla
Kindly give my vehicle today with resolve all the concerns other wise i am sending a legal notice to you.

Regards
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — tanushka motors servicing and after sale

 shafiquransari on Oct 10, 2018
I recently services my yamaha fz25 in tanushka auto baguaihati kolkata.
My bike was giving minor issues and heating problem, the engineer suggested clutch assembly change and replacement of chain sprocket. I also asked him to check and clean my fi system (I thought it was not working properly).
The next day i collected the bike and got back home just to discover that the axel nut was not fasten. I narrowly escaped a near death accident while i was riding at 40 kmph. After contacting the service center they refused to pick up my bike and the reason given was that their is no such service...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — worst service worst dealership

 Sridar Sree on Oct 8, 2018
Got my bike yahama r15 five months before, after second day of purchase, i had a problem with self start, i asked to repair that one in my first service itself, still

That problem was not rectified, and main thing is worst engine performance, it is not able to touch 70 km/hr speed, some unwanted noise are coming out from the engine,

Again i asked to service section to fix it, they didnt fix it till now, very worst service, why i need to get a bike of one and half lakh rupees without self

Satisfaction. I thought they gave a secondon bike to me, because...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha — self start not working

 Kalidoss23 on Oct 6, 2018
Hi sir.. I bought yamaha ray - z on last year (2017).. I have completed only 4 service still now... And though i done last service on past 10days, selfstart and pedalling is not working properly.. I have informed to showroom about this issue.. But still no one is responding...in case of any medical emergency what will we do? Please think about us.. So i request you to take immediate action..
Thank you sir..
Name : kalidoss
No: [protected]
Showroom place : cuddalore...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — service like washing of vehicles

 Akhilash Lillu on Oct 6, 2018
1547 and 48, 55 ward,
Sivaji autos
Deedi buildingkaimanam junction, kaimanam thiruvananthapuram,
695032.

In this service centre provide a bad impression to the customers. Im also one of the person got bad services like washing is not properly done. Its not only my problem. Most of the customers are providing complaints to this service centre. They didnot produce the complaint register book also. So kindly inspect this service centre and make a better service to the customers...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — job frowed

 vijaykumar camey on Oct 5, 2018
In indeed i applied for a job in yamaha after next day i got sms from yamaha one of mr grisha srivastav he told me they changed rs 6000/- for the post of supervisor and same day i got call from mobile no[protected] and told me to deposit amount in one of mr rajat kumar sagar a/c no[protected]& next day they call me to deposit amount one of vipin kumar a/c after deposit amount not any appointments letter i got and he is not pick my call.
Please tell me what can i do can i go to police station i file a completed against yamaha.
Vijaykumar
[protected]...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Yamaha Motor India — yamaha saluto 125cc / starting problem

 Gokul1608 on Oct 2, 2018
I bought a new bike on 23/07/2018, from day one on wards i am facing starting in my bike. I raised compliant and 4 times visited service center also but my issue is not solved. That service people and service manager answers are you must use the choke and kick start everyday or engine idle time is more than 3 hours, why should i use choke everyday. I sent email to yamaha india motor i. E yes@yamaha-motor-india.com, but i got no response from them. I felt very bad about their improper and inefficient customer service. Please look into this issue and close it as soon as possible....
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Yamaha Motor India — debit/credit card payments

 Abhijith rajeev on Oct 2, 2018
Hi,
Last month, i got my bike serviced yamaha service centers in kilipalam, trivandrum, kerala. They billed me an amount around ₹10000/-.

When i chose to pay using my card they said that i will be charged a further 1% processing the payment.

Out of curiosity, i asked why they had to collect an additional charges from my side while making card payments when the government of india is so keen on promoting cashless payments or so called digitalisation. Since the manager wasn't available at the moment, the staff herself told me that the bank would be charging...
Complaint comments  Read comments Complaint category Car Service Centers

Yamaha Motor India — yamaha fz motor bike handle noise

 Nilesh aglave on Oct 1, 2018
During ridding noise occurs from handle when bike goes through potholes and bump road. Also bike handle moment is hard. Still bike has run only 6000 kms only. So bike is in warranty period. And this issue occured.
And such problem i am facing so i am completely dissapointed with quality.
Please resolve this issue.
This issue i am facing from last 4 day....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — about your supervisor of yamaha service centre, najafgarh,new delhi-110043

 Uddeshya Rai on Sep 30, 2018
I gave my r15 v2 black for changing complete back portion (both side tail) when i submit my bike its 10:00 am they said my serial no is 4 and they said to collect bike at 12:00 pm and when i came to collect my bike at 12:30pm my bike is standing there as it is as i left, they are doing service of other bikes and scooties, your supervisor(jitender dahiya) is not doing his job honestly..my kind request to yamaha motors to change the supervisor
Place: najafgarh, new delhi-110043
Date: 30/09/2018...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — vehicle damaged while servicing from cag yamaha coimbatore

 jithinraj kp on Sep 29, 2018
The front mudguard has damaged while changing the fork oil from authorized yamaha service center cag yamaha coimbatore on 20 sept 2018. Eventhough they accepted that this is happend from their side, are not ready to replace the broken part with new one instead offering an old piece. Moreover they are saying the mudguard of fz is very brittle and often brake. What to say...
I have been charged more than 3200 for the service. Attached the bill and images of the bike for your reference....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — product defect

 vishal_269 on Sep 29, 2018
Hello,

I have purchase yamaha fzs in april-2018, at time of purchase right side leg cover (Generally where battery is located) was not properly fit and i had complain at that point of time. Dealer (Planet yamaha maninagar) assured me to fit it properly. Now since last six month has passed but facing same problem. Every time after paying rubber charges of rs 10+gst still that side cover will loose always. After complaning no one is listining

If you guys are not able to provide proper service and proper product, then why your are selling such defective products. Further...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — ill behavior by the staff at the yamaha workshop,erragadda, hyderabad

 pavan asrith on Sep 28, 2018
I K.Pavan Asrith recently on 22/09/18 gave my bike for servicing at Venkatesha motors Yamaha service centre, Erragadda, Hyderabad, Telangana and they haven't washed after servicing saying that the washing motor has broken down and they have given me the commitment that they are going to wash my bike at any time during their working hours.So for that I have taken my bike for washing the very next week on 28/09/18 and they denied that there were many bikes to be washed after waiting for 15 long minutes breaching their commitment.So when I questioned them hardly and shouted at me back very rudely in...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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