First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3005
COMPLAINTS

First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

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+91 16 1394 4444  [Ludhiana]
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+91 36 1260 8547  [Guwahati]
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+91 17 2394 4444  [Chandigarh]
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+91 36 1251 6152  [Guwahati]
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+91 79 3944 4444  [Ahmedabad]
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+91 65 7394 4444  [Jamshedpur]
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+91 22 3957 6666  [Corp. & Regd. Office]
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+91 80 3944 4444  [Bengaluru]
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+91 80 3379 9999  [Bengaluru]
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+91 40 3944 4444  [Hyderabad]
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
2%
Complaints
3005
Pending
0
Resolved
69
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

First Flight Couriers related photos (693)

First Flight Couriers Complaints & Reviews

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First Flight Couriers — consignment number: u908003301

 sah_rohan on Aug 20, 2019
I had registered one parcel from Bhagalpur office but till date the same has not been delivered. The parcel was booked on[protected] and was mentioned that it will be delivered on[protected]. The details are as follows:

Consignment Number: U[protected]

Consignee Details:
Nimish maskara
Bengaluru
Karnataka- 560076

The tracking details are also not available on website....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — package not delivered

 chirag83 on Jul 26, 2019
We had sent a parcel from lukcnow to amroha on 24/01/2019, however till date the parcel has not been delivered and as the company has shut down its operations, we are not able to track the consignment. The cost of he consignment is high and we do not want to take the brunt because of negligence of the courier services. Kindly help us out as we feel helpless now and there is no information on the parcel.

The reference no for tracking the parcel as on the consignee copy is - j991z1467825

Regards
Abhinav chandna...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — not received yet

 Lykan Harsh on Jun 28, 2019
I booked my courier service on 24th june 2019 and i was given delivery date of 27th june 2019 docket number - u[protected]. But my courier hasn’t reached yet. I choose first flight which charges extra money compared to other courier services thinking that it will reach on time. I’m so disappointed with the service provided. I don’t even know where is my parcel. Firstflight couriersltd...
Complaint comments  Read comments [2]Complaint category Other

First Flight Couriers — provident fund advance

 anisha sadaf on Jun 24, 2019
It's md ashraf. I have not getting my provident fund. I worked in first flight couriers from 13 yeras. I claimed but claim is rejected so i want to know why i have not getting provident fund. My health is not well. I am suffering from fever and i haven't any other options for treatment that's why i need provident fund. I have not much money to recover my health. If i will not well then how i will survive my family. My udan number is[protected]md. Ashraf, dob[protected]. Adv, 80, 000. So i am requesting you to please help me....
Complaint comments  Read comments Complaint category Employees

First Flight Couriers — re dispatched my pan card

 rajat0003 on Jun 20, 2019
Dear sir/madam,
i requested u, plz resend my pancard at following add.
acknowledge no. [protected]
pan no. FIAPD9636Q
NAME. GEETA DHAM
ADD. BV 616 NEAR MLN COLLEGE CYCLE STAND, SANTPURA ROAD, MODELTOWN, YAMUNANAGAR, HARYANA, 135001
MOB: [protected]
Plz, do needful as earlist as possible...
Complaint comments  Read comments [1]Complaint category Other

First Flight Couriers — pan card not received since months

 RiyaaK on Jun 10, 2019
I am riya kumari. From Faridabad. I applied for pan card in august 2018. It has been shown that it was delivered on 26th August 2018. But i have not received it yet. I have been lodging complaints, mailing, and even calling(which are not answered) but nobody has even contacted me back. Please deliver my Pan Card on my given communication address. Pand card acknowledgement no. : N-[protected]...
Complaint comments  Read comments [1]Complaint category Government Organizations

First Flight Couriers — not received pan card till date.

 Anjali Mudgal 05 on Jun 4, 2019
I am ankita mudgal from patna. I had applied for pan card on 11/01/2019. According to the status of my pan card, it was dispatched for delivery on 28/01/2019. But i have not received it yet. It has been 4 months now and there is no response.
Please look after my request and kindly deliver it on my communication address as soon as possible.
Pan acknowledgement number ([protected])...
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

First Flight Couriers — consignment # a991b4279018 not delivered to destination

 Sanzay P on May 23, 2019
Date of the incident - 14/3/2019
Full description of the incident- I have couriered original medicall bills using first flight courier on 14/3/2019 from Hyderbad(Kateden) and it
is suppose to reach to Baroda, But till today its not reach to destination and when i check in flight flight tracking record it says courier is Arrived at Baroda HUB on 16/3/2019.
Desirable resolution of your complaint ----Request you to please delivery to Baroda address as mentioned in consignment destination address

Attached the copy of consignment tracking

I had couriered...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — misplace of parcel

 Mannat Katyal on May 22, 2019
This is in regard to the misplace of parcel from preet vihar office of first flight
Either i want my refund or i will legally file a complaint against the company.
It was parceled from preet vihar to outran line north delhi
I have been continuously calling but have been getting no response from the company side.
I please request you to look into the matter m resolve my issue as soon as possible l....
Complaint comments  Read comments Complaint category Online Shopping

