100Bestbuy.com — not refunding the amount

1. last month 15 th (15/04/2013) enroled for context, at the time of context said that youwill refunded if you are not shortlisted like that they said and also mentioned while purchasing worth of rs 1398

2. they said result will be announced after a month i.e on 15/05/2013 upto now they does not say any thing and not refunding the amount

3.while i am contacting customer care no[protected] i am pressing 3 for customer care option and holding they re not picking the phone even for 10min and that time it was saying that please call in between 9am to 6 pm just now(12:06pm afternoon) also i called same number it was telling like that

4.please take a severe action on them