First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1921
COMPLAINTS

First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

Phone:
Phone:
70
66
62
69
+91 65 7394 4444
[Jamshedpur]
14
22
+91 17 2394 4444
[Chandigarh]
13
28
11
26
4
19
10
26
0
16
10
26
5
22
6
23
+91 22 3957 6666
[Corp. & Regd. Office]
12
30
11
30
33
55
2
26
11
39

Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
1%
Complaints
1921
Pending
0
Resolved
28
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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First Flight Couriers Customer Care related pictures (350)

First Flight Couriers Complaints & Reviews

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First Flight Couriers — M991B4728597 - Is not delivered

 Sanmati Ahamindrakar on Jan 20, 2017
Consignment No. M991B4728597 is not delivered and reason of returning to original place is also not given and no one contacted me in this case.
Some important documents to be delivered on time on office address from Pune to Hyderabad on 28/12/2016, but did not reach, I was under impression that it has reached.
Very bad experience and charges are too high.
Not notified via SMS, Mail, Call etc.
Need explanation asap....
Complaint comments  Read comments Complaint category Business & Finances

First Flight Couriers — First Flight Courier Shipment not delivered ..Emergency bank document...Irresponsible response from First Flight Qatar

 Smitheesh on Jan 20, 2017
Dear All,

I have booked an urgent shipment (DUZ 095004) from Doha, Qatar to Palakkad, Kerala and it is not delivered on time. Shipment was an important things which was necessary to submit at bank before deadline (15/1/17). The shipment destination point was Palakkad, Kerala. It was stuck in Bangalore unnecessarily due to very bad coordination in shipment transit. I have requested many times for alternate options to avoid this delay but I never get proper information from Qatar team (Address mentioned below) and I can say those personnel are not trained enough to provide customer...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Product damage at the time of delivery

 Ranjit9439 on Jan 20, 2017
Dear sir/madam,
as we have sanded a printer to KULLU on 09/01/2016 with first flight courier through dealer Times express service, pod number is 0991a0078721, phone number:9999883120But at the time of delivery printer was totaly damge, we try to contact there number but no one is reciving the phone...we tried below contact number as below...022-39576666/07939444444/01243944444/0130936666...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — None delivery of parcel to my address and no response by any phone nos..

 CA Vijay Jadwani on Jan 20, 2017
This courier service is useless even i give a clear address. In same address other courier services deliver my parcel but First flight says its an insufficient address. And daily in morning it shows Out for delivery but in every evening no delivery is shown. even on parcel my mobile no. is cleary specified no phone call is done by any of personnel of company..
And if i want to contact to your branch offices they are not ready to pick the phone. and if phone is picked then they cut the phone..
Really it happens contiounsly for 7 days..
And atlast i arrived to your branch then...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Courier Not Yet Delivered (D01000132527)

 Bhavna Jain1 on Jan 19, 2017
I tracked my courier using the Consignment No and got to know that the product is delivered to Chandan nagar Pune Branch and is pending there because of incomplete address. I tried contacting customer care multiple times and after that it got connected and then too no one gave me clear status, putting my call on hold and then disconnecting. Somehow, it got connected and I got to know the same thing which I saw in status and then the representative gave me contact no for chandannagar branch. No one was receiving the call on this number.

I want to know that why no one (sender or reciever)...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers — I show status of my courier via tracking online.

 krunalsoni09 on Jan 19, 2017
Hello sir,
I am Krunal Soni
My Docket no is. G991M0292735.
Courir date:12.01.2017
Your employee said to me your shipment is Picked their But in status I check continuously IN TRANSIT.
My mobile no./ is 09429852280....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Short Delivery of Goods

 eswaramoorthy.r on Jan 18, 2017
We have booked three boxes for Nasik at the addrees RENFRO INDIA P. Limited, Gat No. 350, Village Wadivare, TAl. Igatpuri, NASIK 422403 on 09.01.2017 vide AWB No. T991A0006206 but till date onlt two boxes were received by the customer and third box is still not received by the customer. As his Business is hammpering due to non delivery of goods. As we have approached FIRST FLIGHt local Office in Tirupur and not getting a proper reply. It is requested to look into it and inform urgently....
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — PAN Card Poor Delivery with no efforts (Updated as wrong address)

 Kartik Ganesan on Jan 18, 2017
MY NSDL via PAN Card was supposed to be submitted via First Flight courier.
The PAN Card was supposed to be delivered on 10-Jan-2017. However when i tried tracking the Card status in their website (Web-site is really pathetic does not work 99% of the times). However i managed to pass it through but then the status was shown to me as wrong address. I tried all the possible Mumbai office numbers for First Flight courier. But they did not receive any of the calls. Finally some guy picked up the phone number and provided me the number for the Address Kalyan (9699223482) was provided to me. When...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Courier delievery

 divyamnnit on Jan 17, 2017
I had sent a courier from first flight services on 28/Dec/2016, from Allahabad to Hyderabad and till date, it has not been received. While tracking online it's giving that it has reached the destination but to whom and when was it delivered is not mentioned. Even after several emails to the customer care and to the regional offices no action has been taken till date. It has been more than 20 days that the courier has not been delivered rather is missing...
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Courier not delivered yet. Pending at nearest branch for so many days

 Deepthi Sorapalli on Jan 16, 2017
Hi,

On 06-01-2017, I have sent 2 couriers through FirstFlight from Chennai to Mumbai
on 09-01-2017, status is OUT FOR DELIVERY from Goregaon branch and till now they havent been delivered.
I am tired of calling Goregaon delivery branch number continuously, it is ringing but no one picking up the call. Customer care also not responding properly. How much time it will take to deliver even from the nearest branch. Highly disappointing. I want them to be delivered asap.

Tracking details:

1. C90301835779 #52367969500

2. C90301835791...
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Pan card not recive [Resolved]

 gkbaghel on Jan 15, 2017
Mera client ka pancard nahi mila hai mujhe bhilai tak aa gaya hai lekin uske baad nahi aage badha hai client number mere pehle client ka coriear number hai B903Q2572633 aur dusre ka B903Q2705660 in dono ka pan card aapke corier se aana tha lekin abhi tak village farhad post somni district rajnandgoan mein abhi tak nahi aaya hai kya gatiya service dete ho kam se kam ek phone to kar dena tha ke aakar le jao
8103282244...
Complaint comments  Read comments [2]Complaint category Other

First Flight Couriers — Parsel didnt deliver to the recipient address

 Ankur1102 on Jan 15, 2017
Recipt no P991B0488007 this item send from rewa to mumbai on 6/01/2017 still didnt deliver to the mumbai address....
Complaint comments  Read comments Complaint category Airlines

First Flight Couriers — Not updates

 अभिषेक कुशवाहा on Jan 14, 2017
Dear Sir,

I have sent my Courier from Delhi to Siwan Bihar-841226 of Courier No- D991B8030114. items Contains Medicine for Patient on 8th January But Still not showing updates after10th January . Its very urgency of medicine for patient.So my humble request with First flight courier, Please do needful on priority basis so that Delivery will do immediately.

Thanks & Regards,
Abhishek kumar kushwaha
Mob:+919968966795...
Complaint comments  Read comments Complaint category Pharmacy

First Flight Couriers — Delivery of courier very delayed

 rajadurai blr on Jan 13, 2017
I booked a single consignment (6 papers in one cover) through FirstFlight Couriers Ltd., Consign.No F991B2101264 booked at BAE Yelahanka to perianaickenpalayam, Coimbatore on 10Jan'17. Till 13th jan it has not deliverd to consignee. I tried somany times to contact the concerned courier officebearers and c/care. All are Useless and waste of time and money. Very negligent and casual behaviour of Firstflight is intolerable....
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Parcel didn't reach from November 26 upto now

 Raga Shilpa on Jan 13, 2017
Tracking number E 90900012203 sent from West Bengal to hyderabad in the name swapna karmanghat hyderabad 200079 sent on 21 11 2016 did not reachieve upto now no one answered correctly I called 20 members upto now every one giving sone other numbers to call saying that they are concerned to that branch solve my problem other wise I I will complain on your to consumer court...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers — Yavatmal (Maharashtra) courier office never deliver PAN Card Courier at address

 anandpasari on Jan 13, 2017
Dear Sir,

Courier booked by NSDL PAN service station through your courier service never deliver at address and status shown at your portal delivered.

In your YAVATMAL (MAHARASHTRA) courier office never deliver pan card courier at address even not call to consignee about the courier is reached.

This complaint is from every PAN Applicant from Yavatmal

My AWB No is B903Q3041637...
Complaint comments  Read comments [1]Complaint category Other

First Flight Couriers — Not receiving the docket

 ssdeb on Jan 12, 2017
We have not received the courier docket no C991B2150873. Kindly contact the delivery branch of Gurgaon as nobody is picking up the phone in first flight after several dials. Matter urgent....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Not get my parcel

 Dpaul514 on Jan 10, 2017
Hi this is Arjun Thapa.There was a prarcel of mine get dispatched to your courier booked by www.safeshopindia.com .I get my courier detail from the company end where I booked my parcel. I have track my consignment, consignment no. D90102388952 and came to know that it get back return.The delivery boy didn't call me or came to my address. Without delivery came to me how the parcel have returned....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers — Document not reached at destination no time.

 ksh logistics on Jan 10, 2017
Sir/Madam,
Consignment Number/Ref. No: M991B4727759, Booked at PUNE Chandan Ngr, date 28-Dec-2016, document has not received to the destination till date. From last 5 days i have been taken the follow up but no response from your team . Document value is above 25000 thousand, so need argent response from your side .
Email: ntbaner@gmail.com
Thanks and Regards
KSH Logistics Wagholi
Ph : 09595353500/07030519199....
Complaint comments  Read comments Complaint category Tax Services

First Flight Couriers — Consignment NOT DELIVERED as yet

 Dushyant Kumar Gupta on Jan 9, 2017
I have send a Consignment having no. J991M5386408 from Lucknow to Noida at sector 24, Girls Hostel, FDDI on 05.01.2017 to my daughter, but it has not delivered as yet. I have approached to the mobile nos of customer care provided by your outlet, but no body picked up my call. the consignment is very urgent. please look into the matter and deliver it as soon as possible....
Complaint comments  Read comments Complaint category Movement & Delivery

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