Yamaha Motor India Customer Care
India Yamaha Motor Pvt. Ltd.
Customer satisfaction rating: 48%
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1631
COMPLAINTS

Yamaha Motor India Customer Care

India Yamaha Motor Pvt. Ltd.

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Address
Distt. Gautam Budh Nagar
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201306

Customer Care Phone Numbers and Contacts

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325
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167

Customer satisfaction rating
48%
Complaints
1631
Pending
454
Resolved
669
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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Yamaha Motor India Complaints & Reviews

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Yamaha Motor India — bad behaviour with customer

 dheerajkamboj on Jul 19, 2018
Dear Sir,
I am having bike of yamaha motor india model fz, i am always get my bike serviced from adarsh yamaha centre, lado sarai new delhi.
This time i am unable to take my bike for service at their service station due to busy schedule so i thought to change engine oil instead of servicing of my bike so i visited to purchase engine oil for my bike at this adarsh yamaha service centre lado sarai delhi & they are denying to give me engine oil they are saying we don't have engine oil if you bring your bike only then we will give you engine oil else we can't give you engine oil.
This...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — worst servicing and diplicate spare parts

 rakesh4u37 on Jul 19, 2018
Since last three times i have got my bike serviced from yes Yamaha service centre, opposite bhinphore mandir, main road, dhanbad, Jharkhand. However, every time I got worst service and the spare parts I received was duplicate and not in configuration with my bike.
My bike reg no- JH09AC8510
Yamaha fz... version 2
Seeing the kind of service and fraud nature, I request you to address my complaint or I will go to the consumer forum and courts!!!
Worst servicing!!!
Duplicate spare parts attached....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — fascino mileage

 9845542265 on Jul 19, 2018
I would like to bring to your notice that i bought my YAMAHA Fascino Scooter in oct 2017.The PACER YAMAHA showroom staff claimed that the mileage would be around 50 kmps/ltr after the 2nd service and would be around 40 before the 2nd service.
Till the 2nd service i used to get a mileage of around 38kmps/ltr.But after service, it decreased to around 32/ltr.
A month back, i left my fascino at PACER YAMAHA centre in Rajarajeshwarinagar and explained the same to the service in charge.He opened the job card along with other minor complaints.Subsequently the vehicle got ready in 3 days as...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — yamaha fascino battery failed in two months of purchase

 gopalakrishnank on Jul 19, 2018
I purchased Fascino Scooter from Keerthan Motors, Chennai-600 058. Vide Tax invoice No : GST/0026/18-19 (tax invoice from Sun Motors, Anna Nagar Chennai 600 102) dated 05-Apr-2018.

I am not satisfied with the product. I agree that Fascino is successful scooter in market, with this belief I bought this scooter and have faced FAILURE that my electric starter was not functioning properly. I addressed this failure during my first service on 10-July-2018, Job Card Serial Number 1829, Keerthan Motors, Chennai 60058. After completing first free service they removed battery from vehicle and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — complaint | dealer / staff

 Shamim7389 on Jul 17, 2018
I had taken my Yamaha YZF R15s for defect in electrical system (warning indicator) to your dealer (Adarsh Yamaha F-26/4, Okhla Industrial Area, Phase-II, New Delhi - Pin Code: 110020) on 15th July 2018. This I was informed shall necessitate replacement of a component, to which I agreed and minor service as required. During the course of repair, many other unnecessary parts and system has been changed for which I had not complained. To my knowledge there was no defect in performance of the bike, e.g. clutch cable and complete clutch plate with kit has been changed whilst I had no problem with my...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — fz25 main headlight issue

 ubaid salot on Jul 17, 2018
I bought my new fz25 in they month of april from mira road apex yemaha dealer day before yesterday my bike main headlight stop working today morning i gone to workshop they told taken my bike for checkup from morning till evening they tried everything every part which connects to light but still they couldn't rectify the main problem in bike still they are trying to rectify the problem i just want expect support from yamaha team with asap reply for the same its my new bike i hope u people will understand...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — servicing issue

 Sanju67913131 on Jul 17, 2018
I am bearing a Yamaha FZ Special edition bike after servicing day by day it becoming worst and I am very disappointed with your servicing

First there is not a fix time to open service center people come by 9:15 like that address is
No. 561, Avenida Teófilo Braga, Odlem Bhat, Shankarwadi, Near Central Bank of India, Taleigao, Goa 403002.

My bike reg no :GA-06-R-6791

FEDUP WITH YOUR SERVICES IT WAS LIKE A HELL......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — service_improper cleaning

 Black Yamaha on Jul 16, 2018
Today(16/7/18) i left my SZ RR in Raj Yamaha (Navalur, chennai), The cleaning was not proper, only some places were cleaned still there are some left out portions which are not cleaned well. As other technical complaints resolved can be checked only after few days. So only cleaning shows the service identity for bike. Kindly ask appropriate people to do it properly further or some customers may lead to a private mechanic if it continues....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Yamaha Motor India — bad service of yamaha dolphin asalpha mumbai

 I.khan on Jul 13, 2018
My bike MH03BU8401 was unable to start, I went at dolphin YAMAHA ASALPHA, They did service & made billing of more than Rs.5000 & within a week again its not starting.
My bike is 3.7 years old & I do service in every 2 months from the same service centre most of the time.
It seems they are trying to ruin goodwill of YAMAHA.
Please take an appropriate action & fix my problems....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Yamaha Motor India — front suspension issue

 Prathap Reddy.D on Jul 13, 2018
Dear Team
I bought the FZS-FI 4 days back, I had lot of expectation on Yamaha Brand but all of them went into vain because the brand new bike has front suspension issue. My 11 years old bike is running smoother than this. I exactly don't know what might be the reason for the too much wobbling in handle. The main reason for which i brought the new bike is for smooth riding experience but this is no where near to my expectations.

