First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2114
COMPLAINTS

First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

Phone:
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+91 65 7394 4444
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+91 22 3957 6666
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+91 17 2394 4444
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
2%
Complaints
2114
Pending
0
Resolved
34
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

First Flight Couriers Complaints & Reviews

Sort by:

First Flight Couriers — Delivery related

 ORIGINAL VIDEO on May 27, 2017
Sir
i applyed for pnb credit card, when bank dispatch the card to my address through first flight courier, first flight courier delivery boy without searching my address reported that i am not living that address, but i have so many proof to prove that i am living that address.When i talk with customer care there behave was unproffesional, they said that they cant do any thing.And he was talking rudely.Customer care person name is mr. Rajeev and landline no provided by courier company is 011-39824512 and they received call when i was called so many times.
Name -abhishek ranjan
Complaint comments  Read comments Complaint category Credit Cards

First Flight Couriers — Invailid Courier Status update on Portal

 Fistflight on May 27, 2017
Dear Sir/Madam,

we have facing a issue from your Courier agency LUD Punjab, our team Courier from MUB t on 12-May-17 but till date, we are not received the courier, , , below is
POD no Date
B903Q6223800 12-May-17
B903Q6223801 12-May-17
B903Q6223802 12-May-17
B903Q6223803 12-May-17
Address:-H NO 41/6/2MAIN ROAD WALI GALIATAM NAGAR
LUDHIANA 141001
contno 9056828282 /9056133133

Regards
Dhiraj kumar...
Complaint comments  Read comments Complaint category Banks

First Flight Couriers — Non delivery of domestic consignment under air freight door to door incoterm

 raj10sinha on May 26, 2017
One of the worst courier service provider ever i have seen in my life, he asks consignee to come and collect the consignment because he don't have delivery guy and he don't deliver consignment in Janjgir premises, his licence should be cancelled. This kind of people use to beg at the time of getting the franchise and after that he forgets his responsibilities. I have complained to M/s First Flight management. boyops To boycsd RAJ corpaffair@firstflight.net ffcl@firstflight.net O.P.Saboo@firstflight.net boyops@firstflight.net CCprocedure@consumergrievance.com Dear Team First Flight, Good Evening!!!...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Consignment F991B2477445 not delivered

 Nilashis Coomar on May 25, 2017
Consignment # F991B2477445 not yet delievered

Status shows as follow :

22-05-2017, 16:22 -- Out for Delivery, Kolkata. (attached screenshot)

Today is 25-May-17, and still the courier has not been delivered. Please look into this issue urgently.

None of the Contact # are working. Sent Email to baccsd@firstflight.net. Mail bounced back....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Right address but not send consignment

 DEBU KUMAR JANA on May 25, 2017
Respect sir,
I am debu kumar jana. B903q4754293 is my consignment no... Which was booked at 19th of may 2017 and is pending till now, and reason showing is insufficient
Address. Please follow the map... That is right address.
So, here is the complete address again.
Debu kumar jana
C6, chhayanabhi (Bamanghata - khaldhar rd), post - nowbhanga, saltlake sector-4, kolkata-700105,
Near chhainavi auto stand.
Phone :8296075975, 8240289519.

Other adderss :- debu kumar jana
Frankross pharmacy
Kb-27, saltlake sector-3, kolkata...
Complaint comments  Read comments Complaint category Insurance

First Flight Couriers — Late delivery of consignment

 guptanikita on May 25, 2017
Hello Sir/Madam,

My courier was booked on 22nd May 2017 evening and as per out status check, it reached the destination (Ghaziabad) on 23rd May 2017 itself. Till date it hasn't been delivered to the address in Ghaziabad.

Why don't you inform about correct estimation time. The outlet that booked order confirmed that it will reach in 2 days. It is urgent since the person who has to be delivered this courier will go out of India by 26th May 2017 afternoon. What is the use of sending the courier then. Its so regretful that now-a-days delivery servcie has gone so hectic...
Complaint comments  Read comments Complaint category Airlines

First Flight Couriers — Do not send my consignment

 DEBU KUMAR JANA on May 23, 2017
B903q4754293 is my consignment no... Which was booked at 19th of may 2017 and is pending till now, and reason showing is insufficient
Address.
So, here is the complete address again.
Debu kumar jana
C6, chhayanabhi (Bamanghata - khaldhar rd), post - nowbhanga, saltlake sector-4, kolkata-700105,
Near chhainavi auto stand.

Other adderss :- debu kumar jana
Frankross pharmacy
Kb-27, saltlake sector-3, kolkata -700106, near amri hospital salt and saltlake stadium....
Complaint comments  Read comments Complaint category Insurance

First Flight Couriers — First flight courier service shipment not yet received, and can not track as well (A991b3167242)

 Sachin Vashishth on May 23, 2017
I sent a courier (reference number - A991B3167242) on Sunday 05/07 from hyderabad to delhi, it's been around 20 days now, neither the package is delivered to the location nor I am able to track it.

When i tried reaching to delhi and hyderabad offices nobody answered the call, they did not even bother about responding the mail i sent to them.

