[Resolved]  Air Asia — Deny boarding

I was denied boarding of my flight to Penang for being late for 15mins. The customer service officer informed that their registration counter was closed 45mins before departure time. They informed that I can board the next flight but need to pay fare difference which is more costly compared to other operators even after deducting my previous fare. I will definitely boycott Airasia airlines in future for trying to exploit the customers. I suffered loses to my airfare and hotel booking travel arrangements etc
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air Asia
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    689
    Pending
    0
    Resolved
    48
    Air Asia  Phone
    +91 80 3300 8000
    Air Asia  Address
    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
    View all Air Asia contact information