[Resolved] Air Asia — Deny boarding | |
I was denied boarding of my flight to Penang for being late for 15mins. The customer service officer informed that their registration counter was closed 45mins before departure time. They informed that I can board the next flight but need to pay fare difference which is more costly compared to other operators even after deducting my previous fare. I will definitely boycott Airasia airlines in future for trying to exploit the customers. I suffered loses to my airfare and hotel booking travel arrangements etc Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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