Now when i personally went to the shop, i got to know that it has not been sent. If that is the case why nobody informed me before about the same? I am now asking my package back but the guy i talked to (Suresh- +91 984 964 8627)...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

First Flight Courier — Regarding delivery of pan card

 anuj@98 on May 23, 2017
Pan card is delivered is shown on their website but the product is not delivered by them. Their is no positive response of their employees. It is very important document and i required it urgently so please resolve, my complaints as soon as possible....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — Non delivery of the mail package

 manoj kumar 1980 on May 22, 2017
A mail packet was despatched to me from mumbai, (B991q4782048) through first flight courier on 9th may 2017. Its 22 may 2017 and they have yet not delivered. I called up dehradun headoffice and they gave me the contact number of delivery boy 'abhishek' to track. After couple of calls he stopped answering and blocked my number. Dehradun headoffice dint even bothered to follow up. After repeated attempts of calling them up the found my mail packet and told me it will be delivered. The delivery boy called up and said he will deliver it the next day and wont deliver the day he called up (22 may 2017).
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Status not updated for consignment no K991B0499704

 amrish Gurung on May 22, 2017
We have dispatched a packet having consignment no k991b0499704 on dated 16.05.2017 to hdfc bank ltd, sector 4, noida address but till date packet not delivered also no status is provided by courier company about above said consignment no. Also no one from courier company is able to resolve our query.
So urgent action required for the delivery of this consignment....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Undelivered pan card

 Health Tips on May 22, 2017
I haven't received my pan card yet, it was to deleivered by 19th may.
When reached to first flight they said they contacted with us by haven't received any call and that too the last day I approached the courier boy he said he hasn't received any courier named Amit Kumar Singh
And they returned it to nsdl...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

First Flight Couriers — Non delivery of my father's pan card

 sujeet375 on May 20, 2017
I was bound to write this feedback based on the treatment met to my elderly parents by "First Flight, Katatoli, Ranchi". When my father's PAN arrived, the first flight courier representative called him up and said that he should collect the courier from his office as he is too busy to deliver at our home address. When my father denied, he threatened to return the courier. When confronted that if he couldn't deliver why they accepted the delivery responsibility he started abusing my father over phone. Later he returned the courier.

I would request to take firm action against such employee...
Complaint comments  Read comments Complaint category Government Organizations

First Flight Couriers — Last my pan by first flight couriers sub center jagdishpur u. P.

 Hriday Ram on May 20, 2017
My PAN is last by First Flight Couriers Sub Center Jagdishpur U.P. My PAN No. is CHZPR5749F and Dispatched date 27-March-2017 and Bill No. B903Q5206824. Please provide my PAN. I am contact with sub center Jagdishpur and other authorized member. Jagdishpur Sub Center Manager No. - 09389407598. Online PAN Receipt attachment....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — No response

 shavo on May 20, 2017
A consignment was sent on 15.04.17 vide dkt no:B04700103997 is not reached to the consignee and we have asked for proof of delivery of the consignment but no one is responding....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Medicines sent but not delivered

 Dr Moolchandani on May 17, 2017
We are a clinic and use your (First Flight) services to send medicines to our patients, we sent a parcel(Medicine) to Patna (Kankarbagh) POD - R01100245788, Medicine was sent on 5th May 2017 and the tracking system updates show tat the medicine reach your Kankarbagh Office on 8th May but the patient has not received the medicines as yet. It is nearly 2 weeks and the patient is suffering without medicines.
Request you to kindly look into the matter on a priority basis and pls have the medicines delivered to the patient the address....
Complaint comments  Read comments Complaint category Doctors

First Flight Couriers — B903Q6165062 Return Without Calling

 Ketan p patel on May 16, 2017
My Pan Card Nsdl Without Calling Rerun
Consignment Number B903Q6165062
Plz This Consignment Send Your Odhav Branch I Will Pickup Our Branch My Consignment...
Complaint comments  Read comments Complaint category Airlines

First Flight Couriers — Consignment doc no U94000170628 not delivered post 11 days of dispatch

 Abhaynath Jha on May 16, 2017
Hi, have not received a consignment with doc no(Awb no) - U94000170628 though its dispatched on 9 the of May 2017. Its ridiculous that first flight which prompt to deliver courier within 24 hrs can't able to deliver a consignment after 11 days too. Request to take stringent against it for a better experience. The courier boy is holding it from last 3 days....
Complaint comments  Read comments Complaint category Banks

First Flight Couriers — I got loss of 20k due to courier delivered late

 Shanwazmtech on May 16, 2017
Team,

I have an issue with first flight courier service. My friend posted a courier with important documents from bank to be submitted in my office.

Pod: a91100125557
Posted on 06-05-2017 and received on 16-05-2017

Source: anantapur district, andhra pradesh
Destination: sholingnallur, chennai

Due to this delay, i got loss of 20k. I have paid with my pocket. This is not fair. No one updated us on the status. Also not able to track for the first few days from online.

Please take action and do needful.
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Non received of PAN card

 Ashok888 on May 16, 2017
PAN card agency sent a my pan card thru First Flight Courier vide B991Q4707814 on 16 Apr 17. After one month has been completed my pan card not yet been received. Plz look into the matter n resolve the issue at the earliest....
Complaint comments  Read comments Complaint category Movement & Delivery

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