Request you to look into this issue....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — fz-25 having gear shift issue

 sachpsach on Jul 12, 2018
Hi,
This is sachin, i bought FZ25 in APRIL from AAHANA Automobiles in Mysore.
Bike is having severe issue of shifting the gear . I am facing problem while down shifting the gear causing Pain in my ankel . And crank sound is also coming, i can hear the noise . I expected many things from YAMAHA on this bike also, but now am feeling like why i bought this bike . I spent 1.5 l for this .
Do something to this . Bike has cloaked 2040k and first service is done....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — yamaha r15s - engine problem

 nirmalkris66 on Jul 12, 2018
Iam having my R15 S (white) model 2016 May which have done with only 13500kms. engine was having an unusual sound and i took it to nearest Yamaha Service center. The diagnosed that my Bike is having complaint with its Cylinder kit, Crank and Piston even though Engine oil was in correct level. They told this will be because of manufacturing defect and no other similar cases have been reported till date. My warranty period has already been completed. Since its not my fault please suggest a desirable solution....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — mileage

 Sadikul Islam on Jul 11, 2018
Sir/madam
Myself sadikul islam i bought fz s militry black bike in July 2014 the show room claim that the bike give 40 to 45 kmpl average but since 4 year its giving an average of 20 to 22 kmpl. Every time during servicing i told them how to improve average of the bike and they claim after this service it would give good average, but it didn't happen. I think i was cheated by your companies false claim. So i finally request you to please help me out from this problem otherwise i have to sell this bike at lower price and go for some other alternatives. I expect you should reply. My contact...
Complaint comments  Read comments Complaint category Other

Yamaha Motor India — poor response from vijay bikes sriperumbudur

 chandramohan10 on Jul 11, 2018
I purchased Yamaha Alpha from Vijay Bikes dated 22.06.2018, I like yamaha bike so searched yamaha showroom nearby my home except yamaha all bike show rooms are available. So I went 15Km away from my home and book the alpha. On the same day i paid entire amount Rs.69, 400/-(Bills enclosed). But still now registeration is not done and additional spares also not put. When I called him but no response from Mr.Vijay. I was very disappointed with the way Yamaha treating to clients. Almost 20days completed. I need proper explation from you or else i will return the aplha bike refund the amount. If anything...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — contact restriction

 Black Yamaha on Jul 9, 2018
I have been trying to call "Raj Yamaha" located in Navalur Chennai for past few days. The contact numbers provided in Internet are invalid and the number provided in Yamaha site is always switched off. May I know how can a customer contact showroom. If they feel any customer should not contact then why the hell they are providing such contact numbers....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — bike engine problem n pickup

 Chinmoy Sarma on Jul 12, 2018
Recently I hv parchage a bike from Grand Yamaha showroom. Guwahati . FZ 250. After few months my bike suddenly start off in and it takes time 2 restart so I feel very disappointed about it. I hv heard so many things about this bike but it's not updated till now. So i need solution. It really feel bad about 2 know such a well known big company off motorcycle hv launch a well designed bike bt I face it from my third serviceing I hv told in serviceing centre about my problem so they didn't find any defect n told me that everything is fine they also told me that it will never happen again . After the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — poor sales coordination & no replys to customer's

 Ramraj68 on Jul 9, 2018
Dear Sir,
I, Rajesh Ashok Kandhari have purchased an FZ 16-fi Red color from VRB Automobiles ( My Yamaha). On the 21/06/2018. For Rs.95, 000/- cash down payment.
Firstly i was delayed in getting the registration number. Before taking the delivery of bike I wanted a butterfly shape leg guard. Since 2 weeks I am been just kept on hold saying that order is placed, today I landed in the showroom checked with the sales guy he didn't knew anything, so he called the other sales guy akshay. He said I have no idea.. for which I was in regular contact with akshay. They are just trying to fool...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — defective scooty but dealer not agree to replace from next day of purchase

 Tusharkg on Jul 8, 2018
I have purchased a yamaha alpha marvel black scooty from araty bike galary fulia nadia wb on 29/06/2018. But not satisfied with the product due to defective vizer.When i complain about the defect on next day the dealer used addhesive to fix the vizer.Front part of the body vibrated but the dealer said it is ok the dealer also demand extra for replacement, is it your business policy for customer satisfaction ? please take necessery action and replace my scootey as early as possible.
Hope yamaha will not leave me bare handed.

Thanking you. Araty bike galary m-[protected]
tushar...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Yamaha Motor India — paid more amount than its stated in bill

 Augustin Aaju on Jul 7, 2018
Today is 4th Service for TN01BD5148 Yamaha FZ v2, the service was done by Mr. KARTHIK from Yamaha Jain Moto Bike (JMB), Shenoy Nagar, Chennai. My actual bill was 695, but was charged extra 300 stating injector cleaning was done outside since machine didn’t work. I asked the bill for 300, but was refused saying it was done outside and can’t provide the bill.

Also, I am very upset that they charged me for a free servicing of labour. I hope proper action will be taken for your side....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Yamaha Motor India — yamaha service centre

 Rrk1981 on Jul 6, 2018
My Yamaha fascino BS 111, I serviced reqular intervals at Pollachi Surya Prakash motors, but this time very disappointed, my scooter drive my spouse limited km only we are using daily basic, but I given my scooter to service center properly. As also last month, They charging 1450/ because changed engine oil, and also Air filter, but after service my scooter was struggling to drive and changed total smooth, and also big noice. again I given to service centre, after I called to the service center, they are informed to me, scooter is ready, I asked service engineer, what's the problem, he told me that,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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