First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2024
COMPLAINTS

First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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+91 65 7394 4444
[Jamshedpur]
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+91 17 2394 4444
[Chandigarh]
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+91 22 3957 6666
[Corp. & Regd. Office]
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
2%
Complaints
2024
Pending
0
Resolved
33
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

First Flight Couriers related photos (380)

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First Flight Couriers Customer Care related pictures (380)

First Flight Couriers Complaints & Reviews

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First Flight Couriers — Tampering of my consignment

 banjan on Mar 28, 2017
I have booked a consignment from CAA B.K. MARKET KOLKATA to
Mrs Jhuma Das
E/586, Sonari East
1st Floor, Kagal Nagar,
Near Sabuj Sangha Club
Jamshedpur – 831011
consignment no E991B1661391 dated 24th March 2017 through First Flight Courier. The consignment was delivered on 27th March 2017 at 6.30 p.m. with two holes at each sides of the packet. When asked the delivery boy for reason, he said that rats are responsible for such tampering. After opening the packet it was found that half to the materials are gone. I have sent many consignments before through...
Complaint comments  Read comments Complaint category Food

First Flight Couriers — Pan card not rec

 ramanand123 on Mar 26, 2017
Dear sir,
my name-ramanand,
father name-ramnaersh chaursaiya,
pin-272172, post mahuli santkabirnager u.P.,
vill-madaharaja,
phone-no-7559142624, ack. No-097739700105242, bill no-b903q4675702, pan no-bkkpc7073b,
thanks
ramanand...
Complaint comments  Read comments Complaint category Education

FirstFlight — Delay in courier arrival

 atul kumar pandey on Mar 26, 2017
Hi Team,

This is to update you that enclosed reference no courier has been given on 22March 2017 and it took 3 days to get updated in record till today there was no update on first flight tacking portal while i called concern person faizabad center and ask them why delay they tried excusing and asking to call manager to get further details when i ask for manager contact nu call has been disconnected.
Request you to please compensate me accordingly as they took 112 rupees in the name of superfast delivery by first flight and this is worst service experiance i have, also request...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Non receipt of Insurance policy couriered through first flight.

 Dr. Subhash Bhardwaj on Mar 24, 2017
Dear m/s,
My vehicle insurance policy was couriered by icici lombard gic ltd twice. The consignment nos. Are:
1. B903q2440872 dtd march 17, 2017 and
2. B903q2419010 dtd. March5, 2017.
In both the cases the consignment was returned. Your people didn't make any effort to talk to me as mobile no. Is given on the pack or deliver it.
Today after non receipt of my packet, i inquired and i was told that the consignment has been returned to the source. Similar words were said by them when i didn't receive the one sent on march 5, 2017.
This is no business. If...
Complaint comments  Read comments Complaint category Government Organizations

First Flight Couriers — Worst service no delivery

 Dr VYOMESH CHITRAVANSH, Advocate on Mar 24, 2017
First Flight फ़र्स्ट फ्लाईट कुरियर की वाहियात सेवा

रिलॉयस मनी द्वारा कुछ पेपर्स कन्साईनमेण्ट नं0 J24700300452 दिनॉक 17 मार्च को भेजा गया. अगले दिन 18 मार्च को 11.16 बजे मुझे 8922802800 से  काल मिली. काल करने वाले सज्जन ने मेरा पता व उपलब्धता पूछा और कहा कि आज...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — I am not receiving my product till now...

 Biswaranjan Samantaray on Mar 22, 2017
I am not receiving my product till now .It stop one place..
tracking id is -C991X0034953...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers — The Delivery of our Consignment No. R991B1057975

 vikashsaraogi1710 on Mar 22, 2017
We had booked a consignment from First Flight vide No.R991B1057975, for Hyderabad with a commitment to be delivered within 24 hours, and now 2 days has passed, and the website is not showing any update, the Call Centres are not picking any phone, and the Agent through whom, we had booked the package, he is using foul language. As per him, First Flight works from morning 11.30 to 6 in the evening only, and further states that if the package has not reached, then it's the responsibility of the Airport, and " Airport uske Baap ka nahin hain".

We request to please look into the same,...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — Not update on consignment and even courier person don't know the details

 cc4k@nn@n on Mar 22, 2017
Consignment was send for urgency by air from Pune to Chennai. Reached Chennai by 21st morning 9:45 am. Shipment was suppose to deliver just 30 km from city and there is no one on the organization know the status/ physical presence of the shipment. When called to the customer care the executive was so arrogant that he dont know the information and cut the call in between. Am lodging this complaint after 24 hours of no response. My advice to people is read this complaints and provide business based on the quality of service the FF is providing to customers and not just the high paid cost.
Shipment...
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — In transit, since 2 months

 Adeeb Abbass on Mar 21, 2017
Hi All,

My package is showing in transit since Jan 2017. Not contactable.

