First Flight Couriers Customer Care
First Flight Couriers Ltd.
| Website: | www.firstflight.net |
Address
D 58/12, A-7, TVS Building, Sigra Varanasi Varanasi District Uttar Pradesh India - 221010 |
| Landmarks: | Opp. to Shaheed Udyan Singh Park |
Customer Care Phone Numbers and Contacts
Phone:
+91 11 3093 6666 [Delhi]
259
263
+91 20 3944 4444 [Pune]
95
111
+91 12 4394 4444 [Gurgaon]
66
90
+91 48 4394 4444 [Kochi]
17
46
+91 16 1394 4444 [Ludhiana]
27
56
+91 36 1260 8547 [Guwahati]
13
44
+91 42 7304 8224 [Salem]
17
48
+91 17 2394 4444 [Chandigarh]
35
66
+91 12 0394 4444 [Noida]
25
56
+91 11 3944 4444 [Delhi]
30
63
+91 22 3954 6666 [Mumbai]
35
68
+91 36 1251 6152 [Guwahati]
14
48
+91 65 7394 4444 [Jamshedpur]
44
78
+91 48 4308 6666 [Kochi]
9
43
+91 33 3944 4444 [Kolkata]
30
65
+91 79 3944 4444 [Ahmedabad]
16
51
+91 42 7394 4444 [Salem]
12
47
+91 22 3957 6666 [Corp. & Regd. Office]
21
58
+91 14 1394 4444 [Jaipur]
23
60
+91 44 4202 7788 [Chennai]
37
75
+91 44 3379 9999 [Chennai]
17
58
+91 44 3379 9999 [Salem]
17
58
+91 73 1394 4444 [Indore]
25
66
+91 80 3944 4444 [Bengaluru]
22
69
+91 80 3379 9999 [Bengaluru]
44
100
+91 40 3944 4444 [Hyderabad]
36
98
Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803
Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384
Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655
Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715
Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882
Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026
Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444
Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152
Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222
Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073
Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444
Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892
Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587
Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761
Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642
Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699
Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016
Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902
Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384
Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154
International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631
Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327
Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290
First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099
Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130
Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271
Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385
Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832
United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767
United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755
United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021
View More Information...
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803
Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384
Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655
Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715
Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882
Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026
Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444
Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152
Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222
Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073
Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444
Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892
Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587
Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761
Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642
Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699
Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016
Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902
Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384
Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154
International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631
Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327
Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290
First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099
Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130
Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271
Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385
Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832
United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767
United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755
United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021
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Customer satisfaction rating
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a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Complaints
3346
Pending
0
Resolved
611
So far so good - The company responded to our notifications and is working on resolving complaints.
First Flight Couriers Complaints & Reviews
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I have done courier to my Office and there is some rules which have to follow. HR cannot share their personal No. Courier...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
First Flight Couriers — Pan Card related
Helpful +2
2 other people found this complaint helpful
2 found this helpful
Your PAN card has been delivered on 13-Sep-2018 by First Flight Couriers Pvt. Ltd courier vide airway bill no. M991Q4859201, at the address for communication* indicated by you in the application.
PAN CARD STILL NOT RECIVED MOB NO.. [protected]
PAN CARD STILL NOT RECIVED MOB NO.. [protected]
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First Flight Couriers customer support has been
notified about the posted complaint.
notified about the posted complaint.
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I had courier the consignment on 06/01/21
to vishakapatnam and the manger told me that It will delivered by 10/01/21. But till now it was not delivered on given address and no one in the office co operate with me.
The service was so poor. No one there is to coperate.
Consignment no. Is U38109075
Regards
Shakti Kumar ojha
to vishakapatnam and the manger told me that It will delivered by 10/01/21. But till now it was not delivered on given address and no one in the office co operate with me.
The service was so poor. No one there is to coperate.
Consignment no. Is U38109075
Regards
Shakti Kumar ojha
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notified about the posted complaint.
notified about the posted complaint.
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It's been more than 15 day's I didn't received my parcel yet. The product which I have ordered was delivered to someone else from your courier service and when we called that delivery boy then he made many excuses and then blocked my number.
He is saying that the parcel has been delivered but it's not delivered to the owner it's been delivered to the other person.
He is saying that the parcel has been delivered but it's not delivered to the owner it's been delivered to the other person.
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notified about the posted complaint.
notified about the posted complaint.
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The courier company informed that the weight of my consignment (from Bangalore to Kolkata, 7 carton boxes) is 140 kgs and took 100% advance payment. While asking for picture of the boxes while weighing they sent only 2 and for the rest made excuses saying person was not in office. On receipt when I checked the weights of individual boxes, the total consignment weight was only 91 kg and they had overcharged me for almost 50 kgs which amounts to Rs. 5000 plus taxes. On informing this to the Courier company they said they will call back after checking but now they are not receiving the call.
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notified about the posted complaint.
notified about the posted complaint.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
First Flight Couriers — Charged for Pan Card
It was my Pancard delivery from NSDL to be delivered via First Flight courier. They didn't deliver to my address but instead they call me to pick the courier. I went to their office and enquired about the home delivery. They refused and said they don't deliver Pancard to home. NSDL don't lend them the money. Now the worst part was, when they handed me the pancard they took 20/- charge as delivery fees. I don't know how NSDL give them the rights to deliver when they play these cheap tricks to loot people like us. It's kind of corruption and I don't support it atall. Please take a major action against them.
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Dec 16, 2020
Complaint marked as Resolved The courier is Kerry indev express and not First flight courier. Both has one single office so I was unaware of this. Kindly accept my Apology.
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notified about the posted complaint.
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First flight courier service thirupathi branch manager speaking disrespectfully to the customer.he is hashed to spoke to customer doubts.
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Flight pnr-ofnqve departure on 02/06/2020 from kolkata to ahmedabad has been cancelled by goair
Pl refund full amount without any deductions
Arijit ganguli
Pl refund full amount without any deductions
Arijit ganguli
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Sir, i submitted a most urgent consignment on 07.03.20 on 12 pm. Convinced with agent that it would be
Delivered...
Delivered...
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We have started a private limited company in jaipur in may 2018 and had an agreement with first flight couriers. The agreement...
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Sir mera pan card abhi tak nahi aaya 1 saal ho gaya ise mujhe speed post kara dijiye please sir i request you mujhe iski bhat...
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I arranged for items to be released for priority shipment delivery from states to singapore since 19 april 2019 but till now...
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We had sent a parcel from lukcnow to amroha on 24/01/2019, however till date the parcel has not been delivered and as the...
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Latest Resolved
- Pan Card related
- Charged for Pan Card
- I am not received my post (pan card)
- pan card delivered to a wrong person
- pan card not received-m991q6789583
- pan card not received yet and asking for unauthorized money
- my pan card didn't received me
- my acknowledgement no is 881032271705250 h mera pan card mere address pe nahi aaya h date bhi nikal gayi h kafi my pan card not delivered at ti
- not yet delivered (pan card)
- pan card not received - dynamic automotive_ airway bill-m991q6774848
Featured Complaints
First Flight Couriers First Flight Couriers - Consignment is undelivered, company doesn't take responsibility nor provides accurate details of where the parcel is located. First Flight Couriers First Flight Couriers - Courier wrongly delivered First Flight Couriers First Flight Couriers - not delivered and status is delivered