First Flight Couriers
First Flight Couriers Ltd.
Customer satisfaction rating: 16%
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3343
COMPLAINTS
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First Flight Couriers Customer Care

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

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+91 16 1394 4444  [Ludhiana]
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+91 36 1260 8547  [Guwahati]
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+91 17 2394 4444  [Chandigarh]
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+91 36 1251 6152  [Guwahati]
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+91 65 7394 4444  [Jamshedpur]
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+91 79 3944 4444  [Ahmedabad]
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+91 22 3957 6666  [Corp. & Regd. Office]
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+91 80 3944 4444  [Bengaluru]
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+91 80 3379 9999  [Bengaluru]
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+91 40 3944 4444  [Hyderabad]
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Submit a Complaint
Customer satisfaction rating
16%
Complaints
3343
Pending
0
Resolved
551
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So far so good - The company responded to our notifications and is working on resolving complaints.

First Flight Couriers Complaints & Reviews

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Your PAN card has been delivered on 13-Sep-2018 by First Flight Couriers Pvt. Ltd courier vide airway bill no. M991Q4859201, at the address for communication* indicated by you in the application.
PAN CARD STILL NOT RECIVED MOB NO.. [protected]
Feb 01, 2021

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    Hi.. Am Girish from Ferozepur.. Have business of Home made Chocolates.. Sent a package to Chennai around Diwali.. First it...
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    I had courier the consignment on 06/01/21
    to vishakapatnam and the manger told me that It will delivered by 10/01/21. But till now it was not delivered on given address and no one in the office co operate with me.
    The service was so poor. No one there is to coperate.
    Consignment no. Is U38109075

    Regards
    Shakti Kumar ojha
    Jan 15, 2021

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      It's been more than 15 day's I didn't received my parcel yet. The product which I have ordered was delivered to someone else from your courier service and when we called that delivery boy then he made many excuses and then blocked my number.
      He is saying that the parcel has been delivered but it's not delivered to the owner it's been delivered to the other person.
      Dec 27, 2020

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        I have recieved a message on 19th dec that I ll receive my parcel at 20th dec. But its 25th dec still I didnt received my...
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        The courier company informed that the weight of my consignment (from Bangalore to Kolkata, 7 carton boxes) is 140 kgs and took 100% advance payment. While asking for picture of the boxes while weighing they sent only 2 and for the rest made excuses saying person was not in office. On receipt when I checked the weights of individual boxes, the total consignment weight was only 91 kg and they had overcharged me for almost 50 kgs which amounts to Rs. 5000 plus taxes. On informing this to the Courier company they said they will call back after checking but now they are not receiving the call.
        Dec 17, 2020

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          [Resolved]

          It was my Pancard delivery from NSDL to be delivered via First Flight courier. They didn't deliver to my address but instead they call me to pick the courier. I went to their office and enquired about the home delivery. They refused and said they don't deliver Pancard to home. NSDL don't lend them the money. Now the worst part was, when they handed me the pancard they took 20/- charge as delivery fees. I don't know how NSDL give them the rights to deliver when they play these cheap tricks to loot people like us. It's kind of corruption and I don't support it atall. Please take a major action against them.
          Dec 16, 2020
          Complaint marked as Resolved 
          The courier is Kerry indev express and not First flight courier. Both has one single office so I was unaware of this. Kindly accept my Apology.
          Dec 15, 2020

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            First flight courier service thirupathi branch manager speaking disrespectfully to the customer.he is hashed to spoke to customer doubts.
            Speaking disrespectfully to the customer
            Sep 17, 2020

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              Hi all,

              I would like to let you know that I have sent a monitor from Patna to Gurgaon having a consignment...
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              Flight pnr-ofnqve departure on 02/06/2020 from kolkata to ahmedabad has been cancelled by goair
              Pl refund full amount without any deductions
              Arijit ganguli
              Jun 05, 2020

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                Booked for courier from London to Chennai.consignment number[protected] It took 45 days to reach. I am fine with this as...
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                Sir, i submitted a most urgent consignment on 07.03.20 on 12 pm. Convinced with agent that it would be
                Delivered...
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                We have started a private limited company in jaipur in may 2018 and had an agreement with first flight couriers. The agreement...
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                Sir mera pan card abhi tak nahi aaya 1 saal ho gaya ise mujhe speed post kara dijiye please sir i request you mujhe iski bhat...
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                I arranged for items to be released for priority shipment delivery from states to singapore since 19 april 2019 but till now...
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                I had registered one parcel from Bhagalpur office but till date the same has not been delivered. The parcel was booked on...
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                We had sent a parcel from lukcnow to amroha on 24/01/2019, however till date the parcel has not been delivered and as the...
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                I booked my courier service on 24th june 2019 and i was given delivery date of 27th june 2019 docket number - u[protected]....
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                It's md ashraf. I have not getting my provident fund. I worked in first flight couriers from 13 yeras. I claimed but claim...
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                Dear sir/madam,
                i requested u, plz resend my pancard at following add.
                acknowledge no. [protected]
                pan...
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