[Resolved]  3 In 1 Slim Sauna Belt Sold By www.Indiaplaza. In — product removed from website after complaining & customer care saying warranty expired

Address:

Maharashtra

Sir,

This is with reference to a product 3 in 1 sauna slim belt, that i had bought from www.indiaplaza.in order no IN[protected] on 6/06/2010 it was shipped on 10/06/2010 & was delivered within 4-5 days. The product showed a warranty of 6 months on website, but soon within a period of month it got short circuited, may be due to poor quality material. I had called the customer care, they said they would get back to me soon, no one called up so i registered a complaint on their website ticket no : CNT[protected] on 15/07/2010, they replied my ticket with saying it had only one month warranty. I called up the customer care, even they said so, i asked them to show the proof, they said they have removed the product from website, now its they are trying to backout with giving a reason of one month warranty when the product has been removed from website. This is a fooling business, i asked them if not replaced atleast get me done repair, they said they would get it repaired & get back soon & same was what they told next 3 times on call. today again i had called & spoke to a TL named Mr Gautam he said he can do nothing not repair not replacement & no money back, such a fooling business, They din't even provided me any bill or warranty papers with the product. This is just a fooling business, but i have an account registered on their website, which has all of the details & also SMS sent by their website in reference.
Such websites should be banned as they make fake, fooling & bluffing business who remove the products from website to remove the proofs of warranty period & also who don't provide bills & warranty cards.