[Resolved] 24hoursloot.com / First Flight Couriers — Bad Delivery Service

zoesunil

from Rajkot, Gujarat

Address:

Gujarat

I purchased a tee shirt from this site called 24hoursloot.com on 14th may 2011, its 25th may 2011 and I still have not received it. I tried searching the rep of the company before shopping but did not find any bad reviews and so shopped from them but I am really disappointed because they charged Rs 45 /- for shipping from pune and still the courier service they choose sucks.

I reported this to them when I saw on the courier company's tracking service that the product is in my city since 21st may and the status remains "satellite station scheduled for next day delivery" I don't know what that means now my home is in prime location in the center of city and when I called the courier company as suggested by 24hoursloot support team which should have not been my concern obviously they tell me if it is urgent then I should collect it myself or they will deliver it in a day or two.

This is really disappointing so I would suggest all to consider all these things before buying from 24hoursloot or using first flight couriers. And I hope 24hoursloot people consider joining another courier service as I have not received their product so I cannot comment on that as yet.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rohit008

from Pune, Maharashtra

This is sad to know your case but I must have bought at least 10 t-shirts so far from 24hoursloot and generally I get my stuff within 2 to 3 days, once it took more than 5 days when huge sale was going on but 24hoursloot informed all customers about little late delivery.

I like their collection and products are truly worth of money. I would suggest you to talk to their customer care as they are very pro-active, I'm sure your money won't go waste if you are dealing with 24hoursloot.

zoesunil

from Rajkot, Gujarat

Hey rohit008

Thanks for your opinion but its been 12 days and I haven't yet received the product, I don't have anything personal against the 24hours people and I took like their products I just don't understand why they are not doing anything about my problem with their courier service.

I did get a reply from them and they said when anything like this happens after a week they send a new t shirt I really don't want a new t shirt for the sake of causing trouble.

Just want them to make the one deliver.