[Resolved]  Air Asia — missing flight

Address:

Gurgaon, Haryana

hi, i had missed my Air Asia flight no: FD-3797 on 16th April 20011 & departure time was 11:10 pm from New Delhi (DEL) Indira Gandhi international airport
to bangkok suvarnabhumi international airport because of the wrong information regarding counter closing before the time mention on my E ticket & i
reached the counter at 10:00 pm .but no one was there & i was told to contact Air Asia customer care regarding this issue & i had called the customer
care no:[protected].but haven't got any response .. so i sent a mail regarding this matter to http://www.airasia.com/ask...& i was told at the airport
to come at 8 o'clock in the morning..& we reached the airport counter in the morning but they told me to come at 7o'clock in the evening..then i had a
word with the customer care & they said that they don't know the right answer regarding this.& then i had a word with the manager operations to lodge
the complaint regarding the money refunds on India/[protected]@ Air Asia.com & i m suffering till yet & beard a lot of loss...being a regular customer of
air Asia airline ..& i have complaint last night also ..& it was very important for me to reached bangkok by today morning...
Booking Date :- Tue 12 Apr 2011.
Name :- WARISSARA CHA-EM
Address :- Hno- - 71 STREET NO 6 , WEST RAJIV NAGAR, GURGAON - 122001 , India , Republic of Haryana ..
Contact - [protected] (mobile)
Email Id - [protected]@ Hotmail.com.