Yamaha Motor India — bike service is not done properly | |||
I have given my Yamaha Bike service in Orion motors Agara, I have complained about tyre wobbling much while riding, they said they have fixed it. but still the wobbling is too much. Not happy with the way servicing was done. Self start is still not working even after complained about it before servicing. I have also complained about Indicator light not glowing every time. That is also not resolved. Head light is not working every time I turn it ON. I have to turn it OFF and turn it back ON in order to make it work. I have complained all these issues to the staff, but still my bike is having all the problems. None of the issue is rectified. They have just done water wash Was this information helpful? | |||
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Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Sep 25, 2019 Yamaha Motor India Customer Care's response Dear Gana, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Nov 09, 2019 Yamaha Motor India Customer Care's response Dear Gana, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
It is saying as [protected]@yamaha-motor-india.com and Toll free number as [protected]
How do you expect me to send an Email or call you with the above data?
This shows your service's incompetence and inability to help or solve my concern
Very very pathetic and poor customer service
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha