First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2624
COMPLAINTS

First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

Phone:
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+91 36 1251 6152  [Guwahati]
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+91 65 7394 4444  [Jamshedpur]
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+91 16 1394 4444  [Ludhiana]
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+91 36 1260 8547  [Guwahati]
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+91 17 2394 4444  [Chandigarh]
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+91 79 3944 4444  [Ahmedabad]
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+91 22 3957 6666  [Corp. & Regd. Office]
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+91 80 3944 4444  [Bengaluru]
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+91 80 3379 9999  [Bengaluru]
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+91 40 3944 4444  [Hyderabad]
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
2%
Complaints
2624
Pending
0
Resolved
51
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

First Flight Couriers related photos (536)

First Flight Couriers Complaints & Reviews

Sort by:

First Flight Couriers — didn't get the courier even after 7 days within the delhi local.

 finehealthcare on Apr 25, 2018
Tracking Details - # D[protected]

Location Date Local time Status
Delhi [protected] 08:43 Arrived at Dwarka Branch
Delhi [protected] 03:45 Despatched to Branch for Delivery from
Mahipalpur Hub
Delhi [protected] 02:39 Arrived at Mahipalpur Hub
Delhi [protected] 20:02 Dispatched from Pushap Vihar
Delhi [protected] 20:02 Booked at Pushap Vihar

trying to call from last six days no buddy is picking up the call these are the nos,
[protected], [protected].

one of the worst service i am getting ....
Complaint comments  Read comments Complaint category Business & Finances

First Flight Couriers — unreliable courier first flight courier service

 san_customer on Apr 25, 2018
Hi,
This is really annoying to chase for out courier and wasting a time. My shipment has been sent from Borda to my address on Friday and supposed to reach at my address by next day, but this is yet to received. I have personally visited their office but they are mentioning they will search for the courier and will take 2-3 days more. It seems, they have lost the courier which is very important document for me.

Such a unreliable courier service see so far. I wont be preferring this courier service again.

Can anyone do needful in this regards.

Regards,...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — I dispatch is not yet delivered and no follow up response

 Mausam Rajput on Apr 25, 2018
Hi,

Tracking Details - #B903Z5527280
Ref. #[protected]

I was expecting my parcel to arrive max by 14th of April but now it is 4th week from the date of dispatch and no communication on it. I had written multiple times on ffcl@firstflight.net (which company insist people to write for any issues and will be responded with in 24 hours) but no response except at one instance when Mr Sagar (Operation Executive) from corporate office responded that the issue would be looked into and marked as high priority now. I received this email from him on 18th April...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — courier not delivered saying insufficient address

 Mahesh Kumar C D on Apr 24, 2018
Hi,
The courier with bill no. B903z5573370 belongs to pan delivery of my mother.
This is not delivered by first flight courier even though the address and the mobile# is correctly mentioned in the pan application. I visited myself the first flight kuvempunagar office saw the address and no. Correctly mentioned in first flight courier office's desktop application.
They have not made any calls to the mobile# given in the pan which is correct. Had he called us we could have guided him to correct address for delivering the courier with pan. And also, the first flight courier office...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — courier received in badly damaged & non-operational condition

 Vikramrajni on Apr 24, 2018
Courier done on 22nd mar.2018 from dharuhera (Haryana) to pali (Rajasthan). Consignment no. R[protected]. Courier reached the destination on 24th mar. 2018 in badly damaged (Non-operational) condition due to which we didn't accepted it & returned back at the same time to the same courier boy.
After inquiry on the origin office (Dharuhera) of first flight they denied to take any responsibility of damage during transportation.
The product is still laying at dharuhera first flight office. (Contact person at dharuhera first flight office: neeraj kumar, mob: [protected], office address:...
Complaint comments  Read comments [2]Complaint category Other

First Flight Couriers — non delivery of consignment no j94800060019

 Piyush MishraBHEL on Apr 26, 2018
Docket No J[protected] dt 17/04/2018 booked from BHEL IP, Jagdishpur for GVPR Engineers Ltd, Hyderabad is not delivered till date. It is requested to expedite the delivery as matter is most urgent. This is very disgusting. Document is very important. Delivery address is JUbilee Hills Hyderabad. Matter is being taken up with Jagdishpur First Flight Office but consignment could not be delivered upto 26/04/2018 after 10 days of booking of consignment....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — pan card delay

 Hardesh Yadav on Apr 23, 2018
My Pan card has been dispatch from Nsdl by 12.04.2018 to you but its still not delives to me, even i am requisting 5 time between 16 April to 21April on your customer care number, but thete is no improvement in shiping, there is in tracking status is still showing 22 April .its seems my request is worthless
Its very urgent for me, its a humble request to you please provide me my pan card by tomorrow morning...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — shipment no. d991c492073 not received

 RajnishSharma1977 on Apr 23, 2018
I want to complaint about Shipment no. D991C092073. This is have important documents as credit card which send by PNB Bank. This shipment is not receive to me till now. Consingmen pending shows Merrut hub from 18/04/2018 your tracking sight. No updation since 18/04/2018 till now dated 23/04/2018. Your early response higly appreciate by us

Rajnish Kumar Sharma
Mobile no. [protected]...
Complaint comments  Read comments [3]Complaint category Credit Cards

First Flight Couriers — not received my pan card yet

 rajmaths on Apr 21, 2018
My bhabhi smt sushma ranii's pancard has been dispatched on 17-feb-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z4404522, at the address for communication* indicated by me in the application (House no-01, ward no.-01, village - sarsana (14), distt - hisar haryana). First flight courier tracking details shows that pan card has been delivered on 22-feb-2018 and received by ishu (Tracking details given below). But i did not receive my pan card yet and i do not know the person ishu. Please resolve my problem soon....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — not reached the document at place on right time

 asharphi kumar on Apr 21, 2018
Your pan card has been dispatched on 31-mar-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z5454921, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 10-apr-2018. But till 21/04/2018 not delivery at the given address and not any contact at given moblie number...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — non delivery consignment number b903q9701148

 rajeshpere on Apr 21, 2018
I am supposed to receive my document from icici lombard and i got tracking number b903q9701148. Tuesday i got call from 17 april 2018 and i explained the address which is very near to their center (2kms). Again on 18th april 2018 i called them that i have not received but not delivered. Today in their tracking system showing document not delivered due to insufficient address which is absolute lie. This company is not at all interested to provide service....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — delay in dispatch

 Surendra04031987 on Apr 22, 2018
Dear team
My Pan card has been dispatch from Nsdl by 13.04.2018 to you but its still not delives to me, even i am requisting 5 time between 16 April to 21April on your customer care number, but thete is no improvement in shiping, there is in tracking status is still showing 23 April .its seems my request is worthless
Its very urgent for me, its a humble request to you please provide me my pan card by tomorrow morning

Regards
Surendra yadav
[protected]...
Complaint comments  Read comments Complaint category Tax Services

First Flight Couriers — non delivery of a courier namely pan card

 Tejindergill on Apr 20, 2018
I had applied for change of name in pan card no bzfpk5577d. I got sms from ffcl that card has been send ref no, awb b903z5581497, saying that it will be del by 17/4/18. On 19 apr i checked on site, it says item returned view insufficient address. They had my mob no but never contacted me.
For enquiry i have tried 10 numbers of ludhiana n 2 of mimbai. No one is responding.
Please help. My mob [protected]
Captain tps gill....
Complaint comments  Read comments [3]Complaint category Other

First Flight Couriers — delay in receipt of courier service

 psramalingeswar on Apr 18, 2018
A courrier with ref. No. "a[protected]" was booked at gajuwaka, visakhapatnam 14.04.2018 to hyderabad addressing saran pulavarthi. Till now it was not delivered to the addressee. Since 16april2018 till date it is showing at hyderabad branch for despatch. Since it is urgent please expedite the delivery at the earliest.
Sincerely yours, psramalingeswar, [protected]/[protected]...
Complaint comments  Read comments Complaint category Magazines & Newspapers

First Flight Couriers — documents delay

 CSH Media on Apr 17, 2018
Sir/ madam this is a complaint against first flight courier service for their irresponsibility in sending the documents.in the name they are saying first flight service. Actually we send a document from delhi to ferozepur (Punjab) on 11/04/18. But till now we didn't received the documents here. When we call in delhi office they are not responding. How pathetic there courier services are...
Complaint comments  Read comments [1]Complaint category Building Developers

First Flight Couriers — my pan card

 rahulgoyal__ on Apr 17, 2018
My pan card has been dispatched on 7-april-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z5565292, at the address for communication* indicated by me in the application. The pan card is expected to be delivered by 17-apr-2018. And the pan has been arrived in gurgaon hub but not delivered to my address due to non service station...
Complaint comments  Read comments [1]Complaint category Airlines

First Flight Couriers — courier not received -o991b4838902

 asheesh_21 on Apr 16, 2018
Hi,

Confidential Courier was dispatched from Gurgaon on 9th April and till today i.e. 16th April courier has not been delivered. No one is responding or sharing the status. Complaint numbers are also not working. I ah trying to contact their customer service but all numbers are wrong. Their courier office guys are also not giving any answer. It was a very important & urgent document.

Ashish Srivastava
[protected]...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — non delivery of local consignment till now after six days

 rupsom on Apr 16, 2018
This is to inform you that i had submitted a document to "first flight courier" on 11/4/18. I am a resident of nagpur & my delivery address of the consignment was also nagpur only.

My consignment number : m991b7170309

Till today, it has not been delivered. Moreover, in the tracking details, the reason for pending is written as "hold as advised by consignor".

This is totally a bogus & a thorough lie. I have not told anybody to hold this consignment.
This consignment was a job application and due to the negligence of the courier company, the application...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

First Flight Couriers — not received my pan card

 Janardan063 on Apr 13, 2018
My pan card has been dispatched on 31-mar-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z4451532, at the address for communication* indicated by me in the application. The pan card is expected to be delivered by 10-apr-2018.
And the pan has been arrived in my local address but not delivered to my address and now the post office returned the pan to the origination address and returned it back to mumbai...
Complaint comments  Read comments [1]Complaint category Tax Services

First Flight Couriers — undelivery parts shows delivered

 ssanoop on Apr 13, 2018
We are not received the consignment dispatched from gmmco ltd hospet to gmmco ltd trivandrum, consignment no: f991b3738326, but your tracking system shows the consignment delivered on 26/03/18, but we are not received the same, to enquired the local office they are not responding, then contact main office they are frequently say, “will be delivered tomorrow”. And now they are not picked our phone calls

The consignment was valuable machinery parts

Please do the needful and ask them to how undelivered item shows delivered...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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