5 in 1 sofa bed — did not receive the product

Address:

Bangalore Rural, Karnataka

i had ordered for 5 in 1 sofa bed on 24/11/2010.They assured me that i will recive my product within 10-12 working days.but till date i.e 4/1/2011 i did not receive my product.every time i call they would tell me to wait for more 10-12 days.even today(4/1/2011 )they told me to wait .....They are just trying to misguide me and just testing my patience.it has been more than a month.
Now finally I have decided to cancell my order.