First Flight Couriers — complaining about my id proof

 ritesh anan on May 22, 2019
I was stayed at ruby hotel, aligarh and unfortuantely i forgot my id (Voter card) over there, which was being couriered by them through first flight on 20th april 2019. I tracked the courier, and it is at lucknow first flight office for last one month, but not delivered yet. I tried to contact so many times at their corporate office, but no one is answering.
Mr. First flight, i could not able to give my vote just because of you. You will have to pay for it... Remember...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — consignments missing

 Sanjay2021 on May 16, 2019
Consignment nos j[protected] and j[protected] dated 20th and 22nd april'2019 respectively have not reached their destination (Gail-dibiyapur).
Consignment handed over from gail, iffco complex, po ghiyanagar, phulpur, district prayagraj-212404 (Uttar pradesh)

Consignment was to be sent to gail, dibiyapur, distt auraiya-206244

Consignment contained important official bills/ personal claims and documents...
Complaint comments  Read comments Complaint category Government Organizations

First Flight Couriers — courier not delivered in time

 santosh kumar bal on May 12, 2019
I have booked courier through First Flight courier Kota vide docket no -R991B1664135 and R991B1664136 on 13.3.2019. But still the courier not reached to its destination . Having important medical documents.
When I personally investigate, Kota team said the same docket is traced at Delhi, but no one at Delhi Office to return the same. Please help in this regard to get the courier return....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — shipment delay to much

 Aniket Buchade on May 9, 2019
I've ordered electronic good from dhanbad jharkhand 20 days ago 18 april. When i call first flight courier they keep on telling that first flight courier workers are on strike so the parcel you ordered will stop at any sorting center. Now what to do in order to get that parcel to my home?
Personal no [protected] and pincode 416003
They are just taking too much time and annoying customers by going on strike and not performing shipping duty. If they are on strike they would have transferred or tie up to other courier service that would help all the first flight shipments to reach person...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — courier with important certificates lost - no response for more than 10 days

 vickyd793 on May 6, 2019
It's been 10 days. My parcel with important certificates were couriered to me from jamshedpur, sakchi branch to noida sector 120 but it hasn't been updates in the records till date. There is no one answering the phone call or customer care or on fb/ twitter. The reference id is u991m1227512. Kindly look into this. Those were my original certificates. How can they simply lose it?...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — I am not yet received my pan card from your first flight courier

 Sathishmuthu on May 4, 2019
I am not yet received my pan card ...I was applied before one year but till the date I am not received my pan card ...at the same time I visited my hometown courier office lot of times...but they not responded as much ...so only I book this complaint...kindly search my pan card and should be deliver as earlier as possible ...it is very urgent without my pan card I am not able to apply my loan...so please take an action and convey my post at the same time update the status for my post....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — regarding parcel not yet reached

 Rohan_jazz on May 2, 2019
I have send a courier from your gomtinagar (Near mithai wala) office to mau (Up) on 05/04/2019 with tracking id - j991m8434601 it was box with medicines inside it which was very urgent to post but it's being around 1 month it's haven't reached yet. I have inquired at your office many times but they told me that the vehicle got an accident & it got seized by the police near faizabad it was very important courier as there was medicines which was costing rs2000. It was very disappointing for me i used your courier service. So either you send my courier or refund me the amount of medicines. So kindly...
Complaint comments  Read comments [1]Complaint category Pharmacy

First Flight Couriers — not / wrongly delivered by pan card

 rky.009 on Apr 28, 2019
Dear first flight couriers

My pan card has not/ wrongly delivered on 19-mar-2019 by first flight couriers pvt. Ltd courier vide airway bill no. M9...60.

You delivered very lately/ not delivered that too late and with your delivery creating a problem to us.

Please redeliver my pan card to my exact address and before it please call, confirm about consignment & deliver in person again....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — before giving courier said yes then said no

 NILESH VAKHARIA on Apr 27, 2019
Before giving courier at first first courier, brahma estates, kondhwa khurd, pune-411048 we were told courier would be done to main city hyderabad, telangana, & when reached with the envelope said we can't do it we would try with some tirupati courier, this is the bloody # services you people want to give the customers, this thing should have been communicated earlier also.
I saw on site customer satisfaction % is very very great-2% wow,
Keep it up same way & you would go in negative....
Complaint comments  Read comments [2]Complaint category Other

First Flight Couriers — 4 consignment un-delivered and not get back

 Beyond Gallery on Apr 26, 2019
Beyond gallery - ahmedabad, gujarat

Below is the consignment number which we shipped through firstflight and its remain un-delivered in february & march including cloths & jewelry worth ₹6700. Almost 2 months passed still we have not get the products back and now they are saying company is closed and we cant help you to get it back.

Consignment mo:

G991l0535474
G991l0535476
G991l0535479
G991l0535480...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers — haven't received my courier

 Mussavir Khan on Apr 26, 2019
Sir/mam

Its been more than a month. I haven't received my courier yet. And the avaliable number of first flight courier is not reachable all the numbers. And even i don't know where my courier is the place from where the courier was sent told me its in delhi hub and the number they have provided me is not contact able. I have raised complaint regarding this earlier but there was no response from any side. I want any solution asap....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

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re dispatched my pan card
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