Its a INR 7k watch, now i regret. I will never use this courier service again.
D991B8163642
Adeeb Abbass
9873566594
adeeb.abbass.raj@live.com...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Missing item from parcel

 Raza Zaidi on Mar 21, 2017
I have booked a packet on 10 Mar2017 vide docket no O9913789424 DT 10 Mar17 Bahadurgarh Haryana to Lucknow. Today on 20 Mar 17 received at lucknow destination point but in this some embroidery cloth missing worth Rs.6000 and packet received as it .In trasit packet disturb by deleivery boy or at office.
Please kindly do the needful .
Regards
Raza...
Complaint comments  Read comments [1]Complaint category Home & Garden

First Flight Couriers — Tracking status

 Angel Shilpi on Mar 20, 2017
I am trying to track my parcel. The POD number of my parcel is G991M0404158. It is sent from Ahmedabad on 18th March 2017 to Delhi. On checking it showed the tracking status on the next day i.e 19th March 2017 but it is showing as invalid tracking number today i.e 20th March 2017. Please help me to get the correct tracking details of my parcel ASAP....
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Not providing proof of delivery

 Shiju Thankachan on Mar 17, 2017
Dear sir / madam,

Please be inform you that on 6th of march i have given one consignment to first flight courier services naka no 10 wadi branch, nagpur, to send it at rajamundry and as per tracking details it has reached on 8th of march but somehow same has not been received by the concerned person, when we approach the branch they have told us that they are not the authorized staff to share the proof of delivery nor they can forward our request to their management.
Please take note that i have been paid 200 rs for this services and i believe its too much and still the item...
Complaint comments  Read comments Complaint category Products & Services

First Flight Couriers — Payment & behavior

 Dhruvshukla Shivshakti on Mar 17, 2017
I have a. C. C.in vadodara. Last 9 months my commission is not paying by ur office. I complained for that to mr vikram & bhavin oza 's behavior is very bad & unofficial.
I m ur business partner since 2001.
I m wait for ur reply otherwise i want to go for legal action.
Thanks. My number 9879314693.
Immediately contact to me earlier as soon as possible...
Complaint comments  Read comments Complaint category Business & Finances

First Flight Couriers — Excessive time taken by courier

 Sahanawaz K on Mar 16, 2017
My father made a courier from Bhubaneswar to Airoli, Mumbai on 6th March 2017 and was supposed to arrive on 10th but the personnel there did not even bother to give a call or anything until today 16th march 2017 that too the person on the phone was rude and indifferent. The courier needed to reach me before 16th as it was a critical but now it cannot be.
My father tried to call the courier office at Kopar khairne but it was unresponsive and even today when he finally called he said he cannot deliver it even today which is really very agonizing.
My number is 9619433557 which was also...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Packet not delivered

 rajkumar giri on Mar 16, 2017
Dear Sir/Mam,

I would like to inform you that i was drooped a courier to your First Flight Azamgarh Office to Lucknow Cams office aside to your references please check attachment.
my Major concern is my packet is delivered to my cams office total 94 forms available in packet and one form penalty is Rs 1000.00 So My 94 forms penalty 94000.00 So please provide me penalty charges or deliver my packet to my cams office....
Complaint comments  Read comments Complaint category Products & Services

First Flight Couriers — Not picking up phone on customer care

 drlaisangoi on Mar 15, 2017
I am calling since 16 hours on customer care number mumbai, but no one is picking up the phone. My pan card is going to be delivered which is very urgent.
My tracking number is b903q4710601. Kindly look into the matter urgently. I am a doctor and i need my pan card urgently. My contact number is 9920145946. I hope i will have a positive reply from your side....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Stolen item & issue with delivery

 sythana on Mar 13, 2017
Hi,

Never seen this type of Worst service from any courier, This is first time we had seen worst service as stolen some of our food item from parcel.

My uncle sent six verities of eatable items. By first flight (Courier A991B3150122) from Hyderabad. But we have received 4 verities of eatable items.

I am wonder, where and how it’s happened?

Issues :

1) Two out of Six have been stone by your staff.
2) First Flight staff are very rude, show misbehavior in all aspect and their warning us to come and collect parcel...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — About C991Z3648843

 debasisdesire on Mar 10, 2017
I got a massage as mentioned below. plz clarify. Where is that consignment now. If possible call me please.
"Dear Customer,
We made an attempt to deliver CN : C991Z3648843 which remains pending for delivery due to
Non Service Station. Please contact 9861411143 to re-schedule the delivery or any assistance.
Thank you for making First Flight your first choice."
When I talked to the phone number given in the above massage he didn't reply instead he told me why should he listen to me. I also want to lunch a complain against him....
Complaint comments  Read comments [1]Complaint category Credit Cards

First Flight Couriers — Very Late -Even not reached till now

 raoarun158 on Mar 10, 2017
Dear Sir,

I booked a courier from chennai to Bawal, Haryana.
It was vey urgenct, so we booked from courier .
If it is huge delay, then what is the meaning of courier by air. In that time i can get my parcel by raod also easily.
My docket no is # C991M0090173
Cust care person told me that it is hold .
last 3 time also same situation .
Still my courier is in transit....
Complaint comments  Read comments Complaint category Employees

First Flight Couriers — 2 Packets misplaced by the company and very rude behaviour

 vijayrajj on Mar 9, 2017
We have despatched 2 packets from Moga First Flight office, one for Bathinda and another for Ludhiana vide consignment no.s 199180827204 and 199180827203 both dated 21/02/2017. First one was to deliver at the office of Vijay Raj Jindal, Bathinda and another to Mr. Sukhchain Singh, Ludhiana. But the documents had been misplaced by the courier co and now they behave very rudely. I contacted Mr. Pardeep from First Flight couriers 99888-62963 but he behaved very rudely and provided no response from the last 10 days. Now i request to heavily penalise the company for at least Rs. 2, 00, 000/- as compensation...
Complaint comments  Read comments Complaint category Movement & Delivery

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