[Resolved] Yamaha Motor India — bike engine noise sound | |||
August 2018 i brought yammaha fzs - fi bike in whitefield showroom. From the time of my second service i have been complained about my bike engine noisy sound and in running it is vibrating.in 2nd service i explained to service advisor regarding engine noisy sound he started the bike and checked the sound and he said yes engine sound is different we will check. After service they gave one computerised paper that is my bike engine report and they said we have changed the filter now it is ok. Again i gave my bike for 3rd service again i repeated the same complaint to the advisor, he said ok we will check, at the time of service delivery i asked advisor about my bike engine sound he said now it is smooth. After 15 days i went to showroom and i asked to the same advisor he said this model bike engine sound is like this only we can't do anything. I said my friend bike also same model then why his bike engine sound is very smooth? He said don't know. What is the solution for this issue? Its a 11 months old bike and am complaining about this issue from second service itself but not yet solved till now. Now bike is very hard to drive. Can anyone help me in this? I think for free services u people will not take care of bike condition. If it is paid service u will do good service? Then am ready to pay for the service which is done in free service time bcoz am fed up with ur service advisors. Was this information helpful? | |||
Aug 8, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 Yamaha Motor India Customer Care's response Dear Sandheep Eega, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha