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First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2215
COMPLAINTS

First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

Phone:
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+91 65 7394 4444
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+91 17 2394 4444
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+91 22 3957 6666
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
2%
StatisticsView Statistics
Complaints
2215
Pending
0
Resolved
41
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

First Flight Couriers related photos (422)

Complaints with pictures are more trusted and informative    View all

First Flight Couriers Complaints & Reviews

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First Flight Couriers — delivery of consignment on time

 pkprasad87 on Jul 27, 2017
Hi All,

One consignment was booked from Pune dated 24.07.2017 and it has reached Mumbai on 25.07.2017 but still the consignment was not received.

The consignment has very Important Document and during booking it was clearly told that delivery has to be done on Immediate basis but still there is delay in delivery as a result till date i.e 27.07.2017 I have not received the Consignment.
Inline image 1

This was my mistake to book consignment with First Flight but it will not be repeated next time and this feedback i will be giving on the website...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — denied delivering at mentioned address

 R. Srivastaav on Jul 27, 2017
My consignment was out for delivery today and the delivery person asked me to come to a nearby plaza for receiving. When i reached there, He asked me to wait for some more time. And this continues for 10-15 mins under sharp sun. I came back to my home (mentioned address) The moment i reached, He called me again to come there. I refused, but Hh requested again giving some personal reasons. My 50 years old mother then went to the plaza and received the consignment.

I request, to kindly see against these moles defaming your company's service....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — courier not delivered after 12 days to dhanbad

 ParikshitSrivastava on Jul 26, 2017
Dear sir,

I had sent one courier containing important documents via first flight courier from gurgaon to dhanbad on 14th july. Till date the courier has not reached the recipient.

The tracking system of the company shows - in transit message. No one picks up any of their customer care numbers. The local booking agent of first flight have refused to help.

The tracking number of the courier is - 0991b3942098...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — consignment delivery delayed

 cnavneet on Jul 26, 2017
A connsignment in being sent from raichur, karnataka to kolkata and is scheduled to be delivered at kolkata by, 25 th jutly, 2017 but it isnt delivered till date.. consignment no is..F991B2709661.Offices are not picking up the calls either.....
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — material theft

 triveni rathi on Jul 26, 2017
Dear sir,

I am complaining regarding my theft material. I have courier the new phone with charger from gurgaon to budaun on 21st july, 2017. Courier reached to budaun today (26th july) but charger was not in the packet and courier was opened. So i have clicked the picture of courier person, open packet picture and mentioned the comment on his remark list that i have not received complete courier.

Consignment number -*099100933842*

Here, i am enclosing the consignor copy, open packet picture and courier person picture.. Really this is very disappointing....
Complaint comments  Read comments Complaint category Mobile Handsets

First Flight Couriers — 2 courier missing

 Sugandh Suman on Jul 25, 2017
Dear sir
Doc no. D90101805738 aur d90103147640 ka package avi tak mujhe nhi mila. First flight courier bettiah jane par bola ja raha ki ye package kisi aur k paas chala gaya jo office se recieve kiya gaya tha.. So please ye package jaldi se jaldi pata karwane ko bole warna.. Bahut lamba time ho gaya so bahut jyada pareshan hu... So pls
From
Sugandh suman
7870448620...
Complaint comments  Read comments Complaint category Online Shopping

First Flight Couriers — packet

 ravikj1982 on Jul 25, 2017
I send packet to first flight courier branch in gurgaon on 17th july but they have not delivered till the destination today is 25 july.
It was important package lots of work is pending bcs of this.
I called many times in gurgaon hub they told me that they will try but did nothing still package not delivered it is in their branch since 10 days now they are telling they will not deliver nir returned my package, taken 240 for sending on first day. Plz help i will be thankful to you.

Regards
Ravindra
9555317623...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — consignment no:u991m1091154, sent since 18th july, arrived at destination since 19th but not delivered

 Sidhartha Pattnaik on Jul 24, 2017
Dear team,

I have sent following important & very urgent document:
Consignment no:u991m1091154, sent from rourkela since 18th july, arrived at destination cuttack since 19th but not yet delivered.
Each day since last 06 days we are waiting.
What could explain this kind of service.

I request all concerned to take necessary steps for immediate delivery of my couriered item and exemplary disciplinary action on the defaulter.

Regards,
Sidhartha...
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

First Flight Couriers Pvt Ltd — delivery problem and terrify way of talking to customers

 winky sharma on Jul 24, 2017
Actually i had applied for pan card and the delivery date was 17 th july 2017 and m tryng to cll them neither they respnd to any cll and nor they tlk politely nd respectfully to their customers. They were so harsh and evil in way of communicatng. I asked them to deliver the product so in response they said to come and pick up product it will take some more tym but the delivery date was 17-7-2017 nd today is 24-7-2017. I didnt liked their behaviour and their services are pathetic so i wanted the you to take some strict action against it so the another consumers might not face any problem thnkyou
Complaint comments  Read comments Complaint category Airlines

First Flight Couriers — document no to delever at right time

 anuragsingh12336 on Jul 22, 2017
Sanding doucement date 18/07/2017 at 1:30 pm. He say within 24 hours received at your giving address and then next day on the shop say today evening will be received 20/07/2017 at 5:00 pm
Than 22/07/2017 10:34 i called my friend your say your sanding doucement not to receive, how can you accepting your service and balance on your service. I can not track my doucement......
Complaint comments  Read comments Complaint category Other

First Flight Couriers — delivery guy complaint

 Shivangi Tiwari on Jul 21, 2017
Hi,

My name is shivangi tiwari, i reside in, dwarka mor delhi (9971159170.
Today i suppose to get my axis bank credit card pin courier through first flight, that delivery guy came and he miss behaved, without giving me my packet he ran away.
Look into the matter on priority as if incase if something misshapen happen who will be responsible, and take the necessary action against him....
Complaint comments  Read comments [1]Complaint category Credit Cards

First Flight Couriers — consignment not yet delivered: b991m0660641

 Gautam Vysyaraju on Jul 21, 2017
Hi all,

I have send the consignment from 15-july-2017 from mumbai to gunupur (Dist : rayagada, state : odisha).

But still the consignment has not yet reached the destination. I had called the customer care service center multiple times either they don't pick up the call or they pick up n don't give response and keep the call on hold.in the consignment there were documents which needed to delivered on time.

As per the person who took the consignment details he told me it would have reach by 17-july-2017 or 18th-july-2017. But still, it has not reached....
Complaint comments  Read comments Complaint category Products & Services

First Flight Couriers — not yet received courier today

 sonikapil on Jul 21, 2017
Great ting for the day!

Respected sir,
I am sachin verma, my courier is booked from jaipur on 18/07/2017, from first flight jaipur vidhyadhar nagar, my ref no - r991b1295882, i check online status show out of delivery, and handover to udaipur branch on 19/07/17, what is the purpose to book first flight courier, when cant receive courier at earlier way...
We booked your service to collect courier at earlier way,, then why cant pay more money/charge to booked your courier... Then it is better then get more time to collect courier... Solve my problem as soon as possible...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — my pan card courier

 Jd21 on Jul 20, 2017
Phone numbers given on first flight courier's side are only for show off. My courier could not delivered till now tracking number b903q7095106. I tried to comtact them but no response. How can i get my pan card....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — pan card not delivered in time

 bonya mukherjee on Jul 19, 2017
My son's pan card was despatched by nsdl through first flight couriers vide awb no. B903q7304977 on 30th june 2017 as per the e-mail received from tininfo@nsdl.co.in. On tracking the consignment on the track consignment link given in the website of first flight couriers, it was shown as "delivered" on 13th july 2017 although we had not received the pan card till 18th july 2017. Repeated attempts to contact the courier service company, bhilai branch on phone no. Available from google search (Phone number 9302733261) did not get any response. So, my son had to personally go to the office of first...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

First Flight Couriers — non delivery of consignment till date

 rks601 on Jul 19, 2017
My courier no - f991b2605241 booked on 13-7-2017 from banglore to gevra (Korba). Inspite of continious followup by me (At korba office & raipur office) till date they didnot deliver the courier nor try to make contact. I made atleast 20 phone calls at korba office & raipur office regarding my consignment but they didnot properly response. Today i surprised to saw on shipment progress status shows out for delivery korba date 18-07-2017, 13:00, which is false, nobody has came nor try to contacted me, (Korba to my residence is hardly 13 km)....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — two nos pensive missing in the packet

 Sanjaya rout on Jul 19, 2017
I had send to two nos pendrives to - subhransu muduli, rr boxi road, deoghar, jharkhanda. Vide docket no. U991m1052654, dtd-28/06/2017, from your budheswar, bhubaneswar, odisha. The pendrive was missing in the packet, when it reached in the destination.
The pendrive contain important file of our office.
Please do needful as soon as possible.
From. Sanjaya rout
Mobile. 9090788124...
Complaint comments  Read comments Complaint category Computers & Accessories

First Flight Couriers — dispatched at wrong address

 Mohd Rashid qureshi on Jul 18, 2017
Sir, my pan card is deliverd at wrong address. Due to which the confidentiality of my documents are in serious concern. By again and again reminding the correct address to first flight courier the delivery has been done to the wrong address. My courier no. Was - b903z0000250. Shockingly the receiving and the signature of the pan card holder has not been. Our trust in first flight courier has been lost as there is no confidentiality left. I'm worried about my all other documents which are to be deliverd by first flight courier. Kindle look into the matter. Contact - 9956065266...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — not delivered my courier

 mahadebkesh on Jul 17, 2017
Hello sir,

I booked a first flight courier on 27 jun 2017.
My track no is d991b9067729.

But still i am not received my courier or not delivered still now.

I will contact first flight laxmi nagar office but they are not received my phone.
Phone is 01139824519 & 01139824570.

I also track my courier but it received at kolkata on 3 july 2017.
But last update pending - due to bad weather on 7 july 2017.
But there is no problem in this area....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — my consignment yet not delivered

 Nikunj Khandelwal on Jul 16, 2017
Consignment no. R991m0499349.
This consignment yet not delivered. What's the use of paying so much for delivery if u people cant deliver it on time. I called up in the office, the person told me it arrived 2 days back then what the hell they doing with that. Everyday they say today they will deliver but they won't... I want compensation for my loss...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories
0

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